Fabulous customer service

Dwell - www.dwell.co.uk (Post June 2013)
★★★★☆
3.8
72.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

JoStarr's review of Dwell - www.dwell.co.uk (Post June 2013)

“Fabulous customer service”

★★★★★

written by JoStarr on 22/11/2015

I haven't yet unwrapped my cool new piece of furniture as I am saving it until I move home shortly, so I can't yet review that, however..
I wanted to share my experience of the very high quality of customer service we recieved throughout our initial enquiry, in store and through to returning for collection from store. we were kept informed of each stage of the process and when the furniture was moved to the warehouse ready for collection. Good directions and hints for parking were also given. Warm, efficient, courteous and good humoured, personally tailored customer service which made us feel like individuals, significant enough for the staff to really care that we were happy and fully assisted. The staff are a credit to the store, we will definitely return to furnish our new home. Well done Reading store!

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Was this review helpful? 0 0