Written on: 17/04/2013
They don't honour the promotions they feature on the site.
The site offered 15% off when you buy two identical Redken items. When I ordered two the checkout total didn't reflect this.
I complained and they tried to say that the discount was already in the price on the site, which makes no sense.
When I explained their behaviour was in contravention of UK Trading Standards and therefore illegal, they didn't reply but took the offer down.
They now are saying 'Spring Sale 25% off', but the price is the same as before - again a breach of Trading Standards as they haven't sold at the higher price.
Don't go near them.
As rated by our community of reviewers
" Great company, slightly let down by choice of courier... " Read More
" This achieved results better than I thought it would " Read More
Written by chris.b4
" Brilliant Service! " Read More
Written by emmaparry
" Absolute disgrace - had to fight for refund on faulty goods. " Read More
" VERY UNRELIABLE INFORMATION " Read More