Written on: 07/07/2014 by joybear (1 review written)
I've made purchases on this site for years and had been recommending the site to my friends. I enjoyed finding rare bottles for gifts. But this last gift was such a huge disappointment I can no longer purchase or recommend this company. The bottle came in beat up packaging, leaking, with a destroyed cork. After contacting the company and sending pictures. They apologized and offered a small discount towards a new bottle. Unfortunately this discount won't even cover my shipping costs (as I am overseas). Whiskey is a very high end, expensive, specialty item. That is what I ordered. I did not receive my order. I did not receive proper compensation (the bottle I asked for and paid for). I will be replacing my friends gift with a local find.
As rated by real users
" Sadly disappointed " Read More
" Awful customer service " Read More
" Delivered promptly, safely and courteously. Thank you. " Read More
" Excellent service " Read More
" Extremely poor service! " Read More