Order never materialised

Corban Direct - www.corbandirect.co.uk
★★★★☆
3.5
64.0% of users recommend this
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Guest's review of Corban Direct - www.corbandirect.co.uk

“Order never materialised”

★☆☆☆☆

written by on 13/03/2014

Ordered a couple of sofas, delivery to be 6-8 weeks. After 8 weeks, I contacted them to ask when I could expect delivery, only to be told that they couldn't deliver at all and they'd have to cancel the order!
Not only was I disappointed that the order couldn't be fulfilled, but I had to wait 8 weeks and instigate my own query before I knew what was going on. This is unacceptable.
I'm now waiting for my refund - if it's not forthcoming, I shall definitely be taking them to court....
My advice, stay well clear of this (at best) incompetent company!

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