Firstly, the boxes are great, secondly the delivery time was excellent. However, I was disappointed to find that some of my order was unavailable. As the P&P is high, I would have appreciated it if they could have contacted me so I could order another style of box which they did have in stock. Having said that I would use again but will probably phone them to make sure they have the items I have ordered. Also, although it says of the delivery note that some of my items are out of stock, they have not said how they will reimburse me.

Although The Great Cake Warehouse.co.uk has baking items at a comparable price to other online baking supply shops when you come to pay you find the quoted figure of £4.95 postage mysteriously then has 20% vat added which actually means the postage is £5.95. I personally think this is very underhand and I have never come across quoted p & p having vat added onto it on any other site, and I use a lot. The p & p quoted is always the p & p you are charged. I know its only £1 but an extra pound from every customer would be a substantial amount over the course of a year. This has been posted to enable others to make a proper comparison before deciding on which baking supplier to buy from. I emailed them saying I did not think they should do this as it is not obvious on their website and they said they are charged vat by the courier. Fair enough, but show the p & p to be £5.95 and not try to pull the wool over our eyes by saying p & p is £4.95 when this is obviously misleading. I cannot recommend any company which is not clear and transparent.