Written on: 02/06/2012
middle aged couple,frequent fliers,ontario, canada. may 2012.
we booked overseas round trip with hotwire on the internet. hotwire provided us with flight confirmation with wrong departure time-proper flight confirmation was emailed to us day after scheduled departure.hey, hotwire why even bother sending flight confirmations. this caused us to miss the plane. purchased ticket with other airline to catch connecting flight + cost of taxi from airport to airport. upon arrival when accessed our email we discovered that hotwire cancelled our return flights without contacting us or our approval. hotwire will not reimburse us for the cost of ticket. hotwire reps. n. and j. declined to provide us with company address to which we can write. hotwire reps. declined to provide their second names. considering they knew all our info this will be fair to know to whom you speak to.if somebody serious from hotwire wishes to respond we may be contacted at email@example.com- first name, second name, address and ph# are required.
good luck to all canadians with booking with hotwire.com.
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