the room .... was not what we booked through Venere.com

“the room .... was not what we booked through Venere.com”

Written on: 18/06/2012

Using Venere.com we booked for one night at this B&B. We paid for a private bathroom and buffet breakfast. When we arrived we were ushered down the road to 2star hotel...told we had to share a bathroom and no buffet breakfast. The young lady at the hotel as not helpful and kept saying "take it up with Mrs Totti." We were very tired( directions were poor)had already paid over the net when booking was made.... so we paid an additional 15euro for a room with private bathoom and left very early next morning. the Ads on Venere.com regarding this B&B must be changed....the truth must be told.It is not what it seems.