Buy-Sofas-Online Reviews - www.buy-sofas-online.co.uk

Click here if this is your business
★★★★☆
4.3 / 5
81% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Buy-Sofas-Online - www.buy-sofas-online.co.uk - Ask a question now

Media Gallery for Buy-Sofas-Online - www.buy-sofas-online.co.uk

Buy-Sofas-Online - www.buy-sofas-online.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Hampshire leather sofa”

Written on: 24/01/2015 by 82Jordan (1 review written)

purchased leather sofas from this company,they ripped within 4 months ,got in ,touch with them and all I seem to get is the run around,very disappointed with the quality of service I received and would sincerely suggest that people invest their hard earned money on furniture from elsewhere… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“colorado leather sofa”

Written on: 23/01/2015 by tillysmam (1 review written)

Having checked quite a few sites online I came across this one. I phoned customer Service to check item was in stock they said yes and it could be delivered in five days. The company kept me informed by phone from the time i placed the order to the day of delivery. The delivery men were extremely helpful and efficient. I am very happy with the professional and pleasant attitude of everyone I dealt with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic Service ”

Written on: 19/01/2015 by Josieshel53 (1 review written)

I would like to thank Buy-Sofas-Online for the amazing service I have received. I called their depot after spotting a three seater & two sweater sofas which were perfect for my new living room. I asked if they were still available & if they could be delivered on that Thursday 2 days away . they checked and called me back to say they didn't have any left but they would try another depot. Thursday arrived and my sofas arrived. I was so surprised and needless to day very happy. I couldn't thank… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“total liars”

Written on: 28/12/2014 by CharityMcCabe1975 (1 review written)

Ordered and payed with PayPal £698 on 8 Nov 2014 after noumourous phone calls and lies and excuses even of the director was still left without anything to sit on over Xmas period would not touch with a barge pole thanks to PayPal who sorted out refund brilliantly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Sofa Experience”

Written on: 12/12/2014 by pfHerndon337 (1 review written)

The staff member concerned was extremely helpful and this gave us confidence in your firm. We wish to thank you for sending us the sofas we required to Spain . The quality is very good and the service brilliant… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful service!!!!!”

Written on: 10/11/2014 by uwMcFadden481 (1 review written)

I must admit the sofa I ordered (ethan suite 3 corner one) the quality is amazing and I cant fault it! the service on the other hand is absoloutley awful. I placed my order at the beginning of september and was promised that it would take 10 - 15 working days for it to arrive. by this time I was promised a delivery date, when this day came I had a call from the company saying it would be a week late. It was delivered a week later but instead of sending me a 3 corner 1 they sent me a 2 corner 1… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“love my broklyn style leather set of recliners!”

Written on: 03/11/2014 by zaria (1 review written)

Couldnt be more happy with my sofas! The lady i spoke with was really helpfull and friendly, the delivery and installing of sofas were done promptly! Sofas are beautiful there spacious and look really classy in my sittingroom the recliners actuakly go all the way back like im laying in bed! My kids and hubby love them and so do i especially for the price i payed im really impressed!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“shocking service”

Written on: 30/10/2014 by t2014 (1 review written)

Where do i start!! I was emailed 2days after ordering (wednesday) and told my sofa would be delivered on the monday, i took the day off and waited for nobody to show up, i contacted them and they told me they hadnt sent the email so i forwarded it to them and they apologised and said my sofa would be with me on wednesday. So i took another day off (unpaid) for them to ring me at 3pm to say it would actually be coming thursday but the chair had a fault so i would have to wait again. i took… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service and quality”

Written on: 20/10/2014 by JamesKidd (1 review written)

I rarely if ever would leave a review on anything.However, the value, service and quality I was shown was second to none. The delivery guys went above and beyond...cannot fault it. Tremendous value for money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“brilliant sofas excellent customer service ”

Written on: 29/09/2014 by mobin1980 (1 review written)

We bought leather sofas from buy sofa online and was shocked in the way we was dealt with they were so helpful to us they even went far as keeping the sofas in the ware house for over a month and was so helpful in our circumstances we would recommend them to our friends and family they have excellent customer service and the sofas were really good quality and very comfortable… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb quality-Great price”

Written on: 15/08/2014 by Daveminshall123 (1 review written)

I visited Buysofasonline after finding them on the internet. Although around Fifty miles from my home it was well worth the visit. I purchased the corner unit a swivel chair and Three seater in coffee and chocolate from the Ethan Range. The service was exceptional right from selection through to delivery. I would definitely recommend buysofasonline to anybody who is after great service, quality furnishings, and all at a very reasonable price… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Terrific service”

Written on: 08/08/2014 by johnleghorn (1 review written)

The service we received was first class and went above and beyond what might be expected normally Having decided on the pair of sofas we wanted we needed them delivered within a very short timescale.The day was agreed and as promised they were delivered to our fourth floor flat without a problem. Adam was a real pleasure to deal with and would highly recommend this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Had better”

Written on: 27/07/2014 by Wright651 (1 review written)

Had my sofas delivered last week after waiting about 6weeks. They arrived with only 2 different types of cushions instead of 3 and the feet are not what was shown in the picture advertising the sofa. I told the guy who was delivering and he called the office, he said the office would call me to ASAP to discuss but they still havnt called me back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent”

Written on: 27/06/2014 by Jan69 (1 review written)

I have order the Siena set sofa for my 40th birthday party and Adam who run the business called for a delivery date and time which arrived on time. 2 Blue polite gentlemen arrived and fixed the Sofa acording to your instruction. I am really surprise for few negative reviews they are infact genuine and best sofa company i have experienced. Believe it or not. I can highly recommend this company. My friends have ordered this Sofa as well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Lived Up To Their Promise”

Written on: 19/06/2014 by ShiresHouse (0 reviews written)

Purchased a leather corner sofa unit on line. Order dealt with promptly & professionally. Given delivery period of 9/10 weeks which was fulfilled. The 2 guys who delivered & assembled the sofa unit were absolutely brilliant. Between making the order and delivery the company kept me informed of progress - a really smart move. I believe this is a relatively new company but all of the financial payments are made via PayPal which is another smart piece of business bearing in mind the protection… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Nice people but lots of stress”

Written on: 18/05/2014 by EricaWentworth (1 review written)

Firstly would like to say the people running the business are lovely and very patient and go out of their way to help. But..... it has been a very stressful time for me. Ordered sofas with a 4 week advertised delivery date. Only just had them delivered 5 months after the order. Three times had delivery date cancelled only one day before I was expecting them and because got rid of old sofa day before first expected date have been without anything to sit on in living room for months. I did get… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Helpful, Efficient and Quality!”

Written on: 12/05/2014

I was very impressed with buy sofas online, I ordered our sofa one Sunday and 9 working days later the friendly, smiley delivery men got it through the door, unwrapped it and put it together for us! I called the company a few times for a number of queries and the staff were friendly and happy to help, I didn't feel at all like I was bothering them. They always wished me a good day and I got off the phone knowing everything was under control. I have recommend buy sofas online to a number of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Very Quick Delivery”

Written on: 12/05/2014 by 189McQueen (1 review written)

Ordered Tuesday - 3 seater plus a corner suite after looking at several different websites. Looking for a decent looking sofa for family room that is mainly used by my 5 Children. Am always a bit hesitant about ordering when you can't actually see but didn't want to pay prices we'd paid before from other furniture shops. Was told delivery would be around 15 working days, had a phone call Friday afternoon asking if I wanted delivery the next day (Saturday - 4 days after ordering!). Phone call… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Would Recommend”

Written on: 07/05/2014

Great service and quality. Worked hard to get delivery to agreed timeframes. Every time I spoke to the team, they were appreciative of the purchase and very helpful. Very happy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service & great quality! ”

Written on: 06/05/2014 by ayo123 (1 review written)

After waiting over 6 weeks for my sofas from another company I came cross Buy-Sofas-Online. They chatted with me online and made suggestions as to size and color that were very helpful. I ordered and the sofa's arrived 3 DAYS later... Great service (delivery chaps included) and great quality! I don't normally write reviews but felt I had to thank and congratulate these guys!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview