Never again

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jennymcuk1979's review of Chemist Direct www.chemistdirect.co.uk

“Never again”

Written on: 18/04/2014 by jennymcuk1979 (1 review written)

I ordered a next day delivery product and guess what it didn't arrive the next day. I ordered hours before the deadline and then proceeded to become very frustrated with the lack of movement of my order. I ordered Wednesday and wanted my package to arrive on Thursday but now because of bank holiday I will not be getting it until at least Tuesday. I used the online chat service to voice my displeasure and was met with rudeness, lack of information, and disgusting customer services. They were not interested in the slightest and they made this very obvious. I had to give them one star to be able to process this review, they would receive no stars if I had my way.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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