not satisfied with MMT

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Guest's review of Make My Trip, www.makemytrip.com

“not satisfied with MMT”

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written by on 01/04/2015

We had trip to jammu & kashmir from 21.03.2015 to 30.03.2015, trip was very nice, only few things went wrong, our trip adviser did not respond while we had problem, I did not expect this from MMT, The adviser should always respond during the whole trip. The whole trip was good but in srinagar given to us was not to according to the commitments, Even after complaining with in an half-hour of check in there was no steps taken, our all three nights at hotel provided was very horrible, i request MMT or trip adviser not to repeat same kind of response to other customers,

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Makemytrip's Comment

Written on: 29/04/2015

Dear Anonymous

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Makemytrip's Comment

Written on: 29/04/2015

Dear Customer,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Makemytrip's Comment

Written on: 29/04/2015

Dear Anonymous

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Makemytrip's Comment

Written on: 29/04/2015

Dear Customer,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
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