TENSnet Reviews - www.tensnet.com

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★★☆☆☆
2 / 5
4
25% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“horrible service and cannot get reimbursed”

Written on: 21/01/2016 by bc1122 (1 review written)

I was expecting a 2 day shipping .Received the package nearly 3 weeks after my original order and had to ship it back at my own expense while i had told the seller to cancel my order since there was so much delay . I had canceled the order in the meantime but the package was delivered anyway , They did not sent a tracking number either . The package arrived opened , no tape on it , box opened , delivered under the rain while the value is close to 400$ dollars . I had to pay 75$ dollars to… Read Full Review

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★☆☆☆☆

“Very Unreliable -Worthless”

Written on: 06/09/2015 by Jacquelynm390 (1 review written)

I recently met the owner of TENSnet.com at the Florida Chiropractic Association convention in Orlando. Not a very nice man. He promised to contact me about a special order on some cervical pillows and to date there has been no follow through. I got the feeling while talking to him very briefly that he could not care less about customer support. A very negative individual who made a lot of derogatory remarks about Script/Hessco and Meyer Distributing which are actually good companies even though… Read Full Review

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★☆☆☆☆

“Stay FAR FAR AWAY!!!!”

Written on: 17/09/2014 by kd7yjc (1 review written)

I work at a physical therapy office and do a lot of ordering for the company. Tensnet.com has screwed up majorly on 2 back to back orders and will never have me order from them again! First the item I ordered was on back order and they never notified me of that until I called them 2 weeks AFTER I placed the order since I hadn't received the item! That should have been something listed on their website upon ordering!I shouldn't have had to call to figure out why my item hadn't been shipped… Read Full Review

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Saul11's Response to kd7yjc's Review

Written on: 12/11/2014

I made an order, its been two weeks and no sign of the product. Not even able to contact their customer service. Seems busy all the time. Their live chat in the site don't work either. Should think twice before buying anything from there.. For future customers : try calling their customer care, if you cannot reach them, you know you can expect the same when u call to complain about the non delivery of an item..

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Kd7Yjc's reply to Saul11's Comment

Written on: 14/11/2014

Good luck getting them! If you do get them they will probably try to make you feel like it's your fault you haven't received your order. They are a HORRIBLE company who do not care about how they treat their customers! As I said in my interview, STAY AWAY!!!!!!!!!!!!

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★★★★★

“Best Place For Medical Equpement and Healthcare Products”

Written on: 26/04/2013

Amazed at the selection and could not find prices cheaper anywhere else after comparison shopping (including EBay, Amazon, etc). They have everything from cushions, pillows. braces, TENS units, wheelchairs, hot and cold packs...you name it. I chatted with their online help service and they were great and very knowledgable and helpful. I was also able to call them and speak with a very helpful person without any wait at all...and they took my order over the phone since I do not like shopping… Read Full Review

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