written by hilarybullas on 19/01/2015
I sent for this product well before Christmas .I bought it to try out, and purchased one bottle of the flawless eyes .I was asked if I wanted any of Rox other products ,and I said no .The product was on offer at a reduced price .Today 19.01 2015 the money was taken out of my account.However £99 has been taken out .This is wrong and I want refunding .I feel the product was not satifactory and I was charged at least double the price.I hope ROX deal with my compaint swiftly as I feel as if I have been cheated .
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Flawlesseyes's Response to hilarybullas's Review
Written on: 20/01/2015
HI,
If you can contact us either directly via the Website or through Facebook we can look to resolve these issues for you ASAP.
Thanks,
Jon from ROX
Topat's reply to Flawlesseyes's Comment
Written on: 06/02/2015
Hi
I have just placed an order Reference: RFE11669604 your uk site. Yet the advert says no additional P&P when you go to order. But then when you read the T&C it states that P&P is £5.95 for uk orders and orders outside UK are £6.95.