Wine Memories Reviews - www.winememories.co.uk

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★★★☆☆
3.3 / 5
62% of users recommend this
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Latest Reviews

★★★★★

“Good site”

Written on: 29/01/2015 by memv5688687 (3 reviews written)

All in all I can’t complain with both service and product. My order came within the allotted time scale and was in a good state. I have had difficulty in purchasing vintage wine from other websites in the past and honestly can’t find fault with winememories. I will use them again and look forward to gifting this wine to others in the near future… Read Full Review

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★★★★★

“Pleased”

Written on: 29/01/2015 by Nickf6789 (3 reviews written)

I found this service to be fairly good, I required a 1965 vintage wine for a colleagues birthday and as a wine lover I felt this was the ideal gift. It was delivered pretty much on time. The wine was in good condition and came well packed. I have been informed by my colleague that it was very good and that he was very pleased, Job Done!… Read Full Review

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★★★★☆

“No complaints”

Written on: 28/01/2015 by Sheefa678 (2 reviews written)

Good wine, reasonable selection, quick delivery, nicely packaged, average customer service. I will use again. Not they only seem to stock Italian wine, which I find more than acceptable, but a few French wines wouldn’t go a miss… Read Full Review

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★★★★★

“Prompt”

Written on: 27/01/2015 by Luuckyc (4 reviews written)

I made an order for a 1955 vintage wine, this arrived promptly and exceptionally well presented the luxury wooden wine box with wine accessories made all the difference, the gift was greatly appreciated and have been told it tasted reasonably well for the age. I will use this firm again in the future and would recommend them to anyone seeking good value vintage wine… Read Full Review

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★★★★☆

“Went out of their way”

Written on: 26/01/2015 by Chxls67 (4 reviews written)

I purchased both a 1975 and a 1965 vintage Italian wine from this company in January 2015, the reason I am writing this review is due to the fact that they went out of their way to accommodate my unusual delivery requirements, I need one bottle sent to my Friend in Spain and the other to family member in Sweden. This was accomplished with a minimum of fuss and I have had very good feedback from both recipients. I have read some rather negative review on this site and felt that my positive one… Read Full Review

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★★★★★

“Thanks”

Written on: 18/01/2015 by mxis45678 (2 reviews written)

I have had a mixed experience with this company, I have ordered twice from them over the past six months the first time was not fantastic, the wine was good but delivery got mixed up and I received another customers order, they were reasonably quick at rectifying it but it did cause a little inconvenience. The second and most recent purchase for a 1955 bottle of red wine was much smoother and has given me the confidence to continue to order from them Thanks… Read Full Review

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★★★★★

“Buying again from them..”

Written on: 17/01/2015 by vickyc85 (3 reviews written)

I have purchased vintage wine from many sources over the year and I thought I would give this crown the benefit of the doubt, I have been pleasantly surprised by both the quality and presentation of their offering. Price is not always a key factor for me but their prices are very good. I will be buying again from them and feel I can recommend them to others… Read Full Review

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★★★★★

“Very pleased!”

Written on: 17/01/2015 by marvip52 (3 reviews written)

I am very pleased with my purchase. It arrived on time and well packaged. I am not a wine expert so wasn’t completely sure what I was buying. I asked for a little help from the company and they were very helpful indeed. I don’t often right reviews but feel negative reviews are too frequently reported creating an artificial bias. I will use winememories in the future for gifts for my wine loving friends and family… Read Full Review

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★★★★★

“very good value.”

Written on: 16/01/2015 by colbyd98 (3 reviews written)

A number of the reviews have been less than positive so I felt I would add my thoughts, my 1965 wine did arrive a day late but I come to expect this with most online retailers and factor it in when making the order. The wine was in very good condition and I feel for the price I paid offered very good value. I have seen wine in Europe cheaper but the logistics costs and lack of service deter me. I would use this company again… Read Full Review

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★★★★★

“I would recommend this service to others. ”

Written on: 16/01/2015 by amipial789 (3 reviews written)

I recently purchased a bottle of vintage wine from 1975 and have to say I am very pleased with both the level of service and the quality of wine. This was a gift for my sons 40th Birthday and as a red wine lover I felt this was the perfect gift, the wine arrived within the allotted timeframe and was very well presented. I did pay extra for an engraved plaque and for a few pounds it added to the gift in a nice way. I would recommend this service to others… Read Full Review

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★★★★☆

“Better experience than some”

Written on: 14/01/2015 by Ryan407 (1 review written)

I'm glad I didnt read the reviews here before ordering from winememories. First the positives: wine was delivered in 2 days (although delivery was not 'tracked' as described.) Packaging was good. The silver 1965 plaque on the box was nice. The box contained 4 wine accesories (which had been offered at an additional £2.99 but I had not selected or been charged for). After reading the reviews I checked the wine received. It was only then I noticed it was a different wine to that ordered. In… Read Full Review

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★★★★☆

“Near perfect serive”

Written on: 31/12/2014 by kjmh (1 review written)

Found Wine Memories through a search engine, was attracted by the price of the wines. I placed my order all ok, but realised that I had ordered the wrong year. Tried to contact them, all to no avail, then I read the reviews on here and started to have a little panic as I thought maybe I had been tricked. All the phone numbers I tried didn't even ring, the money taken from my account was by a different company who when I googled looked like it was not reputable. BUT, my wine arrived today in a… Read Full Review

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★☆☆☆☆

“Disaster”

Written on: 20/12/2014 by ValeryClay (1 review written)

Disastrous experience - item didn't show up, it was impossible to contact the company by phone; managed to get some 'vague' response by email/chat message a day after the scheduled delivery date - nothing arrived and nor did they respond to further messages… Read Full Review

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★☆☆☆☆

“Don't Buy”

Written on: 04/12/2014 by Elliott90 (1 review written)

Website doesn't work properly so no idea if order has gone through. Goods arrived 5 days later although website said next day delivery! Were over charged and told money would be refunded but still waiting and now not getting any response to enquires. DO NOT DEAL WITH THIS COMPANY As previously said, bank statement lists money as going to a company called 'Toast Us' Taking complaint to trading standards… Read Full Review

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★☆☆☆☆

“Do not use this company”

Written on: 03/12/2014

BE WARNED - DO NOT DEAL WITH THIS COMPANY!!! My son ordered a 1954 bottle of Chianti for his father as a 60th birthday gift. When it arrived it was smashed to bits because it had been very poorly packed and sent via Royal Mail. On contacting them they promised to sent a replacement which never arrived. My son then asked for a refund as by then it was too late and the promised refund has still not arrived. They are now ignoring emails and it is impossible to contact them by phone. They are… Read Full Review

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★☆☆☆☆

“Dont do it”

Written on: 29/11/2014 by Butcher1950 (1 review written)

Ordered a bottle of 1954 wine, and received an old bottle of wine with a brand new label. Sent an email asking why this was and received a reply asking me 'what I was suggesting' apologies and promises of a replacement. Heard nothing since and now wont reply. Today started a dispute with the credit card company for a refund. Then found out that even though the company is called 'winememories' we actually paid our money to 'Toast Us' Should have read the reviews on here before sending them our… Read Full Review

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★★★★☆

“Mixed reviews, but I'm Happy!”

Written on: 21/11/2014 by 254Ramsey (1 review written)

I am always wary of reviews, 5 stars are fishy and so are 1 stars. I felt I should give my thoughts, I made an order online for a bottle 1974 wine, I was initially drawn by the price as I thought is was fairly inexpensive. The wine arrived 2 days longer than stated on the website but this was still in good time for the occasion required. Packaging is exceptional and the wine was not as I ordered but after a little research found it to be a more than adequate substitute. I purchased a silver… Read Full Review

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★☆☆☆☆

“Do not buy from this company”

Written on: 07/11/2014 by tvTaylor-Alt237 (1 review written)

Prompt delivery of wrong wine and wrong year. Initially answered emails with promises of resolving the issue but now ignore all communication… Read Full Review

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★☆☆☆☆

“I ordered 2 bottles of 1974 red wine 2 weeks ago for...”

Written on: 04/11/2014

I ordered 2 bottles of 1974 red wine 2 weeks ago for which I was charged for straightaway. I only received one and only after numerous e-mails did I get a response stating the courier had let them down and they would resend a 2nd bottle along with refunding 20% of the £80 I have paid. To this day this has not happened, they have not responded to any of my e-mails, no refund and no one ever answers the phones. THEY ARE RIPPING PEOPLE OFF CONSTANTLY-DO NOT BUY FROM THEM!!… Read Full Review

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★★★★★

“WINE MEMORIES - Thank you”

Written on: 29/10/2014 by Joe9000 (1 review written)

I ordered a bottle of 50 year old wine for a friends upcoming birthday in plenty of time - Three days before the party I realised we hadn't seen the present & so I tried to contact Wine Memories by telephone but got no answer! While on hold, I sent them an email to which I got a response within 5 minutes detailing when it was delivered 7 who signed for it. I had it delivered to work but when it arrived it was not opened by a colleague but placed in the company warehouse in a pile of similar… Read Full Review

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