Poor quality & very bad customer sevice

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Diisgusted's review of Calia Italia - www.caliaitalia.com

“Poor quality and very bad customer sevice”

★☆☆☆☆

written by Diisgusted on 27/06/2017

Wouldn't give Calia any stars really, had to give them 1 star to get this review on, £3200 for the worst settees I've ever had, complained and they sent Homecare out to do a report, take pictures of faults, and to open setee from bottom and fill with more stuffing and sponge seats which looked very cheap. Homecare said they were only doing a report, Calia said home care were coming out again to fill seats in 2 weeks time, then changed their mind and cancelled Homecare, then said they were not prepared to do anything more for us. Don't buy from this company, poor quality goods, creased leather, different shades of leather that really stand out, corners of leather that look like they've not had enough stuffing in. I'm left with inferior settees that I don't know what to do with, everyone who has seen these settees in my house cannot believe they cost £3200, they look cheap and nasty.

  • 2 settees

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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