The Great Cake Warehouse Reviews - www.thegreatcakewarehouse.co.uk

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★☆☆☆☆
1 / 5
From 3 reviews
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  • Customer Service

  • Quality of website

  • Value For Money

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The Great Cake Warehouse - www.thegreatcakewarehouse.co.uk

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Latest Reviews

★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 30/07/2014 by erCostello393 (1 review written)

promised a refund twice after goods failed to arrive, because i was promised a refund i was banned from the website, when i rang to get an update i was asked if iwas ringing up to have a go at him, then told the so called accounts department had better things to do, and then, supprise supprise, he got abusive and tough on the phone, cant imagine he would be so stroppy in person. I have found cheaper and better places on ebay without hidden extras.AVOID AT ALL COST. I had to leave 1 star but did… Read Full Review

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★☆☆☆☆

“Awful and nasty person to deal with”

Written on: 28/07/2014 by Byrneun1965 (1 review written)

Warning to everyone who has a cake business out there, do NOT use this company! Avoid at all costs! I don't want anyone to go through the same experience that I have had with them! I never received my item due to their error which they then blamed me for and their customer service is absolutely appalling! I have been told I'd get a refund for an item I never received yet more than a week later still nothing. I've called just to be told "Oh no not you again, I've got more important things to… Read Full Review

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★☆☆☆☆

“Watch the p & p charges”

Written on: 03/10/2013 by Wilyconsumer (4 reviews written)

Although The Great Cake Warehouse.co.uk has baking items at a comparable price to other online baking supply shops when you come to pay you find the quoted figure of £4.95 postage mysteriously then has 20% vat added which actually means the postage is £5.95. I personally think this is very underhand and I have never come across quoted p & p having vat added onto it on any other site, and I use a lot. The p & p quoted is always the p & p you are charged. I know its only £1 but an… Read Full Review

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Wilyconsumer's Response to Wilyconsumer's Review

Written on: 10/12/2013

Update on the above: when I tried to use the black tube of food colouring gel it was rock hard so I will not be using this company again ever. There are so many better ones out there.

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Olmongoose's Response to Wilyconsumer's Review

Written on: 28/07/2014

paid for item and never got it, promised a refund but was banned from the site instead, when i rang i was moaned at by the idiot on the other end who felt brave enough to act tough on the phone, AVOID AVOID AVOID, better and cheaper places on ebay. Funny thing is, i would have still used them so there loss

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