ROX Flawless Eyes Reviews - www.flawlesseyes.co.uk

★★★☆☆
2.8 / 5
44% of users recommend this
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Latest Reviews

★★★★★

“rox eyes excellent for older ladies aged 50 onwards”

Written on: 19/12/2014 by debsclarke1964 (1 review written)

I have used rox eyes and found heproduct excellent, it does make a difference to an older face, I would love to become a model for rox for other products, average ladies get buying you dont have to be a celebrity, and it affordable, you dont know what you are missi g out on, I recommended to several friends and they think this product is hot, one my bottle dried up and I contact rox and a replacement without charge was sent within two days, excellent customer service… Read Full Review

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★★★☆☆

“Lying about bottle size”

Written on: 16/12/2014 by Sharpai (1 review written)

I am very disappointed with the service from the uk branch, after being told theirs 20 ml per bottle,on arrival it's 10 ml. Did several phone calls with return call promiss Nothing and that goes for a email too, I see that as deliberate deseption,we are not stupid with regards to the bottle design ,Amazon state in brackets 10ml. Took me ages to find it , let alone having to use a magnifying glass...be honest about what you sell , give us a choice without deseption… Read Full Review

By Flawlesseyes

Written on: 18/12/2014

Hi,

Can we please ask where you purchased ROX from as we don't state that it comes in a 20ml bottle anywhere on the website?
If you could contact us via Facebook (we can't post email addresses within Review Centre unfortunately).
Thanks,
Jon from ROX

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★☆☆☆☆

“awfull customer service”

Written on: 29/11/2014 by Nathenu116 (1 review written)

Placed an order with this company over the telephone, i was asked if i would also like an additional brochure of discounts for an additional sum of £1.00, what the sales advisor failed to tell me was that after a 1 month trial period i would be charged an additional £100. I am still waiting for customer service to return my calls and am still waiting for a refund. Terrible customer service… Read Full Review

By Flawlesseyes

Written on: 05/12/2014

Hi,
Can you contact us via Facebook and I will look to arrange for a customer service representative to contact you as soon as possible.
We can only apologise for the poor customer service you have received from us and hope to have this resolved shortly.
Thanks,
Jon from ROX Flawless Eyes

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Dianewilde16's Comment

Written on: 03/12/2014

This has just happened to me
I am horrified
I am livid
I was never told I was I. Any kind of commitment

Why have they charged these extra amounts ?
What are these amounts for ?
Even so I want my money back
What an utter disgrace this is

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★★★★★

“make up”

Written on: 20/11/2014 by 95Cooley (1 review written)

I love this product i have developed puffy bags under my eyes and its amazing the only thing is the make up i used isn't suitable i only wear make up when o go out which isn't very often im nearly 52 any help please xxxx… Read Full Review

By Flawlesseyes

Written on: 24/11/2014

Try and ensure you use non oil based make up, as any oil based products will cause ROX to crystallise and create white residue around the eyes. We have found some of the Benefit make up range to work well alongside ROX Flawless Eyes, so look to try this in the future.
Hope this helps!

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★★★☆☆

“small amount in bottle not good value”

Written on: 17/11/2014

I bought 2 bottles of ROX , I had trouble getting it out of the bottle after using twice so I expected a bit more for the price, the size of the bottle is misleading there is not much in there before scraping the sides, it does improve under eye area but it does have a dry look and in good light this shows. After not using for months I tried again but the bottle was completely dried out, the other bottle is still sealed and usable I hope. Should be more in the bottle for the price… Read Full Review

By Flawlesseyes

Written on: 24/11/2014

Sorry to hear you have had issues with your bottle drying up. We have recently changed our bottling, so if you wish to get a replacement bottle sorted, please contact us via Facebook or via the website and we can arrange something.
When using ROX Flawless Eyes, less is always more in regards application!

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★☆☆☆☆

“its flawed ”

Written on: 08/10/2014 by Alexia461 (1 review written)

I feel rox flawless eyes is a utter disappointment it leaves a white chalky residue around the eyes and it feels dry under the eyes I've sent mine back i hope in the future the formula is changed you cant moisturise before or after the concept is fantastic but far to many negatives for me… Read Full Review

By Flawlesseyes

Written on: 14/10/2014

Sorry to hear you are disappointed with the product. We do state that you should not use oil based moisturisers under it or on top of the product.
If you have commenced your refund, then this should be with you shortly.
Thanks,
Jon from ROX

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★★★☆☆

“I bought this product yesterday,but it doesn't...”

Written on: 12/09/2014 by LukasSutton107 (1 review written)

I bought this product yesterday,but it doesn't tworking for me, because when i remove the lotion, my wrinkles are there. Maybe I don't have to remove the lotion after a 2-3 minutes… Read Full Review

By Flawlesseyes

Written on: 14/10/2014

HI,

ROX is meant to stay on the skin for the duration of the day, not to be used and then wiped off.
Hope this helps!
Jon from ROX

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Shaz1961's Comment

Written on: 17/09/2014

you are not supposed to remove it once you have applied it
it stays on for the day or when you wish to remove it

it only starts to work after 2-3 mins

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★★★★★

“Was amazed, just wish I could afford to use it every day.”

Written on: 04/09/2014 by Shaz1961 (1 review written)

At 53 years old my eye area was beginning to look wrinkly and making me feel as though I was rapidly looking 'old', I had tried the usual anti-wrinkle creams but made no difference whatsoever. I accidentally came across the advert for Rox and was transfixed to the TV I couldn't believe it, this is what I have been waiting for for so long, a product that you can just smooth over your eyes and watch the wrinkles disappear, no surgery, no needles I was excited. I ordered the product the same day… Read Full Review

Emmad308's Response to Shaz1961's Review

Written on: 13/10/2014

I understand how much you love this product, I too love Rox but cannot afford to buy it regularly. I have however found a much cheaper alternative that does exactly the same thing....egg whites. Just separate the egg, dip a cotton bud stick into the egg white and apply as you woula apply your Rox. You are left with exactly the same results ( sometimes a second coat of egg white is necessary ) it leaves no residue, no smell, no stickiness and my foundation goes on absolutely fine over the top. You can seal your egg whites in an air tight container in the fridge for a few days so no need to use an egg a day. Hope this helps, try it before you judge it, keep your Rox for special occassions and use the eggs daily :) xx

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Shaz1961's reply to Emmad308's Comment

Written on: 13/10/2014

wow thanks for that, will try that out today :) xx

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★★★★★

“not enough product in bottle”

Written on: 03/09/2014 by Adelynv447 (1 review written)

I found this really worked only problem I have only used it three times and does not seem to be any more in bottle. This is quite an expensive product to only use three times… Read Full Review

Emmad308's Comment

Written on: 13/10/2014

Hi, I use egg whites daily, does exactly the same thing as Rox. Simply separate the egg white, dip a cotton bud stick into and apply to the problem eye area, leave a few minutes to dry. Apply a second coat if necessary. Leaves no residue, no smell, no stickiness. Try it, my makeup goes on absolutely fine over the top of it and it lasts until you wash it off. I swear by it. Good luck. X

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★★★★★

“Wow this is amazing ”

Written on: 27/08/2014 by Corbettoz1982 (1 review written)

I received my bottle of Rox today very quick delivery even after bank holiday. I couldn't wait to use it so did straight away well what can I say it's great will be using it all the time now very clever product and not bad packaging either. Thank you Rox… Read Full Review

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★★★★☆

“this is a brilliant quick fix cream. shame about the...”

Written on: 19/08/2014 by Raegans101 (1 review written)

this is my 2nd bottle and i now would consider myself self trained at applying on my skin. i have found that applying to clean and exfoliated skin is best and also water product down alittle it doesnt seem to tighten as much and powder residue is reduced/gone i personnaly dont use foundation so cant comment on how it works with that. but try without and dab water on your finger with cream and apply (dab to your under eye), i experimented with this and found it does the job for me. as for the… Read Full Review

By Flawlesseyes

Written on: 21/08/2014

Dear Customer,

Thank you for your review for ROX Flawless Eyes.

We have recently acquired some new bottle designs, which are sturdier and more durable. If you want to contact us for a replacement bottle via the website or on Facebook, then we would be happy to help.
Thanks
Jon from ROX

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★☆☆☆☆

“Not worth using”

Written on: 13/08/2014 by Glass141 (1 review written)

It makes the skinn so stiff you can't blink without making cracks in it. Further the color is horrible - unless you use a lot of powder - and want to look like a corpse....................... … Read Full Review

By Flawlesseyes

Written on: 14/08/2014

Dear Customer,
We're sorry you're not happy with your purchase.
If you want to enquire on a refund then do so via the website or through our Facebook page.

Thanks,
Jon from ROX

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★★☆☆☆

“not at all what it claims”

Written on: 08/08/2014 by 20Hoffman (1 review written)

when you put Rox on, yes it tightens but leaves a white crust! don't use before putting make-up on… Read Full Review

By Flawlesseyes

Written on: 11/08/2014

Dear Customer,

We do state that ROX Flawless Eyes should not be put on to any skin with make up, otherwise you will get a residue as ROX reacts with oil based make up. Try using without it and let us know how you get on.
Thanks
Jon from ROX

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★★★★★

“This really works only problem have used three times...”

Written on: 03/08/2014 by AveryPatton (1 review written)

This really works only problem have used three times and nothing left so not very good value unless I was just unlucky, for that reason I may not buy again… Read Full Review

By Flawlesseyes

Written on: 11/08/2014

We do recommend using as less as possible when applying, so do please buy again and let us know whether this works. We are currently putting on some hints and tips on how best to apply on our Facebook page so perhaps give these a read and you can see how to get the most out of your ROX bottles.
Thanks,
Jon from ROX

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★☆☆☆☆

“Seriously bad customer service”

Written on: 01/08/2014 by Deeziner1 (1 review written)

My friend purchased Roc flawless eyes for me as a gift. I used it 5 times with mixed results. I would say the effect didn't last very long but was good for approximately an hour. I then found the screw top of the lid had disintegrated, I had only had it for about 6-8 weeks! I phoned customer services and was told it was past it's one month, money back guarantee. I asked for the head office address to send it back and get a second opinion. I sent it off with a brief letter. A few days later and… Read Full Review

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★★★★★

“amazing!”

Written on: 23/07/2014 by Paolapeaches (1 review written)

at 50years old i have developed loose bags under my eyes! (when did this happen!?!). I was very sceptical of course and really cannot afford the total of £35 for such a small amount but thought i would give it a try. OMG! fantastic stuff! wish i had ordered 2 at the special price! Dont think it last 10 hours, maybe half of that and be sure not to cry as it then goes very dry and chalky! looking at some of the negative reviews am sure they must have applied it wrongly for it not to work. Will… Read Full Review

By Flawlesseyes

Written on: 11/08/2014

Thanks! Glad to see you are happy with the product.

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★★★★★

“Works like a dream”

Written on: 17/07/2014 by carolineford (1 review written)

I read all the reviews about Rox Flawless Eyes before buying the product, followed all the advice given by users who had given positive feedback and the product worked like a dream. So, my top tips for getting a really good result are: 1. Shake really well - I followed the advice of a lady who said she put hers in the tumble dryer for a short tumble before use and that does mix it really well. I use a 4 minute low temp tumble and I put the bottle in a pair of socks to protect it. 2. A lot… Read Full Review

By Flawlesseyes

Written on: 11/08/2014

Thanks for the kind words.
We love your tip list for applying as well, great work!

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★★★★☆

“Great product if you follow instructions to the letter!”

Written on: 17/07/2014 by Daleb346 (1 review written)

Got in a tangle with this the first time I used it - white residue etc that others have spoken of. Second time was much better and think the key is to shake it hard prior to use and only use the smallest amount which I obviously hadn't done properly the first time. If you follow the instructions correctly and use the right kind of foundation then all will be well. I now have the application off to a fine art and the difference is amazing. Haven't tried it over make up but have read the… Read Full Review

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★☆☆☆☆

“My husband ordered mine 3 weeks ago and it's still not...”

Written on: 12/07/2014 by njGentry365 (1 review written)

My husband ordered mine 3 weeks ago and it's still not turned up!!… Read Full Review

By Flawlesseyes

Written on: 21/07/2014

Dear Customer,

I can only apologise for the delay you have experienced. Can you contact us via the website or the Facebook page and we can look into the reasons as to why there is such a delay.

Many thanks,

Jon from ROX

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★★★★★

“At last !!”

Written on: 11/07/2014 by Carolineanimallover (1 review written)

OMG ,at last ,having tried lots of expensive products ,here is an Instant fix l've suffered for years with dark circles under my eyes ,and I was not expecting a miracle ,but a miracle I got .felt the tightening effect emediately after application ,and whent from feeling tired and haggered to feeling alive and ready to party . Thank you ,this is the best eye product ever .so excited !! Caroline Anderson (Age 50 ) Xxx… Read Full Review

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