written by nik49 on 05/05/2017
did think this company was ok until my recent experience . ordered some goods that were promised for delivery on wed 3rd may 2017 ,they did not arrive. I phoned chemist direct on the Thursday to see what had happened only to be told that the delivery man had called 4.30pm and the delivery had failed ??? I was at home all that afternoon ,I live in a small semi and have a loud bell ...no one called ,I would have known ,also no card was left but I was told a photo of my house was taken by the delivery man . this turned out to be an old photo ! however I was promised delivery on fri 5th may but despite being in all day no one came. I phoned chemist dirct twice to ask them to confirm delivery was going to take place first at 2pm then at 4.30pm on both occasions I was promised the delivery would take place but it did not happen . I have now asked for my money back and will not be using this company again EVER ! I know things can go wrong but I hate being lied to .
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Nik49's Response to nik49's Review
Written on: 08/05/2017
will now update you on this review... on Saturday my parcel arrived but after I had signed for delivery and later unpacked it I discovered one item a glass bottle of medicine had a broken base and the contents were spilling out. so even more annoyed with this company ! however to be fair to them the problems seem to stem from their delivery agents DX . also chemist direct are refunding postage, replacing the damaged item and are taking the matter up with the delivery company DX.