False advertising

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Guest's review of Lookfantastic.com www.Lookfantastic.com

★★☆☆☆

“False advertising”

Written on: 01/06/2013

I ordered products worth over £70 and they had an offer saying that I would receive a free Macadamia travel kit with my purchase. Also, there was a code to enter for a free next day delivery (which took 5 days). Instead they sent this roller kit with cheap eyelashes, the quality is awful, it is only going to the bin. So i contacted the customer service and they said you were meant to use some other code (which was never advertised) and you can only use one at a time!! How outrageous is that, they trick you into spending more and then lie to you! I am not even talking about delivery company..

  • £75

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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