Unprofessional & unhelpful AFTER they have taken your £6k

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Elias72's review of Luxury Trips, www.luxurytrips.co.uk

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“Unprofessional and unhelpful AFTER they have taken...”

Written on: 02/09/2014 by Elias72 (1 review written)

Paid £6k 2 months before travel - received confirmation and receipt. Travel documents had not arrived 1 week before departure, when I phoned they said they hadn't booked my holiday and now the return flight was not available! They were dismissive and unhelpful.

Had to change our flight to an airport 150 miles from home with no compensation, no offer of help.

Under no circumstances use this company.

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