Goods did not arrive

Click here if this is your business
★★★☆☆
3.0 / 5
50% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of The Fragrance Shop www.thefragranceshop.co.uk

“Goods did not arrive ”

Written on: 21/12/2013

I ordered goods from the fragrance shop and they apparently despatched them. They apparently were subsequently lost in the despatch system. The customer support to resolve this been awful. Promises to phone back / contact me did not happen, still no goods and a refusal for a refund. Never will I purchase from them again. BEWARE if your goods apparently go missing in transit do not expect the fragrance shop to care.

  • Purfume

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit thefragranceshop.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
thefragranceshop.co.uk