Buy-Sofas-Online Reviews - www.buy-sofas-online.co.uk

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★★★★☆
4.4 / 5
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Latest Reviews

★☆☆☆☆

“Do not Use this company”

Written on: 17/12/2014 by 322McDougall (1 review written)

Very poor customer services, delivery promises not kept, one of the employees hung up on me saying 'i don't want this today'. I am regretting placing my order with them. Placed my order on the 27 of October and was given 15 working days for delivery. For the next couple of weeks did not hear any thing from them had to chase them to send me a receipt / invoice. Received that via email and the order details was wrong. Instead of a three seater sofa they had booked a two seater sofa with a… Read Full Review

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★★★★★

“Sofa Experience”

Written on: 12/12/2014 by pfHerndon337 (1 review written)

The staff member concerned was extremely helpful and this gave us confidence in your firm. We wish to thank you for sending us the sofas we required to Spain . The quality is very good and the service brilliant… Read Full Review

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★☆☆☆☆

“Awful service!!!!!”

Written on: 10/11/2014 by uwMcFadden481 (1 review written)

I must admit the sofa I ordered (ethan suite 3 corner one) the quality is amazing and I cant fault it! the service on the other hand is absoloutley awful. I placed my order at the beginning of september and was promised that it would take 10 - 15 working days for it to arrive. by this time I was promised a delivery date, when this day came I had a call from the company saying it would be a week late. It was delivered a week later but instead of sending me a 3 corner 1 they sent me a 2 corner 1… Read Full Review

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★★★★★

“love my broklyn style leather set of recliners!”

Written on: 03/11/2014 by zaria (1 review written)

Couldnt be more happy with my sofas! The lady i spoke with was really helpfull and friendly, the delivery and installing of sofas were done promptly! Sofas are beautiful there spacious and look really classy in my sittingroom the recliners actuakly go all the way back like im laying in bed! My kids and hubby love them and so do i especially for the price i payed im really impressed!… Read Full Review

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★☆☆☆☆

“shocking service”

Written on: 30/10/2014 by t2014 (1 review written)

Where do i start!! I was emailed 2days after ordering (wednesday) and told my sofa would be delivered on the monday, i took the day off and waited for nobody to show up, i contacted them and they told me they hadnt sent the email so i forwarded it to them and they apologised and said my sofa would be with me on wednesday. So i took another day off (unpaid) for them to ring me at 3pm to say it would actually be coming thursday but the chair had a fault so i would have to wait again. i took… Read Full Review

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★★★★★

“Excellent service and quality”

Written on: 20/10/2014 by JamesKidd (1 review written)

I rarely if ever would leave a review on anything.However, the value, service and quality I was shown was second to none. The delivery guys went above and beyond...cannot fault it. Tremendous value for money… Read Full Review

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★★★★★

“brilliant sofas excellent customer service ”

Written on: 29/09/2014 by mobin1980 (1 review written)

We bought leather sofas from buy sofa online and was shocked in the way we was dealt with they were so helpful to us they even went far as keeping the sofas in the ware house for over a month and was so helpful in our circumstances we would recommend them to our friends and family they have excellent customer service and the sofas were really good quality and very comfortable… Read Full Review

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★★★★★

“Superb quality-Great price”

Written on: 15/08/2014 by Daveminshall123 (1 review written)

I visited Buysofasonline after finding them on the internet. Although around Fifty miles from my home it was well worth the visit. I purchased the corner unit a swivel chair and Three seater in coffee and chocolate from the Ethan Range. The service was exceptional right from selection through to delivery. I would definitely recommend buysofasonline to anybody who is after great service, quality furnishings, and all at a very reasonable price… Read Full Review

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★★★★★

“Terrific service”

Written on: 08/08/2014 by johnleghorn (1 review written)

The service we received was first class and went above and beyond what might be expected normally Having decided on the pair of sofas we wanted we needed them delivered within a very short timescale.The day was agreed and as promised they were delivered to our fourth floor flat without a problem. Adam was a real pleasure to deal with and would highly recommend this company… Read Full Review

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★★★☆☆

“Had better”

Written on: 27/07/2014 by Wright651 (1 review written)

Had my sofas delivered last week after waiting about 6weeks. They arrived with only 2 different types of cushions instead of 3 and the feet are not what was shown in the picture advertising the sofa. I told the guy who was delivering and he called the office, he said the office would call me to ASAP to discuss but they still havnt called me back… Read Full Review

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★★★★★

“Excellent”

Written on: 27/06/2014 by Jan69 (1 review written)

I have order the Siena set sofa for my 40th birthday party and Adam who run the business called for a delivery date and time which arrived on time. 2 Blue polite gentlemen arrived and fixed the Sofa acording to your instruction. I am really surprise for few negative reviews they are infact genuine and best sofa company i have experienced. Believe it or not. I can highly recommend this company. My friends have ordered this Sofa as well… Read Full Review

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★★★★★

“Lived Up To Their Promise”

Written on: 19/06/2014 by ShiresHouse (0 reviews written)

Purchased a leather corner sofa unit on line. Order dealt with promptly & professionally. Given delivery period of 9/10 weeks which was fulfilled. The 2 guys who delivered & assembled the sofa unit were absolutely brilliant. Between making the order and delivery the company kept me informed of progress - a really smart move. I believe this is a relatively new company but all of the financial payments are made via PayPal which is another smart piece of business bearing in mind the protection… Read Full Review

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★★☆☆☆

“Nice people but lots of stress”

Written on: 18/05/2014 by EricaWentworth (1 review written)

Firstly would like to say the people running the business are lovely and very patient and go out of their way to help. But..... it has been a very stressful time for me. Ordered sofas with a 4 week advertised delivery date. Only just had them delivered 5 months after the order. Three times had delivery date cancelled only one day before I was expecting them and because got rid of old sofa day before first expected date have been without anything to sit on in living room for months. I did get… Read Full Review

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★★★★★

“Helpful, Efficient and Quality!”

Written on: 12/05/2014

I was very impressed with buy sofas online, I ordered our sofa one Sunday and 9 working days later the friendly, smiley delivery men got it through the door, unwrapped it and put it together for us! I called the company a few times for a number of queries and the staff were friendly and happy to help, I didn't feel at all like I was bothering them. They always wished me a good day and I got off the phone knowing everything was under control. I have recommend buy sofas online to a number of… Read Full Review

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★★★★☆

“Very Quick Delivery”

Written on: 12/05/2014 by 189McQueen (1 review written)

Ordered Tuesday - 3 seater plus a corner suite after looking at several different websites. Looking for a decent looking sofa for family room that is mainly used by my 5 Children. Am always a bit hesitant about ordering when you can't actually see but didn't want to pay prices we'd paid before from other furniture shops. Was told delivery would be around 15 working days, had a phone call Friday afternoon asking if I wanted delivery the next day (Saturday - 4 days after ordering!). Phone call… Read Full Review

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★★★★★

“Would Recommend”

Written on: 07/05/2014

Great service and quality. Worked hard to get delivery to agreed timeframes. Every time I spoke to the team, they were appreciative of the purchase and very helpful. Very happy… Read Full Review

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★★★★★

“Great service & great quality! ”

Written on: 06/05/2014 by ayo123 (1 review written)

After waiting over 6 weeks for my sofas from another company I came cross Buy-Sofas-Online. They chatted with me online and made suggestions as to size and color that were very helpful. I ordered and the sofa's arrived 3 DAYS later... Great service (delivery chaps included) and great quality! I don't normally write reviews but felt I had to thank and congratulate these guys!… Read Full Review

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★★★★★

“sienna black Leather Sofa”

Written on: 12/04/2014 by Jajjazzy (1 review written)

I purchase this Sienna sofa in March. It came a week later as it was in stock at the time of purchase. First we went to the warehouse in Birmingham just to check on the quality. I now understand why the prices are brilliant. They are not paying showroom prices or for sales staff. The person there was very helpful. My daughter was not keen on Leather, but once she sat on the sofa, she asked when it could be delivered. I purchased it that evening. The person showed me when the delivery men… Read Full Review

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★☆☆☆☆

“Dont do it!!!!!!!!!!!!!!!”

Written on: 18/03/2014 by peedoff76 (1 review written)

please do not do it. I plced the order, they took the payment in full and adv us a sofa within 15 days. Its 5 weeks now and we still dont have our sofa. We paid for decorators to get the job done cause they kept given us different delivery dayes. Found out yesterday that sofa is not even made.........!!!!! ORDER CANCELLED and asked for our money back. they never even offered us a peny of compo… Read Full Review

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Peedoff76's Response to peedoff76's Review

Written on: 24/03/2014

Note - this company is has been in touch with and recitied my compaint. We have a sofa that they delivered to us on Friday evening. The sofa is beautiful.

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★★★★★

“Simply the Best!”

Written on: 05/01/2014 by Hellyrose (1 review written)

What an excellent service. My last sofa came from a well known furniture store (that always has sales on!). They were weeks late with the delivery and it then the order was wrong and it took 5 months to sort out so I was very skeptical about ordering on line. I AM SO GLAD I DID. Ordering was easy, staff extremely helpful and the right goods turned up at the right time. I am so impressed with my sofa I have recommended this company to several people already… Read Full Review

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