BE WARNED!!

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Guest's review of Make My Trip, www.makemytrip.com

★☆☆☆☆

“BE WARNED!!”

Written on: 15/07/2014

I will advise anyone booking flights on make my trip to confirm with the parent airline whether the flight you are booking actually exists or not.My first international trip from India to Bali was completely ruined thanks to make my trip. I booked tickets from India to Singapore and from Singapore to Bali 3 months in advance. The flight from Singapore to Bali was in Tiger Mandala airways.The airways went out of business about a month before our trip and the website failed to inform us about the same. After reaching Singapore we had to make our own arrangements for both the onward and return journey. We had to cut short our vacation by 2 days as other flights for the dates we had booked previously were not available at a loss of 30,000 rupees

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If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Makemytrip's Comment

Written on: 27/07/2014

Dear Customer,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

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