After a month still waiting for refund

Corban Direct - www.corbandirect.co.uk
★★★★☆
3.5
From 561 reviews
64.0% of users recommend this

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Guest's review of Corban Direct - www.corbandirect.co.uk

“After a month still waiting for refund”

★☆☆☆☆

written by on 29/08/2014

My experience is similar to reviews already displayed here. Ordered a guest bed on their Direct Bedroom web site. Selected a delivery date. The day came without any confirmation of delivery. I rang them up, but they said they could not contact supplier. After several phone calls and not getting any confirmation of delivery I cancelled the order. The bed was delivered a couple of days later, but I refused delivery. After 3 phone calls have not got the refund through after being promised on a number of occasions that it would be processed within 3 days.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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