Bad service

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Guest's review of The Fragrance Shop www.thefragranceshop.co.uk

“Bad service”

Written on: 02/10/2013

Went to the fragrance shop to buy an item I saw on their Internet. When I got to the store I asked the sales assistant for a price on the item and also a tester which she did not have. I told her that a free bag and ring come with this fragrance, she replied if we have any left, I also had an email from the company saying all items are 10 % off over the weekend, which again I had to ask the sales assistant. She replied I am not entitled to the discount, I just don't not understand how she was working behind the counter and did not know anything. Firstly she could of got me a tester, then secondly adviced me that if I did buy the item I would receive free gifts, and thirdly I was entitled to my 10% discount, these assistant's are terrible, and do not wish to help customers. This is a bad company do not buy off them.

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