Dreams or Nightmare

Dreams www.dreams.co.uk
★★☆☆☆
1.8
From 725 reviews
22.0% of users recommend this

  • Customer Service

  • Quality of website

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1963Walker's review of Dreams www.dreams.co.uk

“Dreams or Nightmare”

★☆☆☆☆

written by 1963Walker on 07/11/2016

the original sofa bed ordered came and your team was unable to get it up the stairs , had to re-order a flat pack one, told by your customer service team (ha ha) that there would be no refund as the flat pack was cheaper, after arguing with your representative we got some vouchers but not for the full amount. At no time did any one in your store explain that if they could not get the item up stairs that we would have trouble changing it. ( no money refund).

  • Sofa bed

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Value For Money

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