Dental Departures - www.dentaldepartures.com Reviews

★★★★☆
4.2 / 5
86.0% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★★★☆☆

“approximate cost of bridge on #13 is vague?”

Written on: 15/06/2013 by singali (1 review written)

Thanks for the message! Your treatment needs are not clear: your inquiry is pretty vague. Can you kindly clarify for us so we can provide you quotes? my Message: #17(cavity under crown= extract0,implant #18-bridge-crown#20; Sinus lift ,implant#3-bridge,crown#5; #13 is ready for bridge or implant? #24 needs gum surgery/graft to save. Price estimate and timetable? I'm in el cerrito. via Dios,chas (read more)

Dental_Departures_Customer_Care's Response to singali's Review

Written on: 17/06/2013

Hi Singali:

We apologize that Dental Departures did not provide extra ordinary customer care for you.

This is not the way Dental Departures customer care agents should be answering your question. Your feed-back has been delivered to the customer care agent and they will receive renewed training to improve their level of customer service.

We would like to offer you 10% off your next visit to a global dentist booked with Dental Departures. Please contact care@dentaldepartures.com to book your appointment.

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★★★★★

“Dental Appt with Sea Smile Dental Clinic”

Written on: 10/06/2013 by DeniseT28 (1 review written)

My husband & I have recently returned from Phuket after both of us having treatment at Sea Smile Dental Clinic. Dental Departures arranged everything for us and we were very impressed with their service. Communication was prompt and we were kept informed at all steps of the booking procedure where everything was explained to us. Thank you Dental Departures, you made the whole process very simple. (read more)

Dental_Departures_Customer_Care's Response to DeniseT28's Review

Written on: 11/06/2013

Hi DeniseT28:

You are welcome! Thank you for the 5 star review of Dental Departures.

We strive to deliver extra ordinary customer service so that booking an appointment with a global dentist is safe & easy. We are so happy that Dental Departures exceeded your expectations with communication & response times.

We look forward to you booking your follow-up appointment at Sea Smile Dental Clinic with Dental Departures :)

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★★★★★

“Recommend highly ”

Written on: 10/06/2013

I founder the service at DENTAL DEPARTURES , excellent & I would not hesitate to highly recommend this company to family friends & colleagues. They were helpfully informative & enjoyable to communicate with making my decision on a reputable dentist an easy one . High standard of customer service Thankyou (read more)

Dental_Departures_Customer_Care's Comment

Written on: 10/06/2013

Thank you for the five star review of Dental Departures!

Dental Departures strives to deliver extra ordinary customer service...we're glad you noticed :)

We look forward to you, your friends and your family scheduling your next visit to a global dentist with Dental Departures.

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★★★★★

“I can smile again!”

Written on: 08/06/2013 by dh1234 (1 review written)

Amazing services. Incredibly helpful and and informative. Dental Norzagaray is the place to go. (read more)

Dental_Departures_Customer_Care's Response to dh1234's Review

Written on: 10/06/2013

Thank you for the 5 star review of Dental Departures!

We are happy to hear that you can smile again courtesy of Dental Norzagaray. Congratulations on getting the smile you deserve :)

We look forward to you booking your next visit to the dentist with Dental Departures.

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★★★★★

“Job well done.”

Written on: 06/06/2013

I contacted Dental Departures for information on implants and dental treatment in Thailand. The information help me to select a clinic and have my dental work done in a professional manner. I am very happy with the service provided. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 08/06/2013

Thank you for the 5 star review of Dental Departures!

We are happy that we could help you book an appointment with a Thai dentist for your dental implants. We see that you only gave us a 4 star review of our web site: how can we improve?

We look forward to you booking your next Thailand dental appointment with Dental Departures :)

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★★★★★

“Extremely great value from very caring professionals”

Written on: 06/06/2013

The service from the team was very caring and calm which helped put both me and my husband at ease not liking dental visits. The hygiene stand was very high as was the efficiency and courtesy from everyone. Everything was explained fully by the consultants with the options given for various treatments. There is nothing that I did not like about the whole experience. I would definately recommend The Bangkok International Dental Clinic to anyone. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 08/06/2013

Thank you for the 5 star review of Dental Departures.

Dental Departures strives to be caring & calm so that your visit to a global dentist is safe and easy!

We look forward to have you book you follow-up visit to BIDC with Dental Departures :)

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★★★★☆

“Brilliant Service”

Written on: 03/06/2013

I contacted Dental Departures when I was looking for a dentist a few months ago and the service was great. The staff were very prompt and efficient. Some of my intital questions were not answered but it could have also been the way I wrote the emails. They followed up the dentist for me and ensured I had the information required. I would recommend this company to others and have already. Thank you again for your assistance. I am happy with my teeth :) (read more)

Dental_Departures_Customer_Care's Comment

Written on: 04/06/2013

Thank you for the 4 star review of Dental Departures!

Dental Departures is always working to surprise our customers with extra ordinary customer service. We are sorry to hear that you initial questions were not answered the first time.

Thank you for recommending Dental Departures to your friends & family! We have a new promotion for your friends & family called our 50|50 referral program. Your friends & family get $50 off their dental care and you get $50 for referring them. Here is the promo code for your friends & family to use: CUREBITREFERRAL50OFF

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★★★★★

“they delivered what was promised”

Written on: 02/06/2013 by kajay910

Dental departures answered all my questions in a very short time frame and helped me feel comfortable in choosing a doctor in a another country. I just got back and it was a great experience. Thanks (read more)

Dental_Departures_Customer_Care's Response to kajay910's Review

Written on: 04/06/2013

Thank you for the 5 star rating of Dental Departures.

We take pride in delivering extra ordinary customer service...we're happy you noticed! We are so happy that we could book your global dental appointment and you had a wonderful experience.

We look forward to you coming back to Dental Departures to book your next visit to a global dentist :)

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★★★★★

“is very good”

Written on: 02/06/2013

DR. monica has been my dentist for over 6 years. I am very pleased with all dental work she has done for me through out the years. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 04/06/2013

Thank you for your five star review of Dental Departures!

Dental Departures was happy to book your appointment!

We look forward to you booking your next appointment on Dental Departures :)

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★★★★★

“A needed service perfomred with professionaism”

Written on: 27/05/2013 by TWATT

I was pleased with the professionalism and their answering questions that I posed. Certainly, it is highly desirable to deal with someone who is vetting dentists in order to protect the unwary and in this, they did an excellent job, (read more)

Dental_Departures_Customer_Care's Response to TWATT's Review

Written on: 28/05/2013

Thank you for your 5 star review of Dental Departures!

Dental Departures prides itself on pre-screening the dentists in our partner network to ensure you have a quality dental experience.

We look forward to schedule your next visit to a global dentist!

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★★★★★

“I can't say enough about my dental work. It has by far...”

Written on: 27/05/2013 by ZoeMack

I can't say enough about my dental work. It has by far been the best I have ever had in my entire life.dr Joy from Promjai is the best dentist I have ever met. It was all done so professionaly,hygenicly & always filled me in on what was happening. The dental staff are awesome also. I will be back every year,I will never go anywhere else. (read more)

Dental_Departures_Customer_Care's Response to ZoeMack's Review

Written on: 28/05/2013

Thank you for your 5 star review of Dental Departures!

Promjia Dental Clinic in Bangkok, Thailand is one of our top dental clinics. We are so happy that you had the best dental experience of your life and Dental Departures was able to schedule your appointment for it!

We look forward to you coming back next year to Dental Departures to schedule your dental appointment with Promjai :)

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★★★☆☆

“should check info on the sites.”

Written on: 27/05/2013

Dental departures service was ok, but the info on the dental offices and the prices are not correct. The office I went to stated all the dentists spoke English. The dentist I got did not speak or understand English. The prices quoted on the site did not match the prices I was give for the dental work needed. The prices were the same as I could get in So. Calif. Your services were fine for locating De (read more)

Dental_Departures_Customer_Care's Comment

Written on: 28/05/2013

Sorry to year that you found the information on one of Mexico dental clinics incorrect.

Dental Departures conducts an audit every 4 months to ensure that we have the most up-to-date information on our global dental clinics (prices, hours, dental treatments).

Can you please e-mail us with the specific dental clinic you found incorrect prices. We will fix the incorrect information within 48 hours.

Dental Departures would like to compensate your for your problems with a 10% discount on your next dental appointment scheduled through Dental Departures. Please contact us for the promotion code.

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★★★★★

“great help finding us a dentist”

Written on: 27/05/2013

this company was so very helpful in referriing us to a dentist in Algodones Mexico. We are so pleased with Simply Dental. They were so professional, quick, clean and friendly. We stayed in Yuma and walked across the border with ease !! Thank you (read more)

Dental_Departures_Customer_Care's Comment

Written on: 28/05/2013

Thank you for your five star review of Dental Departures!

We are so happy that we were able to find & book your appointment with Simply Dental in Los Algodones, Mexico. Dental Departures is your advocate to make it safe & easy to book an appointment with a global dentist.

We look forward to you returning to Dental Departures to book your next dental appointment :)

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★★★★★

“A great experience”

Written on: 27/05/2013

The dentist at Sani Platinum were so caring and very gentle. I had 7 crowns done in one day and two days later a dental implant. All without pain. My smile looks great and Dr Alejandro and Dr Emmanual are great at what they do. I have already recommmend them to a friend and she is going there soon. The office is very clean and comfortable and the reseptionist are very friendly and helped with communication with the doctors. I will be back as there is nothing I didn't like about this... (read more)

Dental_Departures_Customer_Care's Comment

Written on: 28/05/2013

Thank you for your 5 star review of Dental Departures!

We're happy to hear that you had a caring & gentle experience with your 7 crowns at Sani Dental-Platinum. Dental Departures was happy to help make it safe & easy to schedule your dental appointment with Sani Dental-Platinum.

When you & your friends make your next visit to the dentist check out Dental Departure's promotions page: you get $100 off your next visit plus a refer a friend discount!

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★★★★☆

“Satisfied”

Written on: 26/05/2013 by Magicjack09

With work going on next door, the reception area was not very relaxing or inviting but the staff were extremely efficient. I was slightly disappointed that advice on future treatments was not forthcoming. I was extremely satisfied with the work that was done however, and the dentist appeared to be extremely competent (although the needles hurt quite a lot). (read more)

Dental_Departures_Customer_Care's Response to Magicjack09's Review

Written on: 28/05/2013

Thank you for your 4 star review of Dental Departures!

Needles...ouch! Needles are never fun :( Dental Departures is happy to have scheduled your appointment to get your new smile.

Please e-mail care@dentaldepartures.com with your concerns over the reception area...we will be sure to pass along this feed-back to the dental clinic.

We look forward to you scheduling your next visit to a global dentist with Dental Departures :)

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★★★★★

“Excellent Gentle Dental Care”

Written on: 26/05/2013

Shuttle to and from border saved time. Had one tooth extracted and one permanent bridge created. Different options described up front. Very gentle care. Entire staff very supportive. Will definitely make another visit. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 28/05/2013

Thank you for your 5 star review of Dental Departures!

We are happy to have found you a shuttle to/from the US/Mexico border to save you time...in addition to scheduling your dental appointment. Dental Departures is your advocate not for just booking an appointment but arranging ground transportation, insurance and hotel stays.

We look forward to you booking your next visit to the dentist with Dental Departures :)

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★★★★★

“Happy customer!”

Written on: 25/05/2013 by shardel (1 review written)

Hi my name is Bob, My wife and I recently went to Smile Tijuana dentistry office of Criss Melendrez and Gonzalez. I needed some work done that in the U.S. would have cost me at least $7000.00, we only paid a fraction of that cost. We were treated so nice by our dentist and her assistant it was unbelievable, they actually closed the office so they could work on me exclusively and get all the work I needed done. They were very sweet and treated us so nicely, answering all our questions and... (read more)

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★★★★★

“Dental Departures”

Written on: 25/05/2013

I like the chat box. It allows me to get immediate feedback. I don't know how to access this box again though, that would be helpful. Your agent Virginia was very helpful. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 25/05/2013

Thank you for the 5 star review of Dental Departures!

Dental Departures launched LiveChat 3 months ago and we are happy to provide you direct and immediate feed-back to your questions. To access Livechat again please visit our web site and then click on the box in the lower-right-hand-corner labeled 'Chat Now'.

We look forward to you scheduling your next visit to a global dentist with Dental Departures!

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★★★★★

“Just do it”

Written on: 24/05/2013 by arizona1

I found Dental Departures an imformative site and easy to read. Wherever in the world you choose, all the info is there. from the dental proceedures, prices, dentist personal previews. Fantastic! I chose Sea Smile in Phuket and I'll be going back in the near future.Thanking you John (read more)

Dental_Departures_Customer_Care's Response to arizona1's Review

Written on: 25/05/2013

Hi

Thank you for the 5 star review of Dental Departures!

We are happy to have scheduled your appointment with the perfect dentist for you in Phuket, Thailand.

We look look forward to you scheduling your next appointment with a global dentist soon :)

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★★★★☆

“Professional quality service”

Written on: 24/05/2013

Apart from the inevitable time delays that seem to be associated with many medical/dental services I was treated very well and think that I got good value for my money. My friends and aquaintences will be able to see the good result of my treatment when I smile. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 24/05/2013

Thank you for the 4 star reviews of Dental Departures.

We're so happy that you have a brand new smile: congratulations!

We look forward to you scheduling your next visit to the dentist with Dental Departures :)

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★★★★★

“Easy to use ! Great place to review other experiences...”

Written on: 23/05/2013 by michael.denney (1 review written)

Easy to use ! Great place to review other experiences of dental work. (read more)

Dental_Departures_Customer_Care's Response to michael.denney's Review

Written on: 24/05/2013

Thank you for the 5 star review of Dental Departures.

Dental Departures is indeed the place to find reviews on the top global dentists!

We look forward to you scheduling your appointment on Dental Departures :)

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★★★★★

“Super service!”

Written on: 23/05/2013

They made it easy to schedule and followed up so I couldn't forget my appointment. The Dentist I used was fantastic and very cost effective. It was well worth the trip to Mexico. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 24/05/2013

Thank you for the 5 star review of Dental Departures!

We know life is busy...that's why we send dental appointment reminders ;) Congratulations on your new smile courtesy of a Mexico dentist.

We look forward to you scheduling your next visit to the dentist with Dental Departures :)

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★★★★☆

“very professional”

Written on: 23/05/2013

I felt very comfortable at Sani Dental the Dentists showed professionalism and care. I will be going back for more work to be done. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 24/05/2013

Thank you for your 4 star review of Dental Departures.

We are happy to have scheduled your appointment with Sani Dental Group in Los Algodones, Mexico...they are a professional and friendly dental clinic.

We look forward to you scheduling your follow-up visit on Dental Departures :)

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★★★★★

“Would definitely recommend to anyone ”

Written on: 22/05/2013 by Chanty23 (1 review written)

Travelling overseas for dental work I was a little hesitant to recieve dental work but after receiving 9 fillings, cleaning, whitening and 6 veneers I can't fault it!!!!! Quick, professional, clean, cheap $3000 AUD for everything and quality work I was in and out of appointments while still enjoying my 10 day stay in Thailand. The healing process was also great and hardly felt a thing except getting my wisdom tooth pulled but that's normal. A big thank you to all the staff they work around... (read more)

Dental_Departures_Customer_Care's Response to Chanty23's Review

Written on: 22/05/2013

HI Chanty23:

Thank you for your 5 star review of Dental Departures!

We are tickled pink that we were about to find & schedule your appointment with the perfect dentist in Thailand. We appreciate that going to a global dentist can seem scary at first but when you experience dental care first-hand in Thailand you will be pleasantly surprised...as you experienced.

We look forward to you visiting Dental Departures for your next visit to the dentist!

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★★★★★

“EXCELLENT COMPANY ”

Written on: 22/05/2013

I HIGHLY RECOMMEND THIS COMPANY- THEY ARE FANTASTIC TO WORK WITH- SUPERIOR CUSTOMER SERVICE (read more)

Dental_Departures_Customer_Care's Comment

Written on: 22/05/2013

Thank you for your 5 star review of Dental Departures!

Thank you for noticing our extra ordinary customer care...we work hard every day to make scheduling an appointment with the best global dentist a pleasant one.

We look forward to you visiting Dental Departures to schedule your next dental appointment :)

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★★★★★

“My Baja Dentist”

Written on: 22/05/2013 by dleenorman (1 review written)

I had two extractions and a filling done. It was nearly painless. Dr. Enrique Hernandez is excellent and very skillful!! The trip across the border wasn't bad. I almost didn't go because I was afraid but it went smooth. Go mid morning to miss the morning rush. Then park, walk over and take the taxi($5)to the clinic(show driver the address). On the way back, ask the taxi driver to take you to the Big Red Bus Stop (Mexicoach)to bypass standing in the long line to get back into the US--bus... (read more)

Dental_Departures_Customer_Care's Response to dleenorman's Review

Written on: 22/05/2013

Thank you for your 5 star review of Dental Departures!

We are happy to have found & scheduled your appointment with Dr. Enrique Hernandez at My Baja Dental.

The tip about using the Mexicoach Big Red Bus is a smart tip to avoid waiting at the border to cross back into San Diego!

We look forward to coming back to Dental Departures to schedule your next appointment :)

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★★★★★

“Wake Up America $ave some Cash”

Written on: 21/05/2013

All I can really say is that I wouldn't have believed it unless I experienced it. I mean WOW..:) Heard so much how Mexico Clinics were unsafe and dirty no way as nice as my dentist here in Missouri. So very professional no delay in and out without any...I mean zero pain. I have had more pain from a teeth cleaning than what I experienced with two implants. I would highly recommend anybody to go and have services rendered here at Rio Grand Dental. I can't wait to get my 3 unit bridge in for... (read more)

Dental_Departures_Customer_Care's Comment

Written on: 21/05/2013

Hi Mitchel Munkatchy:

Thank you for your impassioned review and your 5 star review of Dental Departures!

Isn't is amazing?!

We always hear from people that dental care in Mexico is subpar: they reality cannot be further from the truth. We are SO HAPPY that you came away from your dental visit in Mexico with a new perspective & a new smile!

We look forward to you scheduling your follow-up appointment through Dental Departures :)

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★★★★☆

“fixing your teeth no problem!!”

Written on: 19/05/2013 by joe69

Good comunication from the very begining, I arrived earlier and they atended me straitaway . They took all my details, fill in the papper work. Then, they took me up strairs a quick chat with the doctor ,did the cleaning. probably the best I've had for a long time.took RX ,had small problem He explained what could be done, sugested a sulution for it. I did not agree with it . I felt that he wasn't interested in fixing it . anyway I am very happy for the service that I receved..I would go... (read more)

Dental_Departures_Customer_Care's Response to joe69's Review

Written on: 20/05/2013

Hi Joe69:

Thank you for the 4 star review of Dental Departures!

Dental Departures is happy to have scheduled your appointment with the best dentist for your dental care in Thailand.

Tell your friends and family about Dental Departures and we look forward to you visiting Dental Departures again to schedule your return dental visit :)

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★★★★★

“great customer contact”

Written on: 16/05/2013 by 52jmartin

This group was on the ball, keeping in contact with me and answering my questions in a timely manner. The dental work was high quality, in a clean, friendly environment. (read more)

Dental_Departures_Customer_Care's Response to 52jmartin's Review

Written on: 19/05/2013

Thank you for the 5 star reviews of Dental Departures.

Dental Departures is always striving to deliver extra ordinary customer care so we're happy you noticed we are on the ball!

We look forward to you returning to Dental Departures to schedule your next appointment to the dentist :)

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★★★★☆

“Laser teeth whitening ”

Written on: 16/05/2013 by Golfmic (1 review written)

I had booked a golfing holiday and decided to extend it a few extra days and get my yellowing teeth whitened. I had no trouble getting there from my local hotel, a 15min walk. The service upon arrival was friendly and quick. I was promptly accessed and the treatment was started, cleaning and then the laser treatment followed. I'm not a great fan of dental treatment at the best of times, but the treatment I received was great and I could not have been happier. The staff were extremely... (read more)

Dental_Departures_Customer_Care's Response to Golfmic's Review

Written on: 19/05/2013

Thank you for the 4 star review of Dental Departures.

Dental Departures is happy to hear that extending your golfing holiday was worth getting your new smile! We don't think anyone is excited to see the dentist on the best of times...we are happy to have made this visit a little easier!

We look forward to you visiting Dental Departures to schedule your next visit to the dentist :)

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★★★★★

“Thank you for being very helpful to me! I appreciate...”

Written on: 16/05/2013

Thank you for being very helpful to me! I appreciate that I could get in touch with you to find a dentist even in a very late hours. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 19/05/2013

Thank you for your 5 star review of Dental Departures!

Dental Departures works close to 24 hours per day 7 days per week to ensure you can find the best global dentist...no matter what the hour.

We look forward to you visiting Dental Departures again to schedule your follow-up visit to the dentist :)

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★★★★★

“THE BEST EXPERIENCE EVER ”

Written on: 16/05/2013

Thank you to staff at the smile studio dentist, I appreciate the care that was taken an friendly everyone was. This is the best dentist experience I have ever had. Thanks (read more)

Dental_Departures_Customer_Care's Comment

Written on: 19/05/2013

Thank you for the 5 star review of Dental Departures!

We are happy to hear that you had a wonderful dental visit with Smile Studio in Phuket, Thailand. Dental Departures knows visiting a dentist isn't the most exciting thing to do in Phuket: we're happy to have helped schedule your appointment with the best dentist you've ever had!

Come back to Dental Departures again to schedule your follow-up appointment to Smile Studio!

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★★★★☆

“Implants and Root Canal Treatment”

Written on: 14/05/2013 by PRDC1956 (1 review written)

I had four implants and two root canals with crowns. Overall I had a very good experience. He was helpful with information on costing and costing alternatives, the staff at Sea Smile in Phuket were very friendly and accommodating and the Dentists were very good. I had two stages of treatments 6 months apart and I only had the second one four weeks ago. So far I have had no trouble and time will tell on the success of the treatment. I should say that when I had crowns and bridges inserted... (read more)

Dental_Departures_Customer_Care's Response to PRDC1956's Review

Written on: 19/05/2013

Thank you for your 4 star review of Dental Departures!

We are happy to have scheduled your appointment with Sea Smile in Phuket, Thailand. We are sorry to hear about the miscellaneous charges that were not included in your original prices quote but we are happy your dental care ended up saving you 70% vs. your dentist in Perth, Australia.

We look forward to you scheduling you next visit to the dentist with Dental Departures :)

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★★★★★

“Phuket dental experience”

Written on: 14/05/2013

I liked how every thing was so well organized and friendly the dentist was the best I have ever been to no pain whatsoever I had 4 crowns and 2 fillings I have already recommended smile dental to my friend thank you very much Charlie gold coast qld (read more)

Dental_Departures_Customer_Care's Comment

Written on: 19/05/2013

Hi Charlie:

Thank you for your 5 star review of Dental Departures.

Dental Departures was happy to find & schedule you an appointment. It always makes us smile when we hear that you had the best dental experience in your life :)

We look forward to you scheduling your follow-up visit to the dentist with Dental Departures!

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★☆☆☆☆

“Trusted this site's recommendation- now 13 teeth are...”

Written on: 13/05/2013 by helleweston (1 review written)

The functionality of the site is fine. The problem is the clinics they are recommending and endorsing. I flew from New Zealand to Bangalore, India, based on the high review score of a dental clinic they have advertise; Perfect 32 Dental Centre in Bangalore. My boyfriend got 5 crowns. I got 14 crowns, and one implant. 13 crowns on my front teeth ie. a full smile makeover. One month after I left Bangalore, my implant crown fell off. I went to a UK dentist to get it repaired and was told not... (read more)

Dental_Departures_Customer_Care's Response to helleweston's Review

Written on: 19/05/2013

Hi Helleweston:

We are terribly sorry to hear that you had a bad experience with Perfect 32 in Bangalore, India. Dental Departures absolutely agrees that your teeth are precious.

This is the first time we've heard about this complaint about care at Perfect 32. We have searched through our records and we have not been able to find an appointment through Dental Departures with these treatment details.

Dental Departures wants to make this right. Can you please contact care@dentaldepartures.com and we will work with you/your boyfriend and Perfect 32 to resolve the situation.

With regards to Dental Departure's reviews: we go to extreme efforts to ensure their accuracy. Dental Departures has specialists who go through every review to ensure their accuracy and they are not suspected to be fraudulent. If a patient or a clinic provides Dental Departures with notice that they suspect a review is fraudulent: we conduct a thorough analysis to verify the review.

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★★★★☆

“TEETH WHITENING IN BANGKOK”

Written on: 13/05/2013 by AnitaduToit

I have searched for a Dental Clinic to do the Whitening procedure on the internet. Here I found this clinic and decided to try their service. I have send an email late evening to request an appointment for 2 days later. The next morning I already got an email to say that somebody will contact me. The clinic phoned me and could accommodate me at the time I wanted an appointment. This was confirmed with an email. Directions to get to the clinic were also send to me. I did however not... (read more)

Dental_Departures_Customer_Care's Response to AnitaduToit's Review

Written on: 19/05/2013

Hi Anitadu:

Thank you for your 4 star review of Dental Departures.

We are sorry to hear that you did not receive a friendly welcome by an unmasked dentist. We will send your feed-back to the dental clinic to help improve their customer services in the future.

Thank you for scheduling your dental appointment with Dental Departures :)

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★★★★★

“Totally Impressed ! Exceptional Customer Service!”

Written on: 13/05/2013

The person we dealt with was very pleasant & knowledgable to work with, he went out of his way to insure our needs were met, he exceeded my expectations by providing us with superior customer service. I typically don't use 3rd party companies as it can be a hassle should a problem arise but this company, Dental Departures has their act together. The entire process working with them was fantastic, they maybe the only company left on the planet that remembers and understand the importance... (read more)

Dental_Departures_Customer_Care's Comment

Written on: 19/05/2013

Thank you for your 5 star review of Dental Departures!

We're happy you scheduled your dental appointment with Dental Departures. If any problem does arise Dental Departures is there to be your advocate and works with the dental clinic to make it right :)

Dental Departures strives every day to deliver extra-ordinary customer services. We don't get it perfect 100% of the time but we're always improving!

We look forward to you scheduling your next visit to the dentist with Dental Departures :)

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★★★☆☆

“The Dentist Dr. Ahmed Ali Hassan is very kind and have...”

Written on: 13/05/2013

The Dentist Dr. Ahmed Ali Hassan is very kind and have really done a very good work (3 crowns). The atmosphare in the waiting room is ok. The dentist room could be more modern. The waiting times were sometimes to long. Anyway, my problem with my teeth are removed and everything is ok now. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 13/05/2013

Thank you for your review of Dental Departures!

Dental Departures takes the quality of our global dental partners very seriously. We want to ensure you always have on-time dental appointments at friendly & modern dental clinics.

We will pass along your feed-back to Dr. Ahmed Ali Hassan :)

We look forward to you scheduling your next dental appointment with Dental Departures!

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★★☆☆☆

“Sani dental, algondones mexico”

Written on: 12/05/2013 by Donna18 (1 review written)

I purchased new upper denture and lower partial at sani dental April 26/13. They took a form of impressions with my old dentures which should do been suspect. They rush you through the process spending no time picking color and size. I ordered porcelain which they didn't want to give but I insisted. When I received my new teeth they were a good tight fit and had to ask for a mirror to have a look..okay they look fine, rush me down stairs pay for the teeth. Now I have them for two... (read more)

Dental_Departures_Customer_Care's Response to Donna18's Review

Written on: 13/05/2013

Dear Donna18:

We are sorry to hear about your dentures experience at Sani Dental Group on April 26, 2012.

This is the first we heard about your experience at Sani Dental Group and will work to make this right. Dental Departures takes the quality of dental treatment performed on our customers very seriously. Dental Departures is your advocate and we will work tirelessly to ensure your dentures fit correctly.

Please contact our Customer Care team at your earliest convenience: care@dentaldepartures.com and we will work to solve your ill-fitting dentures. Dental Departures will ensure that Sani Dental Group delivers tight fitting dentures with teeth the color your want.

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Donna18's reply to Dental_Departures_Customer_Care's Comment

Written on: 13/05/2013

Thank you, I would appreciate getting my dentures right.

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★★★★☆

“Overall satisfied”

Written on: 12/05/2013

My fiancé and booked services recently and just got back. We both had implants done, crowns, an I had a deep asking cleaning. Other than the fact that I had to wait for several hours between two different services (despite having an appointment at a specific time), we were very happy with the services. The administrators in the front office were courteous and professional, and the doctors and hygienists were very gentle and thorough. We have to come back in 5 months to complete the implant... (read more)

Dental_Departures_Customer_Care's Comment

Written on: 13/05/2013

Thank you for your 4 star reviews of Dental Departures!

We are sorry to hear about your wait time to receive your implants, crowns and deep cleaning. Dental Departures is working with our Mexican dental clinics to better improve on-time-appointments through better scheduling.

We look forward to you scheduling your 5 month follow-up dental appointment through Dental Departures :)

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★★★★☆

“Implant surgery in San Jose”

Written on: 11/05/2013 by kukjoe

I found info on line and like the information, got in touch with Virginia and she made it happen. I thought I would be provided transport to the clinic but no, taxi is expensive and clinic is a bit hard to find. Very professional office and very satisfied with Dr. Fernandez and Juan, his able ass't. Would and am recommending this experience. (read more)

Dental_Departures_Customer_Care's Response to kukjoe's Review

Written on: 13/05/2013

Thank you for your 4 star review of Dental Departures!

Dental Departures prides itself on delivering extra ordinary customer care as you experienced with Virginia. We are happy to hear you found Dr. Fernandez's office professional and you satisfied with the dental care.

We look forward to you scheduling your next visit to the dentist with Dental Departures :)

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★★★★☆

“2 crowns in 4 days!!”

Written on: 09/05/2013

Prompt service with very little waiting time. I went at the end of April on a Saturday to have the prep work done and had the permanent crowns done 4 days later. It took 3 visits, one for prep work, one for fitting the crowns before putting the porcelain on and the final visit for cementing the crowns. Quite happy with the job they did and the color match is near perfect!! Thank you. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 09/05/2013

Thank you for your 4 star review of Dental Departures!

It is a tight schedule to deliver high quality dental crowns in 4 days. We are happy to see that your crowns were a perfect fit & color to guarantee you a long-term smile.

We look forward to you coming back to Dental Departures to schedule your next appointment!

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★★★★★

“But a nice visit to Dental Departures. They gave me my...”

Written on: 08/05/2013 by parradental03 (1 review written)

But a nice visit to Dental Departures. They gave me my beautiful smile back on my face and all the staff is also great. The services that are offered by them are also best. Their staff is very friendly with all. The doctor is also friendly. The doctor treat as a friend. I got Cosmetic Dental service from them. Now i have my smile back on my face at the reasonable fee. I recommend to all who want to get the best dental services at reasonable fee. Thanks and very best regards, Denture Repairs (read more)

Dental_Departures_Customer_Care's Response to parradental03's Review

Written on: 09/05/2013

Hi Parradental03:

Thank you for the 5 star review of Dental Departures!

We are happy to give you the beautiful smile you deserve. That is the reason why we spend so much time & effort finding the best global dentists for a reasonable cost.

We look forward to you visiting Dental Departures to schedule your next visit to the dentist!

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★★★★★

“We decided to go to another dentist where I had all...”

Written on: 08/05/2013

We decided to go to another dentist where I had all the work completed. Their price was exceptional and so was the service. Even though I didn't go with Sani I would recommend Sani Dental to others. (read more)

Dental_Departures_Customer_Care's Comment

Written on: 08/05/2013

Thank you for your 5 star review of Dental Departures.

We are happy to hear you found the right dentist for you...that is what is most important!

We look forward to you visiting Dental Departures to schedule your next follow-up dental appointment :)

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★★★★☆

“Just do it !!!”

Written on: 07/05/2013 by Muchbetter

When you go to BIDC in Bangkok, It's nothing like what you see outside in the streets, so take care to reserve your judgement until you have been inside and had an assesment. I went with a couple of jobs for them to do, one just a cap and one needing some complicated work with an implant. The work I have had done so far is very satisfactory and the overall outcome a much better result than what I could have had done back home.....as a matter of fact they fixed up some work that had already... (read more)

Dental_Departures_Customer_Care's Response to Muchbetter's Review

Written on: 07/05/2013

HI MuchBetter:

Glad to hear you 'Just did it!"

Dental Departures prides itself on partnering with world-class dental clinics in Bangkok, Thailand like BIDC. We are so happy that the work is highly satisfactory and you feel it was better than your dental care at home.

What are you going to do with all the money you saved?

We look forward to you coming back to Dental Departures to schedule your next visit to BIDC!

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★★★★★

“Satisfaction Guaranteed with Dental Departures”

Written on: 07/05/2013 by carolynmorris

I appreciated quick responses to all my questions. They were understanding and met all my needs, including hotel booking. I did refer Dental Departures to a friend who is booking with Platinum Dental. Having procedures done in a foreign country is a big decision. Dental departures has helped with the process. I also liked that you have a live chat for questions needing immediate answers. She answered my concerns. (read more)

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★★★★☆

“Dental treatment”

Written on: 07/05/2013

I was very happy with service provided (read more)

Dental_Departures_Customer_Care's Comment

Written on: 07/05/2013

Thank you for your 4 star review of Dental Departures!

We are doing cart-wheels in the hallways after we heard that you are happy with our service.

We look forward to you coming back to Dental Departures to schedule your next appointment for the dentist :)

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★★★★★

“Dental Departures is given a 5 in my book. He was very...”

Written on: 07/05/2013

Dental Departures is given a 5 in my book. He was very helpful and very patient. he responded to my many questions and eased me by his assurity. I did not know where to turn to gather the necessary information and Dental Departures, in addition to the info I need about dental options, provided me with information regarding weather, where to prak, costs for treatments, etc. Although much of it could be found on the website, for me, the help of a real person who knew his way around the... (read more)

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★★★★★

“Fantastic Value”

Written on: 06/05/2013 by ditsey

Wow..You do worry about going overseas to have work done but I would highly recommend dental. I had teeth whitening & scale and clean done...When I walked in I though the entry could be more tidy with boxes and lots of bike helmets at the front door...But you were greeted with a smile and the lady who took our details spoke good english...The Room itself was clean and the Dentist explained in detail what was happening.She was extremely gentle and did a amazing job.On leaving nothing was left... (read more)

Dental_Departures_Customer_Care's Response to ditsey's Review

Written on: 06/05/2013

Thank you for your 5 star review of Dental Departures!

We know going to a global dentist causes heart-burn for people the first time...there are so many unknowns. Dental Departures has done all the heavy lifting to make it safe & easy for you to find and schedule an appointment with a global dentist. Dental Departure's high resolution photos, virtual tours, customer reviews, straight forward pricing and english speaking customer care agents available via Toll-Free, e-mail or Livechat....they all put you at ease.

We look forward to you visiting Dental Departures to schedule your next dental appointment!

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★★★★★

“My review”

Written on: 05/05/2013 by grandmamax

On the positive side, the Dr's staff were very professional, the clinic was very clean and everyone went out of their way. They spent many hours making sure that everything was just right. On the negative side - Dr. did not perform any of the work himself, only came in to check on what was being done. Because he consulted with his staff in Spanish and the technician who was the primary worker did not speak English very well I did not always know what they were suggesting to be done. ... (read more)

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