Very poor customer service

Dwell - www.dwell.co.uk (Post June 2013)
★★★★☆
3.8
From 1123 reviews
72.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Payton104's review of Dwell - www.dwell.co.uk (Post June 2013)

“Very poor customer service ”

★☆☆☆☆

written by Payton104 on 29/05/2015

Really disappointed. Dwell cancelled my delivery and didn't notify me - meaning I waited in all Saturday.
The following week it seems they had lost my order and it had to be re- booked. The finance company then sent 8 email to the wrong address, holding up my order yet again. They mentioned me getting compensation and have said three times I would receive a call on this - but no call as yet.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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