written by ecKeegan500 on 07/09/2016
Funnily enough, this company didn't sent me a link allowing me to leave a review on their Feefo site - no wonder all the reviews there are positive.
Absolute nightmare. Used their 'free' design service. They wouldn't send me a detailed list of the suggestions - and I soon found out why - they'd included plenty of extras to bump up the price without consulting me first. For examples - wall fittings w/o enquiring what type of wall I have, cheap covers for the brackets to help the appearance (it's for a cupboard!).
And then there was the delivery. It took OVER a week, despite being promised it would be next day. Barely an apology and absolutely no offer to refund ten pound delivery charge that they'd heaped on to the cost either. Complete joke considering their next delivery charge is 6.95, not 10.00.
Shocking service. Avoid.
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