DElLIVERY SHOCKING&CUSTOMER SERVICE POOR

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★★★☆☆
2.7
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McCluregz1991's review of Fragrance Direct www.fragrancedirect.co.uk

“DElLIVERY SHOCKING&CUSTOMER SERVICE POOR”

★☆☆☆☆

written by McCluregz1991 on 21/07/2016

I payed for next day delivery and they used many of excuses why it hasn't been delivered, tried telling me that it was a bank hoilday that's why, when it clearly wasn't. the gentleman I spoken to on the phone said I was lying and he wouldn't say that, the staff are not helpful with the stressful times this website gives you, I would not recommend you to anyone, customer service POOR, delivery POOR& they go around the houses with everything to get you off the phone quick.

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  • Customer Service

  • Quality of website

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