written by yiChase400 on 19/08/2017
I have tried to ring a number of times. but no answer. please cancel this order and do not take any more money from my account. thank you
written by suetru on 08/07/2017
I have just emailed RX cosmetics to get a sample of rox flawless eyes before I spend money on the bottle. I instantly got a reply from "foundationdesigners" saying this email address (from their contact us section on their website) is no longer in use so I think I will give it a miss!!!
written by Hatchab433 on 28/01/2016
dont waste your money girls..... it looks like someone has wiped a load of toothpaste round your eye.... its itchy and sore if you re apply it more than once...AVOID!
written by Miah306 on 27/01/2016
Would like to know where can i claim my money back as this does NOT mix... its turned into like a sticky rough substance that make crestless.
written by NMS1975 on 18/12/2015
I purchased flawless eyes two weeks ago and after reading instructions it is still not the clear liquid it should be!just a thick sandy coloured paste even after my husband shook it vigorously until his arms ached! I would welcome advice or have I purchased a product that maybe on its way to the bin!
written by on 24/11/2015
Hi why can't I get on the website? I'm having to buy it from Amazon? Is the website down or have Rox gone out of business?
written by 106Dalrymple on 23/11/2015
Wonderful product makes me feel young again part of my routine easy and very effective , don't apply to much can go white, make sure your skin is clear of any other product can apply make up after but only use mineral foundation ,love it A+
written by erSchofield338 on 18/11/2015
Ive ordered Rox now for a couple of years & found it really good, however I noticed that there was a £99.99 payment also taken out my account recently when I hadn't ordered anything for several months. This is being investigated by my bank. That also comes up as "Household Appliiances." I've also noticed that their website has disappeared!!..
written by NasirNeville294 on 08/11/2015
Bought rox last year from rox legitimate website,its pretty good but what I'm not Impressed with at all is receiving a call from didn't catch the name this boy was running through a script as I used to work in a call centre I know the score,ended up I'm getting a free leaflet bout some deals, would not take no for an answer, I made it clear I was not paying for anything nor would I give out my bank details, OK he said, have a nice day, week or so later booklet comes from a holiday saver company, have got the letter who apparently I signed up with and they took 100 pounds out of my bank????? So rang them and was informed by a lovely young lady that Fox gave them my bank details and said I wanted to become a member????? Excuse me how Dare you give my bank details to Anyone without my consent,thanks to you I've been up a creek without a paddle as lost 100 without knowing and have to wait 5 -10 days to get a refund, What are you going to do about this ROX???????
Written on: 12/11/2015
I have just had the same thing, bought some eye cream months ago, just noticed £99.99 taken out of my account this month under the heading "Household Appliances" I have contacted them and have been told the same thing, "refund in 5-7 days. It's really slippery.
written by Ivebeenrippedoff2 on 04/11/2015
The same thing happened to me £99.99 out of my account, no purchase made just took the money. I did however purchase one bottle of eye cream at the promotion price many months ago, I have not agreed to them taking the extra payment of £99.99 and guess what I can't get in touch with ROX. Rip off!
written by 242Whittaker on 03/11/2015
Good product, however Rox have taken £99.99 out of my account without my permission and without me having ordered or received any products!
written by AllieMason457 on 02/11/2015
So last year brought some pr0ducts and today have also had 99.99 pounds taken out of my account with no information whatsoever!!
Written on: 12/11/2015
I have just had the same thing, bought some eye cream months ago, just noticed £99.99 taken out of my account this month under the heading "Household Appliances" I have contacted them and have been told the same thing, "refund in 5-7 days. It's really slippery.
written by khNolan208 on 02/11/2015
i bought 2 bottles last year on buy one get one free, they came and to be honest i have been happy with the product , BUT just had 99.99 taken out my account by ROX for no reason I have not contacted them I have not had any products sent to me . I am now talking with my banks security .
written by 100Gonzalez on 18/10/2015
Just had £99.99 taken form my bank by flawless with out permission can't seem to contact them in any way And went on to there buy online site and it's been suspended
Written on: 21/10/2015
Hi there i got my money back i posted a comment with the number on an hour ago if the forum mods dont let it pass go on your bank statment and under the amount should be 020 number ring it but be nice if your nasty they wont be helpfull
written by especiallyangry on 15/10/2015
you cant go wrong with the product......BUT WHEN YOU GET £99.99 TAKEN FROM YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE AND RECEIVE NOTHING FOR IT THEN MY COMMENTS GO DOWN THE DRAIN...B****Y PANTS, CANT CONTACT ANYONE ABOUT THE MONEY , NO WEB PAGE HAS A TELEPHONE NUMBER HOPEFULLY MY BANK CAN SORT IT OUT.....
written by Holdentu283 on 10/10/2015
I am desperately trying to get through to Rox as they have taken money from my bank account £99.99 with out my permission, with no success at all phone always engaged.
written by Carneypi73 on 29/09/2015
I have been trying to get hold of you by phone on 0845 number but it is saying there is no such number and I can't find you on the official web site???? Are you still around and do you have a phone number to get hold of you so that I can order some more-where is your website?
written by RosaHays on 25/09/2015
I bought my wife this stuff and 3 months on I have just had £99.99 taken from my bank account. The head of the payment was with a phone number under it I rang and spoke to some one from discover discount. I was told I was sent a booklet for discounts and I hadn't cancelled it. I never heard of this company and asked how they could take the money for nothing.I was never told about the book. She told me they will refund the money but I'm still going to ring the bank. I don't think it's right they gave out my card details and they must be involved or the payment would read discover discounts not rox stay well clear.
Written on: 20/10/2015
Could you please send me the number you have called as they have also taken £99.99 from my account without permission
Written on: 21/10/2015
I got the money back from them. Just explain to them and try not to lose your rag otherwise they will just be unhelpfull good luck
Written on: 22/10/2015
Tryed to put the number up my postbhas been edited. The number is under the payment starts 020
Written on: 26/10/2015
Managed to contact them and they say they are processing the refund .... Shall wait and see
Written on: 12/11/2015
I have just had the same thing, bought some eye cream months ago, just noticed £99.99 taken out of my account this month under the heading "Household Appliances" I have contacted them and have been told the same thing, "refund in 5-7 days. It's really slippery.
written by unhappywithRox on 13/05/2015
Rox is associated to a scam currently called Discover Discounts (they change the name regularly) It works by you ordering the product online, they don't deliver, you ring and they very politely say they will send a replacement. They then take your card details over the phone. Then they offer you a deal with Discover Discounts for £1, if you say no they take no notice. Next they pass your credit card details to Discover Discounts and they send in the post a welcome letter and brochure confirming a 1 month free trial. In the small print it says if you don't cancel £99 will be taken from the card at the end of the free trial. The letter and brochure look like junk mail and most people probably bin it. Next thing you know £99 has been taken from your card and its legal because you can't prove you originally said no!
Written on: 25/07/2015
I've been using Rox flawless eyes for over a year now. I've had no problems at all with the company or orders.
Written on: 12/11/2015
Check your bank/credit card statements carefully, my payment was attempted under "Household Appliances."
Written on: 12/11/2015
I have just had the same thing, bought some eye cream months ago, just noticed £99.99 taken out of my account this month under the heading "Household Appliances" I have contacted them and have been told the same thing, "refund in 5-7 days. It's really slippery. Incidentally, I never agree to any deals promoted online so I concur with another reviewer on here who says that they were asked about a discount scheme and refused, their money was taken anyway.
written by grivas24 on 01/05/2015
I have been using rox for a long time now,Im on my 6th Bottle, I always make sure I have a spare. If its not working then its not been used properly.I buy mine from ebay or amazon because I dont think Rox direct deliver direct to Cyprus and I can pay with paypal. Any oil free foundation works, I use Mac and I even put Rox on over my make up, the last thing I do before I leave for work. Its also water soluble so when you have the last bit that you cant get out add a few drops of water and give it a shake.
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Cosmetics123's Comment
Written on: 12/01/2017
It is maybe because you are like this site spelling it wrong !!