Written on: 17/04/2013
They don't honour the promotions they feature on the site.
The site offered 15% off when you buy two identical Redken items. When I ordered two the checkout total didn't reflect this.
I complained and they tried to say that the discount was already in the price on the site, which makes no sense.
When I explained their behaviour was in contravention of UK Trading Standards and therefore illegal, they didn't reply but took the offer down.
They now are saying 'Spring Sale 25% off', but the price is the same as before - again a breach of Trading Standards as they haven't sold at the higher price.
Don't go near them.
As rated by real users
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Written by alisonh101