Discount Medical Supplies Reviews - www.discountmedicalsupplies.com

★★★★★
4.6 / 5
95% of users recommend this
  • Customer Service

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Discount Medical Supplies - www.discountmedicalsupplies.com

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Latest Reviews

★★★★★

“Great”

Written on: 18/09/2014 by Oliveryi87 (1 review written)

Great price. Arrived on time.Quality product. Easy to deal with. I used to buy from EMPI. They always blame the customer as if they don't realize most people who use electrodes are in pain so sometimes don't quite remember and so EMPI takes advantage of that… Read Full Review

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★★★★☆

“Very good pricing,prompt shiping and responsive...”

Written on: 15/09/2014 by 216Boyd (1 review written)

I have placed 2-3 oredrs with Discount Med. suppliesand I am a very satisfied and happy cusomter to date based on them adddressing a defective product I had purchased thru them andt they contacted and will be sending on a replacement ASAP. Better pricing then many other competitor websites… Read Full Review

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★★★★★

“Great service”

Written on: 14/09/2014 by bdPage313 (1 review written)

I am glad I found your site. You had what I wanted and it was shipped right out to me. Your prices are very reasonable. I will be ordering from you again… Read Full Review

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★★★★☆

“I'm happy after some confusion clarified”

Written on: 09/09/2014 by pirate43 (1 review written)

We ordered some supplies for mother-in-law with dementia. Unfortunately the description for one the underpants stated sizes as SMALL when it actually was a SMALL/YOUTH. This size was way too small for mother-in-law. A call to DMS was answered promptly and customer service rep was anxious to make things right. We agreed that remaining unopened packages (5 of 6) would be picked up and 6 replacement ADULT SMALL underwear packages would be sent. As I was about to ask what I needed to… Read Full Review

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★★★★★

“Thoroughly satisfactory service”

Written on: 07/09/2014 by ZJakub (1 review written)

I ordered some medical equipment, including a CPR mask and a first aid kit, for the home. Everything was as described, and got here sooner than I expected. The items were not anything expensive, but were all of excellent quality. The first time I ordered I made a small data entry mistake; when I contacted customer service they were very helpful in making the order exactly right. One item has taken longer to ship, but I think my experience on the whole warrants a perfect rating… Read Full Review

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★★★★★

“Cryoderm cream ointment”

Written on: 26/08/2014

I have tried a lot medication for my sciatica. They all tell what they will do and I get excited and then find out they do not work for me. This ointment was everything it said. I had nerve spasm that seemed to disappear rapidly.I even told my sister about the ointment. My sister is now ordering the oinment. All I can say is thank you.I will anyone looking for an excellent pain reliever about this item… Read Full Review

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★★★★★

“Prompt delivery and excellent prices!”

Written on: 17/08/2014 by 292Owen (1 review written)

The products I ordered work great! After order was submitted I received delivery promptly! The prices on the products are reasonable! I look forward to ordering from here in the future! What a great find! I recommend this website to everyone!!… Read Full Review

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★★★★★

“Very happy customer”

Written on: 13/08/2014 by lfStack223 (1 review written)

Hesitated ordering tens unit electrodes online when I saw the price so low..($1.95 compared to the $10. hospital quoted me), but was very impressed and pleased w/ purchase. Quality supplies at great price and fast shipping… Read Full Review

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★★★★☆

“Product ordered was on back order, made another...”

Written on: 03/08/2014 by Alaniy1987 (1 review written)

Product ordered was on back order, made another selection of the same after a week, that order I did receive within three days… Read Full Review

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★★★★★

“Total Satisfactory Experience”

Written on: 02/08/2014 by jaripako39 (1 review written)

I have just recently ordered supplies on three (3) separate occasions from your company within the last 2 months. The products ordered were exactly as advertised. The prices were the lowest via shopping comparison. The ordering experience was the easiest I have ever used. The shipping was extremely fast and secure. I am and will be a continued customer. I will recommend your company at every opportunity. Respectfully Submitted, James R. Kowich jrkowich@hotmail.com… Read Full Review

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★★★★☆

“Good service here”

Written on: 30/07/2014 by Lake302 (1 review written)

I'm not evaluating the salve I bought (expensive) because I'm still trying it. Just the service. Service was good. Delivery was fast! And, seems like a conscientious company. So...I plan to stay in touch with them… Read Full Review

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★★★★★

“Reliable and Fast service”

Written on: 29/07/2014 by 397Ballard (1 review written)

I am very satisfied with working with Discount Medical Supplies. They always have what we need for our patients and the ordering process online is simple and fast. I've placed dozens of orders and haven't had any issues… Read Full Review

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★★★★★

“Best prices Ive ever seen”

Written on: 26/07/2014 by kaseyd40 (1 review written)

The advisor in Newburgh In. Fantastic prices on Tens units for pain. Top of the line profuct, great price, and very quick shipping. Ive used them twice and will keep going back. Keep up the great work… Read Full Review

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★★★★★

“great service!”

Written on: 25/07/2014 by AlbertoReese156 (1 review written)

Very pleased with prompt shipping. Quality of service excellent. Received exactly what I ordered. Only complaint shipping charge expensive, was as much as what I ordered and item only weighed 4 ounces… Read Full Review

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★★★★★

“Top Quality Products And Excellent Service”

Written on: 19/07/2014 by bill023cooking (1 review written)

The web site was outstanding and the customer service help was beyond my expectations. Once I obtained the information concerning the item I needed, the ordering and checkout process was quick and easy to complete my order. My items arrived very quickly and packaging was fantastic. I will definitely order again should the need arise for any of the items they carry… Read Full Review

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★★★★★

“Excellent Service”

Written on: 19/07/2014 by Tristen306 (1 review written)

The whole transaction is great n easy, but the equipment arrived in 4 days, although it should be 2 days. All the units came in and all are great conditions. Very helpful in the management of my pain and of my family, all of them loves what they all got… Read Full Review

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★★★★★

“talking scales”

Written on: 30/06/2014 by 223Franklin (1 review written)

This item worked well for a patient who was hard of hearing and couldn't see the scales. She really liked it. Delivery took awhile, longer than I expected, since we are in the4 same state. Will order again… Read Full Review

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★☆☆☆☆

“Not very helpful”

Written on: 24/06/2014 by kpBentley450 (1 review written)

Husband had bad accident so I needed 2 items, tried to order on line but wouldn't allow me to so I phoned it in. 1) problem, never was told that the items I ordered could not be returned, one of them did not work for me, never used it tried to return but was informed I couldn't even though I never used it. Was told they needed to speak with the rep and would call me back, that was 4 days ago. 2) problem, states free shipping over $100. Spent more than that and was told sorry weighs too much you… Read Full Review

Dismedsupp's Comment

Written on: 11/08/2014


Please accept our sincere apologies for the inconvenience you may have experienced in respect to your order with us.
At Discount Medical supplies , we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Upon thorough review of the situation, we narrowed the cause to the item you purchased is label as a non returnable item. Unfortunately in our Returns Policy it stated and listed several items that the Manufacturer will not receive back even if they are unused.

If you have further questions please do not hesitate to contact us back.


Best regards,
discountmedicalsupplies.com

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★★★★☆

“First time customer”

Written on: 24/06/2014 by vanettarobinson (1 review written)

I enjoy my first time ordering. Representative very professional, and helpful. My order was not in stock, representative inform me in a timely manner. I enjoy the experience, will share this company with friends. Thanks for everything. I am very satified will order again. First time customer … Read Full Review

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★☆☆☆☆

“unneeded/wanted stress ”

Written on: 23/06/2014 by AreliO'Neil263 (1 review written)

I ordered 125 roll's of gauze bandages for my Girl Scout Day Camp for the girls to make First Aid kits. Two weeks before needing them. I got an email the Wednesday they should have been at my home saying sorry they are on backorder. I called and talked with one of the sales rep and he said sorry but we can order you something else, so we looked into that and they were twice as much for the same amount due to a they were made with a different company. We were on a very limited budget and could… Read Full Review

Dismedsupp's Comment

Written on: 11/08/2014

I do apologize for your inconvenience with Discountmedicalsupplies.com
It is very important for you and all of our clients to remember Our manufacturers will drop ship your order. As our manufacturers have different warehouses around the Unites States they will ship from the warehouse where the item is in stock.
When a product is back order we inform the client as soon as the Manufacturer provides us the confirmation, we email the client the same day. We would have offered a replacement similar to the item you needed.

Unfortunately you left your Invoice number unspecified. When a product is back order we inform the client as soon as the Manufacturer provides us the confirmation, we email the client the same day of the order was placed if not the following business day to the email address they registered. Many times if you do not input a valid email address or valid telephone number we can not get a hold of the customer as fast as we wish due to the lack of information register.

If you have further questions please do not hesitate to contact us via email or phone

Discount Medical supplies team”

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