Beware of their customer service

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Guest's review of Make My Trip, www.makemytrip.com

★☆☆☆☆
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“Beware of their customer service”

Written on: 13/07/2011

Horrible customer service. Please do not book your flight ticket from them. They take several mins of hold time and they will charge horondous amount of money to cancel or change your ticket even for medical reasons. It took me 2 hours to cancel my ticket for a medical reason and still I had to pay a lot of money over what the airline would have charged me for it.
Beware of the website it lures you into this vicious net of bad people....bad customer service.

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