Still waiting a refund a month after I was promised

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Tammy414's review of Lookfantastic.com www.Lookfantastic.com

★☆☆☆☆

“Still waiting a refund a month after I was promised”

Written on: 04/03/2014 by Tammy414 (2 reviews written)

I paid a £5.00 charge for a next day nominated time delivery.
The order was indeed delivered the next day but to another street at the other end of town and I have never been told to this day where my delivery was sent to.
Despite 5 emails from the customer service department promising me a refund within 4-5 working days, I am still waiting over a month later.

Never be tempted by the low delivery charges, as they are so cheap because they don't actually deliver any goods.
Be warned!

  • Reasonable

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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