Really Impressed! Would order From Again in a Heartbeat!

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★★☆☆☆
2.4 / 5
35% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Beauty Bay www.beautybay.com

★★★★★

“Really Impressed! Would order From Again in a Heartbeat!”

Written on: 19/11/2012

I felt the need to write a review of my experience as the majority of reviews I have seen are quite negative. I placed an order with BeautyBay from Canada for several items. The checkout process was painless, though I felt some nerves due to all of the negative reviews and the confirmation email had some spelling mistakes and linked me to an empty page. The shipping time for my area (classified as "rest of the world") was estimated to be 5-7 days. Due to the reviews I read I was not anticipating my package to arrive in this time frame and I was fine with that so long as the shipping time did not surpass 3 weeks. Much to my surprise my package arrived in less than 2 weeks, packaged very nicely and all of my products were exactly what I ordered, brand new and in excellent condition. The only snag in the experience was that I had to pay 42 dollars in fees once I picked up my package at the post office. This is an issue with duty though, not the fault of the website. Overall my experience was really positive and I am impressed with the website, I have plans to order again from them in the nearby future.

  • Goods purchased & cost

  • Up to a week late

    Delivery

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