bakerdays Reviews - www.bakerdays.com

★★★★★
4.5 / 5
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Latest Reviews

★★★★☆

“Looks good tastes great”

Written on: 09/07/2017 by angiem67 (1 review written)

I am a third time returning customer and have to say the cakes From Baker Days are superb. The only grievance I had and it is a very small one, is that on this occasion no tracking info was made available to me of which was very inconvienent when trying to organise school runs… Read Full Review

Bakerdays's Response to angiem67's Review

Written on: 18/07/2017

Hello, thanks. so much for your feedback. In the future, please don;t hesitate to call us directly and we'd be happy to contact the courier on your behalf to get more tracking information.
Jenny, bakerdays

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★★★★★

“Lovely cake”

Written on: 30/06/2017 by Gillblowey (1 review written)

First time of useing bakerdays Cake arrived within the time slot .was well.protected excellent packging .nice touch putting cake in tin made it easier to transport also thanks for the candles ballon and blower.cake looks lovely value for money website easy to.use will.order again Many thanks Gillxx… Read Full Review

Bakerdays's Response to Gillblowey's Review

Written on: 18/07/2017

Hey, thanks so much for taking the time out to leave a review. We're so happy that your cake arrived safely and on time and that you liked the complimentary party pack! We hope you enjoyed your special occasion and we look forward to hearing from you again soon.
Jenny, bakerdays

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★☆☆☆☆

“Poor value for money LETTERBOX CAKE”

Written on: 19/05/2017 by Sooty90 (1 review written)

Ordered a letterbox cake And description very misleading. I expected it to come the size of the cardboard box... It arrived in a small tin, Inside the cardboard box. Which it looks so tiny it looks lost inside the box. Icing on top had started to sink and colours run. I paid £14.99 for the cake.. & £5.99 for delivery.(tbf the delivery I could not fault)… Read Full Review

Bakerdays's Response to Sooty90's Review

Written on: 05/06/2017

Hello, Thanks for your review. If you would like to discuss this further then please don't hesitate to contact us directly at bakerdays.com.
Many thanks

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★★★★★

“GLUTEN FREE BIRTHDAY CAKE”

Written on: 07/05/2017

I ordered a gluten free cake for my mum's 80th birthday and I have to admit I was a bit worried but I can honestly say, WOW!!!! The cake arrived on the day specified and in perfect condition. It was beautifully decorated and complete with cake slice and tin. What a fantastic service. As for taste, it was moist, not too heavily iced and the sponge just melted in the mouth - perfect. My mum was over the moon with it and that meant the rest of us were too. Thank you so much and an extra thanks… Read Full Review

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★★★★★

“Saving Grace!”

Written on: 11/03/2017 by 1988kat (2 reviews written)

Bakerdays saved me when in my busy-ness I had forgotten to order a cake in good time for a relative's special celebration. The choice was amazing and the level of personalisation available. I could still opt for fruit cake and get it with just one day's notice. Although it said I would have to wait in all day, the courier gave frequent updates on process and a specific one hour slot on the morning. It was incredibly well packaged and the cake slice was a lovely touch and memento. The cake was… Read Full Review

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★★★★★

“WOW Fantastic Cake”

Written on: 26/02/2017 by IslaChaney456 (1 review written)

Ordered this champagne celebration cake for my two sons who have special birthdays. It has just arrived on time and absolutely delighted with it. Looks exactly as in the picture and a lovely engraved cake slice was included.What a nice touch! Judging by other reviews this is going to be just as delicious as it looks! Well done Baker Days.Nice to know such quality and service still excist!… Read Full Review

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★☆☆☆☆

“Birthday cake arrived one day late ”

Written on: 04/10/2016 by Patpps (2 reviews written)

Ordered a birthday cake to be delivered to my mother in law on her birthday this year which happens to fall on a Sunday. Paid 15 pounds extra for the special Sunday delivery. We live abroad so this was important. Told rest of family to stay home to wait for the cake. Cake was not delivered. Emailed company at 4pm U.K. time, called, no response. Cake was delivered one day late. Received an email from the company saying delay was caused by delivery company to which I responded with 'management of… Read Full Review

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★☆☆☆☆

“No cake arrived !”

Written on: 23/04/2016 by 468MacDonald (1 review written)

Ordered Monday for Wednesday delivery. No cake delivered.wish I had read reviews before I ordered. Avoid… Read Full Review

Jennyhawkes's Comment

Written on: 14/06/2016

Hello
We're sorry to hear that your cake didn't arrive on time. Please email us or call us where we would be happy to assist you further on this matter. I look forward to hearing from you soon
Jenny Hawkes
Bakerdays

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Patpps's Comment

Written on: 04/10/2016

This same problem happened to me. I offered and paid for a cake weeks in advance and paid an extra 15 pounds for a Sunday delivery (it's a birthday cake!) and it arrived the next day. I was given some lousy excuses that the delivery company was supposed to deliver on time. Did not refund my delivery charge. Offered a free cake. What is the point ?

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★☆☆☆☆

“Don't order with them buy somewhere rlse”

Written on: 29/01/2016 by 393Fowler (1 review written)

I have used a few other online cake companies and my strong recommendation is 'DO NOT USE THIS COMPANY'. I ordered a birthday cake to be delivered (ordered in advance of 5days) yet no cake arrived on the requested date and fictitious phone message from a delivery company stating I was not home. Absolute lie I was home all day and there is 24 hour Conceierge to the building so they made no attempt to deliver and claimed I was not home. Wish I had spent my money on a reliable company and not… Read Full Review

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★☆☆☆☆

“Absolutely appaling ”

Written on: 24/01/2016 by Bishop233 (1 review written)

I ordered a plain photo cake, a simple cake with no writing on, just a photo on top. When the cake came, it was completely white! There was nothing on it, just a plain white cake as they didn't print the photo on (even though the preview looked fine!) I am not paying £29 for a plain white cake that you can get at the supermarket for £5. So I e-mailed the customer services and they said they would give me a free cake of my choice. However, this did not go to plan. The idiots told me to call… Read Full Review

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★★★★★

“Very pleased”

Written on: 21/10/2015 by Fizzbomb1 (1 review written)

Received letterbox cake for my husbands birthday yesterday. Chose a vanilla sponge, which was lovely although a bit sweet for me but that's personal taste. Husband was over the moon. What a great way to give a little extra surprise on the day. Would use this company again and I will be recommending to my friends… Read Full Review

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★★★★★

“100% recommend ”

Written on: 10/06/2015 by Heaney (1 review written)

Bought a teddy cake for my mums birthday, it arrived on time, delivery was as expected, box in tact, lots of padding and packaging incase of any damage (which there was not) opened box to find the delicious smell just hit me along with a lovely sight! looked just as I ordered it, tasted delicious, so moist, unfortunately it's now all gone (if only I'd of got a bigger size) now eagerly awaiting a next occasion so I have an excuse to purchase another!! overal delighted with both service and… Read Full Review

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★☆☆☆☆

“Rip off! Rubbish customer service ”

Written on: 09/04/2015 by SAwilts1985 (1 review written)

Ordered a cake for my daughters birthday online, realising only 10 mins later I had ordered the wrong size I immediately rang them to explain, someone told me it was absolutely fine but he couldn't do the order change so his colleague would ring me back in the next couple of hours, 7 hours later I received a call saying that the cake had already been made and ready for dispatch (as I ordered for next next delivery) I explained that I rang 10 minutes after I ordered and that the gentleman said… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 19/03/2015 by JaydaMcElroy127 (1 review written)

I have ordered goods from baker days on 2 different occasions and on both occasions the items have been delivered late. They are happy to take your money for the delivery options but never actually deliver the items on time. To top it off when I made a complaint not only was I given a rubbish excuse of we cant promise it will get there for that day even though they take your money for it, they then start ignoring your emails. They are happy to take your money for a service they do not… Read Full Review

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★★★★★

“Personalised cake med”

Written on: 04/02/2015 by Kellers (1 review written)

Absolutely brilliant spong was lovely and the cake its self was beautiful Packed really well and arrived as requested would definitely recommend And would definitely buy from bakerdays again Ithe cake was for my mums 85th birthday and she was over the moon Really made her day… Read Full Review

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★★★★★

“Absolutely gorgeous”

Written on: 25/01/2015 by Lyndaknights (1 review written)

I ordered a cake for my Mothers 90th birthday. I found Bakerdays on the Internet and liked the fact that the cake was delivered to the house at no extra cost as I had placed the order in plenty of time. Not having used them before, i was a little apprehensive but I needn't have worried. The cake was delivered on the requested date and I was so impressed by the attention given to the packaging, ther was no way that cake was going to be damaged. The cake looked beautiful and tasted so lovely. It… Read Full Review

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★☆☆☆☆

“Cakes arrive 6 days after my friends birthday!”

Written on: 12/09/2014 by alisonmackie1 (2 reviews written)

I ordered cakes from Baker Days as they offered next day delivery ... so I paid the extra to make sure my friend received her cakes the next day. The courier delivered them and no-one in so he took them away and I got an e-mail saying failed delivery. I immediately sent a note saying redeliver as they are fresh cakes, they were for a birthday and my friend was going away the next day. The courier ignored my request and finally delivered the cakes 6 days later ... hence the cakes went in the… Read Full Review

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★★★★★

“Best. Cake. Ever!”

Written on: 10/09/2014 by Alix8 (1 review written)

Just ordered a cake for my daughters upcoming birthday, and realized I hadn't left a review from the first order I had made. I cannot recommend this company enough! My Mother-in-law is known for her exacting standards, and for demanding top quality products. She was a touch skeptical when I offered to handle the cake for her last birthday, but with the help of Baker Days I managed to score some serious brownie points with her. Delivered when it was meant to be, in perfect condition, and well… Read Full Review

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★★★★★

“Brilliant service.”

Written on: 08/09/2014 by 0170chrissyp (1 review written)

I was slightly sceptical about ordering a cake on line but couldn't have been more pleased with my husband's 60 th birthday cake. It was exactly as described and shown on the preview. It was also, more importantly delicious and lots of guests at our party commented on how nice it was. Delivery and packaging was excellent with clear communication from the couriers. A first class service all round. Quality, reliability and efficiency - all goes to make a great business ethic. Well done Baker… Read Full Review

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★★★★★

“Fantastic All Round ”

Written on: 07/09/2014

I'm exceptionally pleased with the cake I purchased. The cake was well protected & wrapped for the home delivery service which was absolutely faultless. The cake itself was for my sons 18th and was exactly as requested and it tasted amazing (moist and delicious). With the cake being for such a special occasion I was apprehensive not having used this company before but I've got to say that the service and quality received was brilliant. I even received a free silver cake slicer! Quality… Read Full Review

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