Written on: 08/06/2012
I have purchased a ticket from makemytrip.com. Pinara Mitesh Satish was customer service rep and he was the helping me and the ticket cost was $1360.00. The conversion rate for the one dollar was RS 55.00 but Pinara charging me at the rate of RS 50.00. He was extremely rude and I was on the phone for hour and half talking to him. Finally I spoke to the supervisor and she was supposed to give me a credit of $20.00 and she ask me to wait for 2 business day to see the amount being credit to the credit card. It's been 10 day and I haven't seen the amount being credited and I called the Customer service for refund. There are playing blaming game and no one wants to give me a credit.
I would high RECOMMEND purchasing the ticket from another website.
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Written by benn3283