Wine Memories Reviews - www.winememories.co.uk

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Latest Reviews

★★★★☆

“Great job folks”

Written on: 31/08/2015 by jamespatt72 (1 review written)

Thought I would say a few words in these guys defence, I needed wine a very short notice for a wine geek friends birthday, these guys were quick to get back to me and despatched the wine on the day I purchased it. The wine arrived the very next day and was exactly as I had anticipated. I cant fault them despite other peoples reviews I suppose its the age old think very few people use these forums to add good experiences… Read Full Review

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★☆☆☆☆

“Never received wine”

Written on: 27/08/2015 by Batchelor125 (1 review written)

Ordered wine almost two months ago, and still waiting. Sent an email to the site and they said it was in customs, should have order in a few days. It's been two weeks since that. I didn't think international… Read Full Review

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Florenciaga's Comment

Written on: 01/09/2015

have the same issue! ordered wine 12th august and still waiting for it to be delivered. they replied to my first email apologizing about delay but now they have stopped replying to my enquiries about delivery status/ refund.

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★☆☆☆☆

“looking to have a chat Facebook face with the owner”

Written on: 25/08/2015 by MarkHenaghan (1 review written)

No one has ever successfully stolen from me without a consequence thus far long may that record continue… Read Full Review

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★☆☆☆☆

“ Avoid don't waste your money or time”

Written on: 21/08/2015 by Emmaleec175 (1 review written)

What a great idea buying my husband a bottle of wine that bottled in the year he was born and the wine he loves most of all. I ordered it on 30/07/15 it arrived 4 days later but was not what I ordered. I contacted the company who eventually sent me an email saying they would sort out he correct wine. That was 15 days ago. I have sent them at least 6 emails and tried to find a phone number for the company but no luck there. I think the owner of this company has been linked to numerous other wine… Read Full Review

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★★★★☆

“Good despite other less than amazing reviews”

Written on: 18/08/2015 by andrewpotte (1 review written)

I had a very good experience with winememories, my 1965 wine arrived well packed and looked great, This was for a wine buff friend so I was anxious that it would be well received. He did love it and I feel it is a great gift idea. The price was fair considering delivery and a luxury wooden wine box was included. I will give them another go in the next few months… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 12/08/2015

I thought I had purchased a 1955 bottle of wine for a friends 60th birthday, I was promised faithfully it would be delivered the day before the event. When I checked with my friend to see if he had received the gift, he hadn't. I emailed winememories and was told that the post office had tried to deliver but no one was in. Normally the PO put a card through the door to say the package is in the sorting office awaiting collection. There was no card, we checked with the neighbours and the… Read Full Review

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★★★★☆

“I am happy enough”

Written on: 11/08/2015 by jamesgrahamst (1 review written)

I ordered a bottle of 1965 although the wine was not as originally ordered it was very good, and to be honest it was better than advertised. I was also very happy with the presentation and feel that it offered good value as delivery and the luxury wooden box was included. My order arrived within the allotted time frame also… Read Full Review

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★☆☆☆☆

“Shocking company AVOID AVOID AVOID”

Written on: 01/08/2015 by LucilleMaxwell (1 review written)

Please do not order from this company. I am now going though a dispute with them. I am surprised to find positive feedback on these reviews. Are they real??? Please do not use this company… Read Full Review

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★★★★☆

“Good Memories”

Written on: 30/07/2015 by lesliegraham (1 review written)

I cant fault this crowd really, not the best reviews so I had a little apprehension. I had nothing to be concerned about the wine was in pretty good condition and was nicely presented.It arrived in very good time and was well packed. I will make a purchase from them again in the near future without as much apprehension as before… Read Full Review

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★★★★☆

“Good value”

Written on: 25/07/2015 by smGoode406 (1 review written)

I wanted an inexpensive vintage wine that looked the part, these guys delivered. The wine was not the wine I had requested, they did let me know and to be honest at £50 I wasn't that concerned. The luxury wooden box is a great option. I would reccomend and will use again… Read Full Review

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★★★★☆

“Happy with wine & service”

Written on: 22/07/2015 by annabelleted (1 review written)

I required a bottle of 1975 wine and felt that this company offered good value. I purchased a luxury wooden box and plaque at extra cost but feel it added a great deal to the offering. The wine arrived well packaged and in good time. I will use them again in the not to distant future… Read Full Review

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★☆☆☆☆

“Very bad customer service”

Written on: 15/07/2015 by BrennanMcManus (1 review written)

I emailed the company for a recommendation on a 1965 wine and they responded promptly with their recommendation. They told me the order would ship the next day. Placed my order and did not get an email confirmation but my paypal account was charged. I contacted the company and they told me they would check into it and get back to me shortly. After 3 more emails to them, I still have not heard back. Very thankful I Used PayPal and they will reimburse me. Very disappointed with this company!… Read Full Review

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★☆☆☆☆

“Avoid at all costs. Your order will not arrive.”

Written on: 14/07/2015 by Jakob317 (1 review written)

I ordered a bottle of 40 year old wine for a birthday present. I didn't receive a despatch email so emailed twice for an update. I eventually got a response to say it was with Royal Mail. Several days later, still no wine. Don't bother ordering. I get the feeling it is run by one guy out of his house who is playing at running a business. Zero customer service skills or experience in running a successful business. I have now arranged a chargeback via my credit card company. I'll get my money… Read Full Review

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★☆☆☆☆

“Ordered a vintage 1975 wine. It arrived in about 2...”

Written on: 25/06/2015 by Kaleigh1954 (1 review written)

Ordered a vintage 1975 wine. It arrived in about 2 days as exepected and promised however it was in terrible condition. The bottle was dirty, labels were scratched and broken. After a proper check I found out they sent me completely wrong wine. Absolutely different to what I ordered. When I looked on the internet what type of wine they sent me, I couldn't find anything like that which made me think if it's even a real wine. Thinking what on earth have I received I looked at the bottle and there… Read Full Review

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★☆☆☆☆

“A terrible company with NO customer service”

Written on: 23/06/2015 by 303Serrano (1 review written)

I ordered a 1955 vintage wine 1o days ago and still have not received it. They have no phone number to call and my emails have been ignored. Do not order from this company!… Read Full Review

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★☆☆☆☆

“To be avoided! ”

Written on: 16/06/2015 by vaMcCartney301 (1 review written)

I recently ordered a 1975 bottle of Chianti to give as a 40th birthday present. The main reason I chose to order from WineMemories.co.uk is because of the promised quick delivery time. My order arrived 3 days late, and on the day that I was due to leave for the birthday weekend away. It caused a lot of stress and I very nearly had to buy an alternative present. To make matters worse when it did eventually arrive, it was not the wine I ordered; but due to my tight schedule it had to do! - Very… Read Full Review

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Awoolfie's Comment

Written on: 19/06/2015

Hi there - did you find a phone number for them? Wish I had read these reviews!!!

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★☆☆☆☆

“Terrible customer service ”

Written on: 10/06/2015 by Youngjan (1 review written)

I bought a 1965 bottle of wine for a 50th birthday and also opted for the 1965 plaque as an extra to be displayed on the box. When it arrived, it had 1975 instead of 1965. I emailed winememories who assured me the correct plaque would be sent next day delivery - this would mean we would get it before the party. It didn't arrive. I emailed again - after having had to give the gift with the wrong year on it. Again I was told it would be sent next day delivery. Never received it, emailed one last… Read Full Review

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★★★★★

“Excellent”

Written on: 07/06/2015 by MollyLucas439 (1 review written)

Ordered wine on Friday came the following Friday,the wine was correct the presentation box is very nice ,would recommend this company… Read Full Review

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★★★★☆

“No Issues but could improve”

Written on: 04/06/2015 by Clay1985 (1 review written)

I ordered the wine on Saturday and the correct wine arrived on Thursday. My main issue was that there was no confirmation of dispatch or phone number to talk to somebody. Having said that I e-mailed them and they replied within 15 minutes with confirmation of dispatch and expected delivery which was excellent… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 02/06/2015 by AndrewFullerton (1 review written)

I have purchased several bottles for a birthday present and had nothing but probelems with this company. Wine did not arrive and then was resent (supposedly) and still did not turn up! In the end I have received 3 out of the 4 bottles ordered but now there is absolutely no response from them or any sign of a refund! This is probably the worst experience I have had with any online retailer!… Read Full Review

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