Written on: 08/06/2012
I have purchased a ticket from makemytrip.com. Pinara Mitesh Satish was customer service rep and he was the helping me and the ticket cost was $1360.00. The conversion rate for the one dollar was RS 55.00 but Pinara charging me at the rate of RS 50.00. He was extremely rude and I was on the phone for hour and half talking to him. Finally I spoke to the supervisor and she was supposed to give me a credit of $20.00 and she ask me to wait for 2 business day to see the amount being credit to the credit card. It's been 10 day and I haven't seen the amount being credited and I called the Customer service for refund. There are playing blaming game and no one wants to give me a credit.
I would high RECOMMEND purchasing the ticket from another website.
As rated by our community of reviewers
" Very misleading / 'Click bait' pricing " Read More
" Mis-selling Train Tickets " Read More
" Awful company " Read More
" Feel very comfortable with them. " Read More
" Fantastic service and tremendous help " Read More