written by on 19/02/2013
I ordered goods on 4/12/12 to the value of £40. I received an email the following day advising that I must pay an additional £7 due to the weight of the parcel. Interestingly, I placed exactly the same order about 6 months ago and didn't have to pay an additional £7 on that occasion.
I sent the company an email advising that I paid the extra charge to cover postage on 11/12/12.
Since then I have had no response to several emails. The telephone number is unobtainable and now the website has been taken down.
It appears asthough the company has ceased trading as of 7/12/12.
If they have ceased trading, I'm afraid you will need to contact your credit card companies to seek a refund....
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