Nature's Vale Reviews - www.naturesvale.co.uk

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★☆☆☆☆
1.3 / 5
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Latest Reviews

★☆☆☆☆

“No product, no reply!!”

Written on: 07/10/2014 by Sticky01 (1 review written)

Another bad review, sent an order in August 2014, price seemed to good to be true. 3 weeks later no goods and no contact from Natures Vale! Tried to send them a message via their web site, still no reply. Contacted manufacturer they informed me that the item I had been trying to purchase is not available in the UK. Raised dispute with Paypal and they reimbursed me. Well done Paypal… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 02/10/2014 by 319Andrews (1 review written)

I will be contacting Trading Standards as a matter of URGENCY. They do not reply, answer the phone or have a legitimate website. DO NOT PUT AN ORDER IN WITH THIS COMPANY as they are NOT trustworthy. I have had no products delivered and they have NOT returned my money. I will NOT let this go even if I have to travel to Leeds to knock on the Flat door… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 01/10/2014 by 218Hopkins (1 review written)

I think this company are operating under false pretences, at the least. They took my order, I receieved nothing and heard nothing. Then I tried to track it and just got an automated reply saying they were having trouble with their site. The only good news is I don't think they have taken our money, But that is still tbc… Read Full Review

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★☆☆☆☆

“No product, no reply to email”

Written on: 01/10/2014 by 64Klein (1 review written)

I ordered some drain cleaner weeks and weeks ago. Nothing turned up so i sent them an email. No reply. Sent another. Not sure what to do next… Read Full Review

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Zenergy's Comment

Written on: 01/10/2014

hi,hopefully you can claim vai card or paypal. they have been reported to the police and looks like there website has been taken down.

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★☆☆☆☆

“Avoid at ALL costs”

Written on: 29/09/2014 by baowl (1 review written)

What a terrible terrible company. I have always ordered from online and rarely had any issues. 5 Weeks has gone by now without any word from the seller or product. I have emailed 7 times with no response. Please make sure you completely avoid this company they are thiefs and criminals clearly. I have contacted paypal and hope to get a refund… Read Full Review

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★☆☆☆☆

“i got drawn in by the cheap prices, a month later no...”

Written on: 28/09/2014 by zenergy (1 review written)

i got drawn in by the cheap prices, a month later no delivery,no comunication. have opened case with paypal. i believe this company is taking as much money as they can before they get officially found out ! no stars would be more appropriate… Read Full Review

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★☆☆☆☆

“Never receive item!!!”

Written on: 28/09/2014 by SidneyGriffin-Alt (1 review written)

I have ordered a couple of items a month ago and never receive them. They did not response email as well. AVOID this company! … Read Full Review

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★☆☆☆☆

“I believe that this company have stolen my money.”

Written on: 28/09/2014 by Abrahamz77 (1 review written)

If you pay for a product and never receive it and receive no correspondence or response to requests for information or refund then I believe that this falls into the category of this company intentionally intending to permanently deprive me of my money. Anyone else have a better definition?… Read Full Review

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★☆☆☆☆

“Total Rip Off”

Written on: 24/09/2014 by LuckyTom (1 review written)

Ordered items a month ago and still hva enot received them. Absolutely no response from the company. DO NOT USE THIS COMPANY… Read Full Review

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★☆☆☆☆

“I still haven't received an item i ordered last month,...”

Written on: 20/09/2014 by MaddoxPowers72 (1 review written)

I still haven't received an item i ordered last month, terrible company… Read Full Review

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★☆☆☆☆

“Dont buy from this company..”

Written on: 20/09/2014 by Perry1968 (1 review written)

As the other negative reviews, I ordered a product but after three weeks of waiting I've received nothing, I've made numerous phone calls and sent several emails, but you don't get answers from either, I'm guessing I've been ripped off, very frustrating… Read Full Review

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★☆☆☆☆

“So, i have had the same experience as many here. No...”

Written on: 18/09/2014 by capoeira (1 review written)

So, i have had the same experience as many here. No product, generic emails, customer service line does not answer and no refund. What i have done and you too can do, is report them: Here are the companies house details. They go under Avolan Products,  So, if you check companies house their number is: 08574311 Please help expose them and stop what is basically robbery of decent people… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 18/09/2014 by ElianStrong426 (1 review written)

brought item, not recieved it after 2 weeks emailed them recieved no reply, rung them and just rings and goes dead, AVOID AT ALL RISK… Read Full Review

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★☆☆☆☆

“HORRIBLE AWFUL STAY AWAY”

Written on: 17/09/2014 by 100Boyd (1 review written)

I placed an order and paid through PayPal (thank goodness). I got an order confirmation and this is all I got. I e-mailed them many times but got no reply. I opened a case on PayPal who acted immediately and I got refunded. These people should be reported to the Police and this is what I intend to do. STAY AWAY PROTECT YOURSELVES … Read Full Review

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Capoeira's Comment

Written on: 18/09/2014

the same happened to me they are bad...their customer care line never answers. Im going to report them.

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★☆☆☆☆

“No delivery or reply to Email”

Written on: 16/09/2014 by ctElliott468 (1 review written)

Terrible service, I had an auto email stating order had been completed. I assume this means dispatched but who knows. I awaited delivery within the 4 day postage paid for but nothing arrived. I sent and email but receieved no response. I entered a paypal dispute hopefully will get my money back. Avoid at all costs… Read Full Review

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★☆☆☆☆

“I'm pretty sure this is one of those pop-up websites...”

Written on: 12/09/2014 by Lubnasir (1 review written)

I'm pretty sure this is one of those pop-up websites that takes your money, doesn't deliver goods as described and disappears. The telephone number is obviously shared by many companies as it isn't personalised. Ordered 30th August. No goods, no response to e-mails, nobody answering their phone which rings and rings then gets cut-off. About to contact my credit card company to arrange a refund :-(… Read Full Review

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★☆☆☆☆

“Cannot ring them .. No reply to email.!!”

Written on: 11/09/2014 by Jade402 (1 review written)

Ordered two items from this company on 30th August. They took their payment at that point. After 5 days I rang to say the items had not arrived. Spoke to a girl who sounded like she couldn't care less. One item was out of stock so I asked why they hadn't the courtesy to email me. I was promised that item would be back in stock by 10th and they would then send both items to me 1st class to be received by me on 11th. It is now the 11th and with no sign of goods I rang to see if they had… Read Full Review

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Georgie906's Comment

Written on: 15/09/2014

Follow up to my review above.

After still no contact from them despite a further email requesting a refund I progressed my complaint via Paypal. After reviewing my claim they have obtained a refund for me.

Please note that this company is still not taking calls and in view of this I would suggest that they may be in trouble and not to deal with them.

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★☆☆☆☆

“Awful - Don't waste your time ”

Written on: 11/09/2014 by Carmen268 (1 review written)

Placed order, paid, got confirmation email. Great! But that was the last I heard from them. No dispatch email, no email to say there was a problem. Nothing. Waited and waited. After nearly 2 weeks of silence I phoned their 08 number - doesn't give a company name, just say's thanks for calling. Not professional at all. Spoke to a chap who said he would look into my order and email me within 20 minutes with an update... Seemed nice but no email arrived. Been trying to call them again but the… Read Full Review

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★☆☆☆☆

“BEWARE!!”

Written on: 08/09/2014 by 459McCormack (1 review written)

Placed an order but never received it, called and emailed the several times, no reply. Had to open a 'dispute resolution' with Paypal - AVOID THEM!… Read Full Review

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★☆☆☆☆

“BEWARE!!”

Written on: 08/09/2014 by 459McCormack (1 review written)

Placed an order but never received it, called and emailed the several times, no reply. Had to open a 'dispute resolution' with Paypal - AVOID THEM!… Read Full Review

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