PharmacyAtHand.co.uk Reviews - www.pharmacyathand.co.uk

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★★★☆☆
2.6 / 5
7
29% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★☆☆☆

“Gone downhill recently”

Written on: 23/01/2016 by KashDaugherty459 (1 review written)

Ordered on Jan 9th, no sign a week later so rang them and they'd obviously forgotten my order. Promised to deliver the following day (Sat) but never arrived. Still no delivery on Monday and finally arrived on Tues! They blamed the courier but the courier didn't even receive my package until the Monday themselves. Service used to be great but this has happened a few times now and its most disappointing as I used to use them regularly and they were fab… Read Full Review

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Rattygirl's Comment

Written on: 21/03/2016

The exact same thing happens to my orders! I have to call them to remind them to send my items. They blame the couriers even though the courier never receive my item on the day that PAH state. I use them regularly because they are great value but rubbish customer service and lying are not acceptable!

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★☆☆☆☆

“No product - No Money!”

Written on: 18/01/2016 by Allenyb355 (1 review written)

I bought a range of products from this company. They sent them to the wrong address and it has now been over 2 months and I still dont have my refund of £6,000!!!! After numerous promises to refund me the money it has still not come to fruition and the person dealing with it wont even respond to any of my calls/emails or messages. Be warned!… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 20/12/2015 by Sofial375 (1 review written)

Put an order 3 weeks ago, 10 days later items haven't arrived. Called left a message and no call back. Called again and was told the item name was changed and whether I will accept it, I said yes and told will be with me in 2 days. A week later still not received the items. Called 4 times and left messages and no call back. Very unprofessional. No customer care. Just emailed to cancel the order… Read Full Review

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★★★★★

“Well organised pharmacy with good follow up”

Written on: 02/07/2015

We ordered a couple of items that were advertised on the website but when they arrived they were incorrect. The pharmacy responded immediately and arranged for the correct items to be sent to us straight away by next day delivery. Communication by phone and email was excellent. They inspired confidence and we would use them again… Read Full Review

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★☆☆☆☆

“Unreliable ”

Written on: 22/06/2014 by kbThurston48 (1 review written)

Very unhappy - they are still advertising a product they cannot supply and I have had to raise a Paypal claim to get the refund they promised. I will never use them again… Read Full Review

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★★★★☆

“Pharmacy At Hand provides best quality for money”

Written on: 18/04/2013

as far as online pharmacy is concerned, i really don't like to go for such option, but giving it a try i searched 'online pharmacy in UK' on Google and founded this website according to my expectations. The website content was average, but the thing i most liked about this website or online pharmacy is that it provided even minute details about the products. I randomly purchase cosmetics and beauty products from them. They are really good at providing services. I would really recommend this… Read Full Review

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★★★★☆

“Online Pharmacy No Prescription www.pharmacyathand.co.uk”

Written on: 06/09/2011 by pharmacyathand (1 review written)

i have been in Glasgow for more than a year. I usually work long hours and do't have the time to go and see a doctor whenever i need some medicine or some cosmetics. I searched on google for online pharmacy and i happened to visit www.pharmacyathand.co.uk it is a fabulous online pharmacy. each and every product is well defined and rates are too very reasonable. i call them and asked to deliver a bunch of medicines to my apartment. within 30 minuts i had all the guy ringing at my door. after… Read Full Review

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