ROX Flawless Eyes Reviews - www.flawlesseyes.co.uk

★★★☆☆
2.7 / 5
166
42% of users recommend this
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Latest Reviews

★★★★★

“I use rox and think its fantastic just ordered another...”

Written on: 31/03/2015 by PranavMcGraw (1 review written)

I use rox and think its fantastic just ordered another bottle give it a try… Read Full Review

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★★☆☆☆

“Very disappointed”

Written on: 24/03/2015 by Koch473 (1 review written)

My husband bought this for me as a Xmas present. The first time I used it, it left a dry powder substance under my eyes making any make up look awful. I thought I must have applied to much. So I used it the next time very sparingly, the same thing happened again. The third time I gave it the benefit of the doubt and thought maybe I didn't shake it enough to disburse the ingredients inside the container. It made no difference whatsoever . As you can see it is now March, so I thought I would… Read Full Review

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★☆☆☆☆

“Don't waste your money ”

Written on: 27/02/2015 by Kelflowerchick (1 review written)

I have been using this for just over a week and it's a total waste of money. It has made no difference at all!! I would not recommend this to anyone. The adverts are very misleading. The postage is extortionate for the size of the product too!! … Read Full Review

Joychoo's Response to Kelflowerchick's Review

Written on: 10/03/2015


I totally agree with this review. I too have tried it for over a week, there is not a scrap of difference to be seen. It leave a very noticeable white residue under the eye, I applied my make up which is a mineral powder foundation (Benefit which was recommended to use with this), it went lumpy and gritty, which was more visible than the wrinkles I am trying to disguise!!! I am returning mine(not sure how that part works yet) going to buy haemorrhoid cream instead . . . apparently it works better than this stuff.

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Mitzie3's reply to Joychoo's Comment

Written on: 24/03/2015

Hi I have just written my disappointing comments with regaruds to ROX rubbish product. Thought it was me doing something wrong, Total waste of money.

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Mitzie3's Response to Kelflowerchick's Review

Written on: 24/03/2015

Hi, I have just written a review which you can read above yours. I wrote mine without looking at any other reviews, so I am so pleased it's not just me being fussy. I'm afraid I can't return mine because it's 3 months ago and I havnt got the box any longer . Just a complete waste of money.

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★★★★★

“Brilluant”

Written on: 27/02/2015 by Tracy0812 (1 review written)

I use Rox Flawless eyes every day & wouldn't be without it now..it does exactly as it says & anyone who says different isn't using it correctly. I use a small amount as recommended then apply my make up which is a mineral powder foundation & find this to be better for my skin than the oil based foundations I was previously using so its a double bonus… Read Full Review

Swill1968's Response to Tracy0812's Review

Written on: 29/03/2015

It worked for a bit then when u add makeup it un tightens..waste of money!

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★☆☆☆☆

“product was empty”

Written on: 23/02/2015 by mhMurphy-Alt437 (1 review written)

I bought this for my mother for Christmas and she just opened it and it was empty not one bit impressed with it… Read Full Review

By Flawlesseyes

Written on: 23/02/2015

Morning,
Can you please contact me via the Facebook channel and I will look to arrange some replacement products sent out to you ASAP.
Thanks,
Jon from ROX

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Soozie1964's Comment

Written on: 17/03/2015

surely if it was " empty", you should complain to the company ? , and if it was " empty" , how can you be either impressed or un impressed with the product ??

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Soozie1964's Comment

Written on: 17/03/2015

surely if it was " empty", you should complain to the company ? , and if it was " empty" , how can you be either impressed or un impressed with the product ??

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★☆☆☆☆

“No items revived ”

Written on: 23/02/2015 by Jerimiah372 (1 review written)

It's been a month now and I still haven't received my item. When I contacted them all they said was oh it's properly lost in the post. I paid a lot of money for this item and expect it to turn up when it was expected to… Read Full Review

By Flawlesseyes

Written on: 23/02/2015

Hi,
If you can contact me directly via the Facebook channel, I will look into this as a matter of urgency.
Thanks,
Jon from ROX

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★★★★☆

“Impressed with this product”

Written on: 18/02/2015 by lmumford (1 review written)

It has taken me about 6 weeks to perfect the application of this product but after some perseverance I am finally there. I am still struggling to find a suitable foundation though. I bought the Bare Minerals Powder Foundation but whenever I used it over the top of ROX it didn't look right. Am I right in saying you can use a liquid foundation as long as it's oil free?… Read Full Review

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★☆☆☆☆

“Was considering”

Written on: 07/02/2015 by 1967Hays (1 review written)

Thank god for the powers of the Internet and to ba able to read customer reviews before you purchase I was seriously thinking of trying this but after the really poor reviews I'm not going to bother especially hearing about 99 being taken from customers accounts… Read Full Review

Soozie1964's Comment

Written on: 17/03/2015

don't believe everything you read ! I was sceptical, but can't do without this stuff now. ! once you get the hang of it - its brilliant !

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★☆☆☆☆

“Great as long as you don't move your face!”

Written on: 06/02/2015 by Gailpandaeyes (1 review written)

This product is utter rubbish!! I shall be sending mine back for a refund. It does tighten your skin and as long as you don't move, frown, smile or breathe you will look fine. Any moisture at any point of the day or night and you start looking like an albino panda with big white patches. Followed the instructions to the letter. Don't waste your money!!!!… Read Full Review

By Flawlesseyes

Written on: 10/02/2015

We have put some great tips on how to apply ROX on the website and via Facebook so it could be worth giving them a further read. Less is more with ROX, so let us know how you get on!
Thanks,
Jon from ROX

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★☆☆☆☆

“7-10 working days for delivery???”

Written on: 02/02/2015 by Markghull (1 review written)

I'd like to have reviewed the product, but it hasn't arrived yet. Ridiculous. Why ask people to review if you can't send orders out in a timely manner??… Read Full Review

By Flawlesseyes

Written on: 10/02/2015

We do state 7 - 10 working days as a maximum. Most orders are despatched within 2-3 working days.
Hopefully you have received your order by now, so if you actually want to leave a review about the ROX Flawless Eyes product that would be great.
Thanks,
Jon from ROX

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★☆☆☆☆

“Rox Flawless Eyes. VERY FLAWED ”

Written on: 30/01/2015 by Threecupsonepea (1 review written)

I bought the product on the telephone on the promise of a full refund if it didn't suit. It didn't, it made my eyes red and sore and I saw no benefit once I applied makeup over it. I returned the product and was REFUNDED ONLY THE COST OF THE PRODUCT NOT THE POSTAGE WHICH WAS VERY EXPENSIVE AT £5.95 SO I AM TOTALLY OUT OF POCKET. This is not what was promised. - BEWARE. Also interesting, this blog doesn't allow you to fully express your views and forces you to remove words it doesn't like… Read Full Review

By Flawlesseyes

Written on: 30/01/2015

Hi,

We are well aware of the issues customers face when replying back via Review Centre, and are looking into changing this in the near future. Can you please contact me directly via the Facebook channel and I will personally look into refunding your postage of £5.95.
Thanks,
Jon from ROX

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★☆☆☆☆

“not bothering”

Written on: 29/01/2015 by dyCurran232 (1 review written)

Addressing this to the man I dealt with (who seems to be the only RX employee in the UK) Perhaps rather than spend so much money on TV commercials you would be better giving people more product for their money, Also beware of people who will not provide email address to contact. I was all set to buy this but after reading the reviews I will not do so… Read Full Review

By Flawlesseyes

Written on: 30/01/2015

Have you not tried ROX Flawless Eyes yet? We do have a full set of contact details including email on our website so I'm not sure what you mean in regards not providing an email. If you wish to discuss any issues you have with ROX Flawless Eyes please do contact us via the email or through our Facebook page.
Thanks for your time,
Jon from ROX

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★☆☆☆☆

“Definatly not what I expected ”

Written on: 19/01/2015 by hilarybullas (2 reviews written)

I sent for this product well before Christmas .I bought it to try out, and purchased one bottle of the flawless eyes .I was asked if I wanted any of Rox other products ,and I said no .The product was on offer at a reduced price .Today 19.01 2015 the money was taken out of my account.However £99 has been taken out .This is wrong and I want refunding .I feel the product was not satifactory and I was charged at least double the price.I hope ROX deal with my compaint swiftly as I feel as if I… Read Full Review

By Flawlesseyes

Written on: 20/01/2015

HI,
If you can contact us either directly via the Website or through Facebook we can look to resolve these issues for you ASAP.
Thanks,
Jon from ROX

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Topat's reply to Flawlesseyes's Comment

Written on: 06/02/2015

Hi
I have just placed an order Reference: RFE11669604 your uk site. Yet the advert says no additional P&P when you go to order. But then when you read the T&C it states that P&P is £5.95 for uk orders and orders outside UK are £6.95.

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★★☆☆☆

“Not worth the effort or the money”

Written on: 07/01/2015 by KimmyO (1 review written)

Very small bottle. Even though Ive shaken it well, almost the point of having a workout, it still crystalises under my eyes. I noticed a £1 had been debited from my account, and when I telephoned to query it I was told that I had been placed on the members list and another £99 was due to be taken from my account in 30 days time. At NO time was this mentioned when I placed my order.... so beware!!!! Don't bother with this product, keep your money in your purse!… Read Full Review

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★☆☆☆☆

“dreadfull service”

Written on: 21/12/2014 by 62Clarke (1 review written)

ordered cream 2weeks ago in plenty of time for xmass.never arrived so phoned .only to be told it had not been despached.and would not be getting it before xmass dreadfull service and would not use or recommend this site to anybody… Read Full Review

By Flawlesseyes

Written on: 20/01/2015

Sorry you felt the need to leave us a bad review. We hope that we have resolved your issues in regards shipping and that you received your package quickly and efficiently.
Regards,
Jon from ROX

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★★★★★

“rox eyes excellent for older ladies aged 50 onwards”

Written on: 19/12/2014 by debsclarke1964 (1 review written)

I have used rox eyes and found heproduct excellent, it does make a difference to an older face, I would love to become a model for rox for other products, average ladies get buying you dont have to be a celebrity, and it affordable, you dont know what you are missi g out on, I recommended to several friends and they think this product is hot, one my bottle dried up and I contact rox and a replacement without charge was sent within two days, excellent customer service… Read Full Review

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★★★☆☆

“Lying about bottle size”

Written on: 16/12/2014 by Sharpai (1 review written)

I am very disappointed with the service from the uk branch, after being told theirs 20 ml per bottle,on arrival it's 10 ml. Did several phone calls with return call promiss Nothing and that goes for a email too, I see that as deliberate deseption,we are not stupid with regards to the bottle design ,Amazon state in brackets 10ml. Took me ages to find it , let alone having to use a magnifying glass...be honest about what you sell , give us a choice without deseption… Read Full Review

By Flawlesseyes

Written on: 18/12/2014

Hi,

Can we please ask where you purchased ROX from as we don't state that it comes in a 20ml bottle anywhere on the website?
If you could contact us via Facebook (we can't post email addresses within Review Centre unfortunately).
Thanks,
Jon from ROX

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Anja62's reply to Flawlesseyes's Comment

Written on: 20/01/2015

Yet again the Leamington spa office , failed to provide any help or service, If you buy anything,don't expect them to care about your afterwards.
It was your Warwickshire office, please request my Invoice and contact me.via Invoice 899297
Thank you

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Anja62's reply to Anja62's Comment

Written on: 21/01/2015

I don't use facebook,so please use the information they hold at your main office: CC1000273189 Inv:899297 Cref:0775518
Thank you

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★☆☆☆☆

“awfull customer service”

Written on: 29/11/2014 by Nathenu116 (1 review written)

Placed an order with this company over the telephone, i was asked if i would also like an additional brochure of discounts for an additional sum of £1.00, what the sales advisor failed to tell me was that after a 1 month trial period i would be charged an additional £100. I am still waiting for customer service to return my calls and am still waiting for a refund. Terrible customer service… Read Full Review

By Flawlesseyes

Written on: 05/12/2014

Hi,
Can you contact us via Facebook and I will look to arrange for a customer service representative to contact you as soon as possible.
We can only apologise for the poor customer service you have received from us and hope to have this resolved shortly.
Thanks,
Jon from ROX Flawless Eyes

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Dianewilde16's Comment

Written on: 03/12/2014

This has just happened to me
I am horrified
I am livid
I was never told I was I. Any kind of commitment

Why have they charged these extra amounts ?
What are these amounts for ?
Even so I want my money back
What an utter disgrace this is

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★★★★★

“make up”

Written on: 20/11/2014 by 95Cooley (1 review written)

I love this product i have developed puffy bags under my eyes and its amazing the only thing is the make up i used isn't suitable i only wear make up when o go out which isn't very often im nearly 52 any help please xxxx… Read Full Review

By Flawlesseyes

Written on: 24/11/2014

Try and ensure you use non oil based make up, as any oil based products will cause ROX to crystallise and create white residue around the eyes. We have found some of the Benefit make up range to work well alongside ROX Flawless Eyes, so look to try this in the future.
Hope this helps!

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★★★☆☆

“small amount in bottle not good value”

Written on: 17/11/2014

I bought 2 bottles of ROX , I had trouble getting it out of the bottle after using twice so I expected a bit more for the price, the size of the bottle is misleading there is not much in there before scraping the sides, it does improve under eye area but it does have a dry look and in good light this shows. After not using for months I tried again but the bottle was completely dried out, the other bottle is still sealed and usable I hope. Should be more in the bottle for the price… Read Full Review

By Flawlesseyes

Written on: 24/11/2014

Sorry to hear you have had issues with your bottle drying up. We have recently changed our bottling, so if you wish to get a replacement bottle sorted, please contact us via Facebook or via the website and we can arrange something.
When using ROX Flawless Eyes, less is always more in regards application!

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