Written on: 18/04/2013 by LoonyLin (1 review written)
Shop assistant very polite until they have your money, they dont want to know when u complain that the delivery drivers were moaning about errecting the bed even though i had paid for the service. Bed quality is cheap, cheap, cheap.
i paid for old bed to be taken away but drivers said they had not been instructed to take it away, what they meant was they couldnt be bothered. When i phoned customer services they said "what you want us to do about it"
i couldnt believe they said that to me and that they didnt even investigate my complaint.
i paid extra protection for my bed, i dread to think if it broke if the commpany still exists that take your money for this protection.
What is happening to this country?
Thank god for review sites like this so that you can share these experiences with each other and help each other were we can...until we put our foot down things will never change.
Bensons beds here i come again, sorry i forgot you.
Cause dreams means, dream you get a better bed.
As rated by our community of reviewers
" Deliberately misleading sales process " Read More
" Nice item but customer service needs improving " Read More
" Great organisation " Read More
" Paying for inefficiency not quality " Read More
" Furniture received in perfect condition " Read More