Bad Service & you must confirm

Click here if this is your business
Holiday Genie www.holidaygenie.com
★★★☆☆
3.0
From 351 reviews
53.0% of users recommend this

  • Value For Money

Click here if this is your business

Guest's review of Holiday Genie www.holidaygenie.com

“Bad Service and you must confirm”

★★☆☆☆

written by on 09/07/2013

booked through holiday genie to go to Washington on united, we remember from previous experiences that on any american airline you should confirm your flight so you don't get bumped off, we spoke to united and our tickets had been voided!!!! They reinstated them thank god but you this goes to show that you MUST CHECK WITH YOUR AIRLINE THAT YOU ARE ON THE FLIGHT. We also requested meals but this time we did it through Holiday Genie, they had no idea what they were and we eventually got them to sort it out (so we thought!). We thought we'd double check with united but guess what they hadn't received a meal request from Holiday genie for us, so we had to do it through the airline!! so remember THEY DON'T KNOW WHAT MEAL REQUESTS ARE!!!

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Suzanne66's Comment

Written on: 28/07/2013

i would never fly with united airlines ever. absolutley useless they seperated my whole family and even expected me to sit seperate from my 2 year old son. horribl ehorrible airline and rude staff !!!!!!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account