Terrible. Disappointing & frustrating to deal with

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Anne38's review of Beauty Bay www.beautybay.com

★☆☆☆☆

“Terrible. Disappointing and frustrating to deal with”

Written on: 12/05/2014 by Anne38 (1 review written)

Do not use this company. Hairdryer purchased and failed to work after only using three uses. Following instruction to send back for repairs, I followed up regularly over the next three months. I was told it was being sent back to me, and then it was misplaced and unaccounted for so they offered to send a new one. Instead original they sent the original dryer back to me broken and STILL not working. No resolution as they insist the dryer has been fixed. Despite the fact it doesn't turn on.
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  • hair dryer

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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