Wine Memories Reviews - www.winememories.co.uk

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Latest Reviews

★☆☆☆☆

“No delivery, no reply”

Written on: 28/06/2016 by Noreenc (1 review written)

Wine ordered for a 30th birthday present as website said it would be delivered on or before 25 June. It hasn't arrived, there is no phone number on the website and I have had no reply to my email. Very disappointed… Read Full Review

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★☆☆☆☆

“DO NOT ORDER !!!!!”

Written on: 27/06/2016 by Tracy04 (1 review written)

I ordered a bottle of 1976 red for my Brothers 40th and paid for it on the 26th of May. I have never received my order and a refund as of yet. Whats worse is that you can not contact the bloody company direct and they never respond to e-mails. I am totally frustrated with the whole thing as my brother hasn't had a present off me yet, as I need my money back to buy something else. Like everyone else has said I wished I'd read the reviews first and I 100% do not recommend this company too anyone… Read Full Review

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★☆☆☆☆

“Non-existent Order”

Written on: 25/06/2016 by IrisMalone (1 review written)

Am still waiting for my friend's 50th birthday gift I ordered 2 weeks ago. They promised me a delivery date unfulfilled- I have been chasing but not a word from them. Horrible! I have never encountered an online company like this one. I will complain to the DTI and hope they get closed down for good! I don't even care if I do not get my money back. Just close them down and fine them and make sure they never set up business ever again!!! You should be ashamed of yoursevesf duping people like… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 22/06/2016 by AmirKeene197 (1 review written)

Despite advertising a 1-2-3-4 policy as follows: 1) To sell well sourced High quality and good value vintage wine. 2) To deliver all orders in a timely fashion. 3) To provide a high level of customer service when needed. 4) To provide after-care that will offer peace of mind. What the company actually does is 1) Impossible to know. Nothing was ever delivered. 2) Failed to deliver anything with no communication as to delays or 3) Getting in touch with the company was next to impossible… Read Full Review

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★☆☆☆☆

“Not happy!”

Written on: 20/06/2016 by viTierney131 (1 review written)

I wish I had read the reviews - I would of looked else where!!!!! Ordered bottle of 1966 - A totally different wine sent!! Questioned it (waited along time for replies from company) Asked why a different wine delivered...........No reply! Go else where!!!! … Read Full Review

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★☆☆☆☆

“'Terrible Wine Memories' is a better company name.”

Written on: 14/06/2016 by DJShearing (1 review written)

After being promised the wine for delivery on the 30th May, I have still not received and have been totally ignored by the so called staff. This company should not be allowed to trade and should be fined heavily. To let down customers who have paid up front must be illegal. It is a shame I can't find their full address as We would like to meet them face to face… Read Full Review

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★★★★☆

“Slow but steady. ”

Written on: 10/06/2016 by helenaroy78 (2 reviews written)

My order arrived a few days late which was a little concerning. Although the gift was not required until the weekend and I made my Order on a Monday morning. This really should have given them enough time to get this to me within a few days, most other sites seem to be able to manage it. All in all I am pleased with the wine… Read Full Review

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★☆☆☆☆

“Appalling company and wine!”

Written on: 06/06/2016

I hadn't read the reviews, which I wish I had! I have never left a review on anything before but this has been so appalling, I felt compelled. It arrived a week after the guaranteed delivery date. That's not too much of a problem but the bottle was HALF FULL but had obviously evaporated or leaked some time before as the box didn't have red wine on it. The seal was all broken, the order didn't contain everything ordered and the presentation box has literally fallen apart. There really isn't… Read Full Review

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★★★★★

“Issue free ”

Written on: 06/06/2016 by jenny0ov43 (1 review written)

I had no problems at all using this website. My old wine arrived bang on time and I can say the presentation was excellent. The gift was greatly appreciated and I will use them again in the not to distant future… Read Full Review

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★★★★☆

“Better than 5 months ago”

Written on: 05/06/2016 by ghawker1978 (1 review written)

I have used this company in the past to buy some vintage wine and I must admit I had a fewissues, the wine was late, 3 days late in fact. I decided to give them the benefit of the doubt and I made another order of 3 bottles of 1966 wine. This time the wine arrived on time! But one of the bottles levels were lower than I would find acceptable. I have been in the wine trade for 30 years and have used many suppliers both in the UK and abroad and have found the condition v price ratio to be… Read Full Review

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★★★★☆

“not too bad at all”

Written on: 02/06/2016 by lclark76 (1 review written)

I felt a quick review was only fair considering my vintage wine arrived on time and in very nice shape. The rice is very fair and the wine is in reasonable condition given its old age(1956). The presentation box made it really stand out. I will use this firm again… Read Full Review

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★★★★☆

“Wine arrived in reasonable time”

Written on: 27/05/2016 by anderslsondk (1 review written)

I made an order for 3 bottles of 1966 wines from Italy to be sent to me in Copenhagen. I must say this was quite a easy process. The conditions of the wine is very acceptable. I may use this web company again in the future for this type of product. Well done, very good… Read Full Review

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★☆☆☆☆

“No wine and no refund”

Written on: 27/05/2016 by gaDoherty291 (1 review written)

I ordered a bottle of wine for my brother's 30th birthday nearly three weeks ago. It was meant to be delivered within two working days but never arrived. I have emailed customer services at least half a dozen times and haven't got anywhere. Initially they said they would try and chase my order. When I still hadn't received my order a week later I asked for a refund. They said they would provide this but am still waiting. Do not use this company! This is clearly not an isolated case… Read Full Review

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★☆☆☆☆

“Stay away from this webshop! !”

Written on: 25/05/2016 by olagustafsson (1 review written)

WARNING! I have reported these company to the swedish and U K Police, dont not make any kind of business with these people, i ordered wine on 15 april and have as of today recieved no answers or goods, The owner gives no answers on when the goods shall be delivered and makes fake promises, this is very unsatisfying for me since this is a birthdaygift. DO NOT ENGAGE IN BUSINESS WITH WINEMEMORIES, We had expected the wine to arrive with you at the end of last week, I will give the carrier a… Read Full Review

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★☆☆☆☆

“DO NOT BUY ANYTHING FROM THESE PEOPLE! ”

Written on: 25/05/2016 by donotusethissupplier (1 review written)

Ordered a birthday gift, arrived on time FOUR weeks ago but sadly the cork was contaminated leaving an unsightly & undesirable bottle. After 3 emails, each with photographic evidence attached, I am still waiting on the courtesy of a response. This is totally unacceptable - these people obviously do not know the meaning of 'customer service'. … Read Full Review

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★☆☆☆☆

“DO NOT USE - TAKEN MONEY & NOTHING DELIVERED”

Written on: 24/05/2016 by AceRodgers (1 review written)

I cannot stress enough not to use this website. I purchased a bottle of wine over 2 weeks ago with 'guaranteed delivery' within 48 hours. Still nothing received. I was told there was a delivery with Hermes delivery and that they would need to offer a refund. Still no money returned 10 days later. I have email a number of times and not had a reply… Read Full Review

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★★★★☆

“Damaged but replaced ”

Written on: 19/05/2016 by fluchy267 (2 reviews written)

The wine which I ordered arrived on time but unfortunately the bottle was leaking and there was damage to the wooden box that it was stored in. This was a great frustration has it meant I was going to miss the occasion it was intended for. I contacted this company and let them know of the situation. They did get back to me and advise they would send a replacement within the next 48 hours. The replacement did arrive and they also sent a prepaid return address label for the damaged bottle. I'm… Read Full Review

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★☆☆☆☆

“Lazy and incompetent, DO NOT TRUST THIS MAN”

Written on: 17/05/2016 by MrHalll (1 review written)

DO NOT TRUST THEM Email 3 week in advance of my order, due to my situation of being out of the country I needed the order to be at my home in a two day window, the wine was as gifts for a very special wedding. My first email was at gone 7pm which, was answered promptly, however once he received my money communications where somewhat limited from his side (NOTE NO NUMBER TO CONTACT HIM, DO NOT TRUST THIS MAN). When I hadn't received my wine, on the second day I emailed at 3pm NO REPLY… Read Full Review

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Mrhalll's Response to MrHalll's Review

Written on: 23/05/2016

Still has not given my money, still no contact, PLEASE DO NOT TRUST THESE PEOPLE

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★☆☆☆☆

“4 weeks and still no wine or correspondence. DISGRACEFUL!”

Written on: 17/05/2016 by Geemcdoo (1 review written)

My wife ordered a bottle of 60 year old wine for her Dad's 60th. He has been ill for a while and we thought this would be a nice present as he enjoys a nice glass of red wine with his food. We placed the order a week in advance with the promise of 3 day delivery, 4 weeks later still no wine or reply's to our emails. I wish I would have read the reviews before we purchased. I have read that another customer had to go to his bank and request that they take the money back due to no delivery. I… Read Full Review

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★★★★☆

“get in early ”

Written on: 16/05/2016 by ben89l (1 review written)

I recently purchased a bottle of 1986 Chianti from this company. The wine arrived 2 days late which wasn’t a huge problem for me but I can see how it could be for others. It seems to be a running trend on this particular website with regards to delayed orders. So I will reiterate what others have said I'd recommend ordering at least two days before the day they have advertised on their website… Read Full Review

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