Direct Bedrooms Reviews - www.directbedroomsuk.co.uk

Click here if this is your business
★☆☆☆☆
1 / 5
From 6 reviews
0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Direct Bedrooms - www.directbedroomsuk.co.uk - Ask a question now

Media Gallery for Direct Bedrooms - www.directbedroomsuk.co.uk

Direct Bedrooms - www.directbedroomsuk.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“waste of time! ”

Written on: 26/09/2014 by Markus72 (1 review written)

This company is a total joke ordered a double leather bed and chose the named day delivery option which was meant to be for wednesday the 24th on this day i got a email saying there was a delay and that it would get here for the thursday then when thursday came another email saying it would be the friday.... during this time i have had to take time off work or get someone to sit in my house... rang the company and there useless no apology and girls giggling in the background, very… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“this company.is one hell of a joke”

Written on: 23/09/2014 by lovelykerry (1 review written)

i orderd a sall double neally 3weeks ago.and nothing.not a phone call or a email.all i got was still waiting for delivery date.the girls you talk to.sound like a bunch of schoolgirls.laughing in the back round.not good.so just rang.and hope i get my money back.not even a sorry.DONT USE THIS COMPANY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Customer Service”

Written on: 21/09/2014 by eoPorter9 (1 review written)

Placed order did not arrive and customer service was most unhelpful. Waited over four hours for return call which never happened, so I called to cancelled order. Awful service would never recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Absolute Joke!”

Written on: 18/09/2014 by Noskos (3 reviews written)

Ordered on the 15th after 12pm so not eligible for pre 9am delivery the next day so decided to get it delivered on the 17th and took a day of work. Nothings arrived yet so I called the logistics company Direct Bedrooms use and was on hold for 40 mins and then got cut off. Tried again and same again. Called Corban who apparently manage the sale on behalf of Direct Bedrooms and the lady advised that they probably haven't picked up the bed yet even though there is a tracking number for it and they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Noskos's Response to Noskos's Review

Written on: 18/09/2014

APOLOGIES, This review is for DIRECT BEDROOM and not Direct Bedrooms but there is no way to delete it. I cannot comment on Direct Bedrooms service as I have not ordered from them. I have now left the same review for DIRECT BEDROOM.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Not reliable, liars, worst customer service ever!!! ”

Written on: 17/09/2014 by Abbey266 (1 review written)

I have bought a divan bed on Sunday 14th September 2014 and I selected the next day delivery, since I had ordered after 12pm it says that the next day delivery available would be on the 16th September. I took a day off work, waited the whole day for my bed on Sep 16th and at 4pm I called them. They said they had some delay and that they were very sorry because someone should have told me that the bed will now be delivered the next day, on the 17th September. I asked for a morning delivery as I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Let's company down”

Written on: 13/06/2014 by Klws (1 review written)

Item is lovely just as pictured. Unfortunately the delivery of the item let the company down, I believe this is an outside source! It was supposed to arrive on a Tuesday however never arrived I contacted Direct Bedroom who to their credit did deal with it quickly and apologised. The delivery was rearranged for the Thursday for after 5pm due to work commitments. On this day I was unable to go in to work, lucky really as the item turned up at 3pm! Clearly I would not have got my item again, my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview