Christies Furniture Cornwall Reviews - www.christiesfurniture.co.uk

★★★★☆
3.9 / 5
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Media Gallery for Christies Furniture Cornwall - www.christiesfurniture.co.uk

Christies Furniture Cornwall - www.christiesfurniture.co.uk

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Latest Reviews

★★★★★

“Our new bed”

Written on: 17/09/2014 by hannahlake (1 review written)

Excellent quality, service and delivery, many thanks!… Read Full Review

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★★★★★

“Top Quality and a first class service”

Written on: 15/09/2014 by Smeagain (1 review written)

A comprehensive range of good quality furniture and bedding added to a helpful but not pushy sales team, what's more could we have asked for ??… Read Full Review

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★★★☆☆

“packing”

Written on: 15/09/2014 by AaliyahBenton364 (1 review written)

furniture fantastic service average biggest let down was we ordered a 3str and 2str recliner only to be told once they had been delivered we had to dispose of the huge amount of packing mainly cardboard a problem as we had no car and council wouid nor dispose of be warned before you buy… Read Full Review

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★★★★★

“Three Piece Suite”

Written on: 13/09/2014 by bobmcfarland (1 review written)

We are very pleased with our new furniture, and with the pleasant and helpful service received from the store staff. Also, the guys who delivered the goods were excellent. We believe we had good value for money. Thanks to all. Bob & Mary McFarland… Read Full Review

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★★★★★

“Caring and very helpful staff”

Written on: 29/07/2014 by LeonardoWilson125 (1 review written)

The gentleman who served me went out of his way to make sure I bought exactly what I wanted and needed. I returned and ordered a sofa bed to compliment the three seater sofa and reclineing chair and oak sideboard and tables I'd previously ordered. The oak furniture and sofa bed were delivered and now I await the delivery of the three seater and chair . Thankyou for your wonderful service and help .My only dislike is having to await the delivery of my remaining furniture hopefully as I was told… Read Full Review

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★★★★★

“Pleasure doing business ”

Written on: 27/07/2014 by 480McCartney (1 review written)

Great selection of things and in this case we needed a sofa, found one we liked, had all the info explained clearly and in detail so we placed an order and even managed to get a few pennies knocked off! Great local store and would definitely go back… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 04/07/2014 by 9Gentry (1 review written)

My first mistake was to visit this place. I purchased a new sofa and when it was delivered it was not what I ordered. I called the shop straight away and after explaining what had happened I was told in a very rude manor and round about way that it was my fault and that they would do nothing about it. When my husband got back from work he called the shop. As you can imagine my husband was very angry and what made the whole situation worst was my husbanand was swore at by the member of staff and… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/05/2014 by Geoffrey.carew (1 review written)

We felt a good friendly atmosphere. Everyone was extremely helpful, keen to answer and supply plenty of useful information about the products. We would definitely return to shop and recommend Christies to our friends. We are very pleased with the furniture we purchased, good quality and reasonabley priced… Read Full Review

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★☆☆☆☆

“RUBBISH AT EVERYTHING!”

Written on: 21/02/2014 by Karen470 (1 review written)

Bought dining room table and six chairs from the Bodmin branch in Aug 2012. The top of the table, after a couple of months, began to peel and have splits on the surface. After emailing pictures and countless phone calls to Penryn, as Bodmin had shut down, we were told there was a replacemnet on its way. By now it is Sept 2013. Nothing received in Oct. In Nov we received a new table and surprise this one was also damaged. Contacted them again, sent pictures of the dents to the top of the table… Read Full Review

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★★★★★

“christies Penryn”

Written on: 17/11/2013 by racingrocky (1 review written)

christies Penryn Very helpful and knowledgeable staff, great communication. Goods arrived ahead of predicted time. Superb sofa, very comfy. Definitely recommend… Read Full Review

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★★★★★

“Excellent Products, Prices and Service”

Written on: 20/10/2013 by Sarah44 (1 review written)

I initially went to Christie's Furniture store in Penryn in July for the first time. My initial impression was very good as I had spent the day going to other furniture stores in the area and I found Christie's to have by far and away the best looking showroom and really nice looking good quality sofas and furniture. Almost every set of sofas and chairs they had displayed I liked the look of and was expecting it to be expensive but was astonished at how cheap they were. I bought a really comfy… Read Full Review

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★☆☆☆☆

“Mistake buying from Christies.”

Written on: 12/08/2013 by Nettylids (1 review written)

We bought a leather suite from Christies in Penryn, or we thought we did.When we asked the salesman if the suite was all leather he said it was.However, when it was delivered we found it was bonded leather and the arms were plastic.Worse was to come.When the courier took the two seater out of its box there was several tears and splits in the leather and backing material.When I asked to see the three seater it was not even boxed,it was laying on its back uncovered.When he bought it out it was… Read Full Review

Christies147's Response to Nettylids's Review

Written on: 24/08/2013

Dear customer, we appreciate your business and are sorry to hear you were not satisfied with your sofa. You are right, this particular sofa is leather and leather match but it does clearly state this on the ticket and staff do state this. It was explained to you at the time when you purchased the sofa that it was a clearance sofa and was unboxed and dirty. This is also why on your invoice we wrote in capital letters UNBOXED DIRTY and also reduced the price down heavily to reflect this. Upon receiving your complaint upon the delivery we offered to immediately re deliver a brand new boxed one with no extra charge which you did not want so we immediately refunded you. Again we are sorry this didn't work out and apologies for any inconvenience you incurred.

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Nettylids's reply to Christies147's Comment

Written on: 26/08/2013

Just had a response from Christies about the suite we bought from them in Penryn.(Review 12/8/13) Christies claim it was explained to us at the time of purchase thatit was a clearance sofa and was UNBOXED and DIRTY. This is totally untrue. What they did say was that they had a three seater IN STOCK but we would have to wait about two weeks for the two seater to arrive which we were quite happy to do.We assumed the three seater was boxed in their warehouse.They also claimed that the suite was leather and leathermatch and this was stated on the receipt.It does not. What it said was 2 Seater manual recliner sofa Colour black and3 seater manual reclinersofa Colour black.Obviously we have the receipt as proof. The words UNBOXED DIRTY were only on the second receipt when we paid the balance owing. Unfortunately we did not check the receipt immediately because if we did we would not have purchased the suite.When we bought the suite the salesman offered to reduce the price by £100 but at no time did he say the sofa was a clearance. Again this seems like Christies blaming the customer for their mistakes.I would willingly show anyone the receipts if asked.

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★★★★★

“Buy with confidence ”

Written on: 01/07/2013

I thought I would write a review because as far as i'm concerned Christies are brilliant. My friends always comment on how nice my reclining sofas look and that they're soo comfy - I was just generally very impressed with how nice and efficient the staff were/are. I purchased a reclining 3 seater sofa and 2 seater sofa from Christie's Furniture in Penryn back in March and it was delivered 2 weeks later and as I say I just absolutely love them! I was really impressed with the shop when I… Read Full Review

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★★★★★

“Superb Service”

Written on: 26/04/2013 by pelakey40 (1 review written)

I bought from Christies in Bodmin on the 29th November 2012, I was informed in store that they would be soon be closing but ensured there would be no hiccup in getting my items to me in time for christmas. They actually arrived a week earlier than predicted and in pristeen condition. During the wait I did as you can imagine have concerns about the delivery due to the store closing but my concerns were greatly alleviated by an informed and courteous staff. They checked with the manufacturer… Read Full Review

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★☆☆☆☆

“DO NOT BUY!”

Written on: 30/03/2012 by ratynaty (1 review written)

I ordered a dinning room table from Christies which due to a change in circumstances I needed to cancel. I did this within 7 days via e-mail and was told they would not give me my money back. Afetr many phone calls and no help from the Bodmin stoe I was left with no choice but to carry on with my purchase. I was told the tale would be in within 2 weeks and they would call me as soon as it was in. 4 weeks later no calls and no table. I have called to sort but ended up in slagging match with the… Read Full Review

Judithc's Response to ratynaty's Review

Written on: 12/02/2013

how I wish I had read this review before going anywhere near Christies in Penryn. I too have bought a dining table and chairs, was told at point of sale that the goods would be here within 2 - 3 weeks - nearer 2. Now I have been told that it will be delivered on 22nd February - over 6 weeks later!!! I am not a happy bunny - I hate being lied to and, if I had know that I would have to wait this long, I would not have bought from them. I will never ever buy anything else from them - nor should you!!

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Lizzzieholt123's reply to Judithc's Comment

Written on: 01/07/2013

I thought I would write a review because as far as i'm concerned Christies are brilliant. My friends always comment on how nice my reclining sofas look and that they're soo comfy - I was just generally very impressed with how nice and efficient the staff were/are.
I purchased a reclining 3 seater sofa and 2 seater sofa from Christie's Furniture in Penryn back in March and it was delivered 2 weeks later and as I say I just absolutely love them!
I was really impressed with the shop when I arrived as all the furniture was excellent quality, really nice looking and also much cheaper than the other furniture stores I looked at before. I was greeted nicely with a big smile by the salesman who was very helpful and the service I received throughout was very good.
Thanks Christie's Furniture in Penryn and I'll be back for the oak furniture in a few months time when Ive saved some more pennies !

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