Direct Bedroom Reviews - www.directbedroom.co.uk

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★☆☆☆☆
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From 6 reviews
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Latest Reviews

★☆☆☆☆

“ABSOLUT JOKE!”

Written on: 18/09/2014 by Noskos (3 reviews written)

Ordered on the 15th after 12pm so not eligible for pre 9am delivery the next day so decided to get it delivered on the 18th and took a day of work. Nothings arrived yet so I called the logistics company Direct Bedroom use and was on hold for 40 mins and then got cut off. Tried again and same again. Called Corban who apparently manage the sale on behalf of Direct Bedrooms and the lady advised that they probably haven't picked up the bed yet even though there is a tracking number for it and they… Read Full Review

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★☆☆☆☆

“DONT BUY FROM HERE”

Written on: 17/09/2014

For some reason I never looked up reviews for this site, probably due to it's appealing website which looks very legitimate. I ordered a bed and mattress from this company and revived confirmation it had been dispatched a few days later. A week passed and I had recieved nothing so I contacted the company and spoke to a very polite girl who advised me that they had had problems with their supplier and that the bed would be delivered a week later on the Tuesday. The Tuesday came and passed and no… Read Full Review

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★☆☆☆☆

“Awful service”

Written on: 15/09/2014

Most awful service I have ever experienced. Didn't deliver when they said they would. Took my money. I cancelled my order and almost a month later still waiting for a refund. No one authorised to resolve the issue, front line staff trained robots with scripts. Truly awful. Go to Bed World instead. Just as competitively priced and MUCH better service… Read Full Review

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★☆☆☆☆

“Good prices - poor service”

Written on: 11/09/2014 by Oxygen_thief (3 reviews written)

I ordered a lovely bed and mattress for a fantastic price, Direct Bedroom also offered free next day delivery which was fantastic for us as we have just moved into a new house and needed a bed for my son. I waited in the next day and when it started to get late I called Direct Bedroom to confirm the order was still coming. I was dealt with by a girl with a bad attitude who explained to me that because I hadn't changed the address on my credit card the payment had been blocked. I hold my hands… Read Full Review

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★☆☆☆☆

“Poor delivery service”

Written on: 11/09/2014 by Oxygen_thief (3 reviews written)

I ordered a lovely bed and mattress for a fantastic price, Direct Bedroom also offered free next day delivery which was fantastic for us as we have just moved into a new house and needed a bed for my son. I waited in the next day and when it started to get late I called Direct Bedroom to confirm the order was still coming. I was dealt with by a girl with a bad attitude who explained to me that because I hadn't changed the address on my credit card the payment had been blocked. I hold my hands… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 29/08/2014

The on line store that offers next day delivery and states 99% of their beds are delivered as required. I must have slipped into the 1% zone as my bed was not delivered next day, I ordered it on the 22nd August 2014, the delivery agents confirmed delivery would be p.m on 28th August by XDP Logistics (erm not next day!!) and to my annoyance the delivery was not received. I could not get hold of them by telephone and they did not reply to my email asking them to call me all I received in response… Read Full Review

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