Written on: 12/08/2014 by Clive_D (1 review written)
DO NOT USE Vacations to go!!!! Find someone else to book through and tell all your friends.
We booked on the Celebrity Silhouette, (which was great), through vacations to go.
They offer 3 additional bonuses. We only found out on the cruise that friends of ours had been given any TWO of the THREE bonuses and we had only been given ONE.
They cheated us and after the cruise, when I asked for compensation, they simply lied about the offer not having been available when we booked. We never received any compensation. We were out of pocket by $300 as a result!
I took it right up to the CEO, through all their very arrogant and rude managers, and still got nowhere.
Make sure that you shop around.
As rated by real users
" Last minute booking " Read More
" NEVER AGAIN " Read More
Written by Rachel1951
" Good luck " Read More
" We're sitting in a dump " Read More
Written by Europeandestionationstheworst
" Excellent Customer Service " Read More