Written on: 08/07/2013
I also received an email saying if I ordered £25 or more on hair products I would receive a free Macadamia no tangle brush worth £9.95 and no need to worry it would be added automatically to my shopping bag. As I needed new shampoo I ordered but surprise surprise the brush wasn't added to my shopping bag. I rang them and they assured me this would be sorted out and to email them a copy of their original email to me. This I duly did. No brush came in the post! I rang them again and was assured by the girl that she would sort it out and ring me back that day. Guess what? No phone call, still no brush! I emailed them again forwarding a copy of their email to me and to date I still haven't had a response or a phone call and certainly no brush! This is downright dishonest practice and for that reason I wouldn't recommend them and would warn anyone to beware of their false emails and advertising! Really disappointing! The shampoo etc came which is fair enough but not the free brush.
As rated by our community of reviewers
" ORDER DAMAGED - NO REPLY TO EMAILS " Read More
" Bad News " Read More
" Beware " Read More
" Fake! Ended up with awful allergy! " Read More
" Awful Customer Service " Read More