Worst customer service

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  • Customer Service

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Guest's review of The Fragrance Shop www.thefragranceshop.co.uk

★☆☆☆☆

“Worst customer service”

Written on: 10/10/2013

I ordered a perfume as a gift which I never received. After a week they stopped replying to my emails and I phoned them and they said they would sort it the same day. 22 days later and I'm still waiting for some sort of reply.

  • Goods purchased & cost

  • Customer Service

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