Frustrating - never again

Click here if this is your business
1.5 / 5
13% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

millavinilla's review of


“Frustrating - never again”

Written on: 29/04/2013 by millavinilla (1 review written)

I have probably purchased about 6-8 products from this site in the past. All orders were delivered fine. However I placed an order near the end of February which has still not been received. I would possibly be understanding if they were able to give a reason for this, such as the item being out of stock. However, every time I query it with them they simply say they will check with their warehouse and get back to me. They never return back to me. I asked for a refund two weeks ago, which they agreed to get their IT department to do. Have I received the refund? NO. I will not think of buying from them again. Customer Service is frustrating to say the least. I will gladly pay more at a website that is more reputable.

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review