One Click Vintage - www.oneclickvintage.com Reviews

★☆☆☆☆
1.1 / 5
2.4% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for One Click Vintage - www.oneclickvintage.com

One Click Vintage.jpg

Latest Reviews

★☆☆☆☆

“Terrible absolutely awful”

Written on: 19/02/2013

Ordered wine on 23 November with website showing in stock. Queried non delivery on 6 December and was told awaiting stock. Emails after that totally ignored and impossible to contact by phone as you are kept on hold for ages. Luckily I paid via Paypal and have taken the matter up with them. I see the website is no longer functioning. (read more)

Report this review
★☆☆☆☆

“One Click Cons”

Written on: 19/02/2013

Like many other people I have been conned by these fraudsters. Happily took my money, but no goods, no replies to e-mails, no-one to answer the phone. Have nothing to do with them Iron Bird (read more)

Report this review
★☆☆☆☆

“Theiving Crooks”

Written on: 18/02/2013

Ordered some spirits for Xmas presents on 1/12/12, marked as next day deliverly, still not arrived.not even got the manners to answer Emails. Will be contacting Trading Standards and their local Police Force. (read more)

Report this review
★☆☆☆☆

“THEIVERY AT IT'S BEST!”

Written on: 18/02/2013

Ordered wine on 16th Nov for 1-3 day free delivery. Now 19th Dec they have stopped responding to emails, phone permanently engaged (got number from another reviewer on this site as it's not on their website) and no wine! Absolutely appalling! (read more)

Report this review
★☆☆☆☆

“I too am in the same boat as the rest of the...”

Written on: 16/02/2013

I too am in the same boat as the rest of the reviewers. Order still placed at 'picking' whatever that means - even though like others, the product was 'in stock' with over 20 cases available. Sent chaser e-mails including asking for a refund - yet no reply. Phone either rings out or is busy... (read more)

Report this review
★☆☆☆☆

“DO NOT USE”

Written on: 03/02/2013 by vickerton

I ordered 2 bottles of elderflower liquor at a cost of £40 in November 2012 and it still has not arrived in February 2013 !!! No replies to numerous emails and no answer to the phone number. When I looked at parcel tracking it hadn't even been picked - the link now doesn't work. Complete scam!! (read more)

Report this review
★☆☆☆☆

“rip off”

Written on: 17/01/2013 by scalemonkey (1 review written)

paid for 18 bottles of wine that were "in stock" paid extra for postage, still not arrived, given up on these rogues, rip off.. (read more)

Report this review
★☆☆☆☆

“Scam... Avoid!!!”

Written on: 03/01/2013 by B0RNR3ADY (1 review written)

Made a payment for a couple of bottles of vodka in mid november in the hope they would arrive in time for my girlfriends birthday, made payment via paypal. No response to my emails, no items recieved and now it appears as if the site has dissapeared entirely. Nearly a month later I have given up all hope. What I want to know is how do these people actually cash out from a scam like this? All I had to do was file a complaint against them with paypal and I managed to get a full refund within... (read more)

Report this review
★☆☆☆☆

“AVOID!”

Written on: 29/12/2012 by stephb102 (1 review written)

I placed an order for 2 bottles of wine which I couldnt find in any of my local supermarkets. They took my payment immediately and I received the standard order confirmation email which advised delivery is expected within 4 days. Almost 4 weeks on and I havent received my order. Their website is now no where to be found on the internet and the support@oneclickvintage.com email address keeps failing and teh telephone number just rings and rings with no answer or voicemail. These guys are... (read more)

Report this review
★☆☆☆☆

“These guys are an absolute joke!”

Written on: 29/12/2012 by BryDaw (1 review written)

I'm not one for complaining but the service I got from these guys was dreadful. I ordered 3 bottles of single malt scotch from them on the 4th of December so as I could get them well in time for Christmas. However, nothing ever arrived, they never answered my e-mails, and it has taken me ages to get my money back. One to avoid! (read more)

Report this review
See next 10 reviews Showing 1 - 10 of 41 Reviews
★☆☆☆☆

“Rip off/con artists”

Written on: 24/12/2012 by matty84 (1 review written)

Ordered two bottles of spirits on the 16th of November, payment taken straight away. Emailed 14 days later was assured good would be dispatched within three days. No further response. Now the website has disappeared along with the rest of the groups' websites! Shocking and seemingly deliberate fraud and theft. Reporting to anyone who will listen, hopefully I can make use of the VISA debit guarantee for the first time... If they ever come back....AVOID!!! Will post again if I hear they have... (read more)

Report this review
★☆☆☆☆

“OneClickVintage.com is a f**king sh**e”

Written on: 22/12/2012

I have place a order three weeks ago for my grandad a Port which hardly to find in supermarket this why I order online after I hear nothing, been Email and still no response and been contact by telephone still no one pick up. This is really annoying me. I will go to there site after Christmas hoilday find out what the hell is going on because they own me a money. (read more)

Report this review
★☆☆☆☆

“No sign of order and no response to email.”

Written on: 21/12/2012 by Tufty55 (1 review written)

Ordered 24 bottles of special beer at the beginning of December and were supposed to be in stock. I've sent an email chasing up the order but like most people on here I've not had a reply. If you click on the webpage now you just get re-directed to a web server default page. Paid by credit card so I suppose I'll get my back. Reading other reviews on here has been helpful. (read more)

Report this review
★☆☆☆☆

“No sign of my order, and no response to emails/messages”

Written on: 20/12/2012 by mugs1979 (1 review written)

Placed an order for one bottle of liqueur on 1 December. I can't remember the expected delivery time but I remember thinking there was plenty of time for the item (a gift) to arrive before Christmas. There was no sign of the product after around 7 days so I logged back onto their website to see that the order was still 'awaiting picking'. Since then I've sent several emails, and messages via their website but have had no response whatsoever. In my latest message I've asked them to cancel my... (read more)

Report this review
★☆☆☆☆

“No better than thieves”

Written on: 18/12/2012 by trg100 (1 review written)

Happily took my money for a product they did not have in stock. Two weeks later they claimed it was due imminently and would be with me in a couple of days. Over a month later and the website says the product is now in stock but still no delivery and they have stopped responding to support emails and will not refund my money. Might as well have put the money in the bin. (read more)

Lauraa992's Response to trg100's Review

Written on: 19/12/2012

looks like the website is none existant now. ive also been robbed

Reply to this comment

Kp220's Response to trg100's Review

Written on: 19/12/2012

I had posted a review on another site - someone else replied with this earlier this afternoon, sorry....

Today I noticed that websites are down and One Click Ventures Ltd company registered office was changed 2 days ago to [what was] their accountant's office.
I spoke to the accountants today for the current status. The directors have advised the accountants to tell customers that the company has "ceased trading and should contact their credit card companies for refunds". Apparently, the company ceased trading on 7th Dec

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“Avoid like the plague”

Written on: 17/12/2012 by alanp4 (1 review written)

They offer wines at a very cheap rate but are unable to actually provide them. We are still trying to recover our money from an order we placed a month ago. Even if we get our money back, it's a load of hassle we could do without. Do not do business with these people. (read more)

Report this review
★☆☆☆☆

“Zero goods or customer service - Trading Standards...”

Written on: 16/12/2012 by avatari (2 reviews written)

I ordered Sambuca, waited a few days and received an email saying the item was dispatched. It came with a parcel tracking number linked to their website. When I tried to track it after a few days had passed, nothing showed up, the link was broken. So I emailed them asking for info and got nothing back. After a week, I had still not received the Sambuca so I emailed again but again received no reply. So then I emailed to say that unless they refunded me within 48 hours a) I was going to... (read more)

Report this review
★☆☆☆☆

“One Click Vintage - AVOID ! Do Not Buy From Them !”

Written on: 15/12/2012

Not knowing any better I ordered 2 cases of wine from them on 8th November. I received a confirmation email and waited, and waited, and waited. Nothing. I emailed them and a few days later got a "standard" reply back saying they were waiting for more stock...the website still said they had 20 cases in stock (as they did when I ordered)......comments on their website say Queued for Picking on 19/11 and Processing on 28/11...still nothing. I tried calling the 2 numbers on their emails...one... (read more)

Report this review
★☆☆☆☆

“Would give them a 0/5 rating! FRAUDULENT ”

Written on: 15/12/2012 by caity91

I ordered my item 2 weeks ago and got confirmation of the order, it said I would get my item 2-3 days later, 2 weeks later I have $75 out of my bank account, no order received and have emailed multiple times with no reply , I have also tried calling but no one picks! Nice gift for me for christmas, I now only have 10 days to try find another place to send me the item I wanted to give to my partner. DO NOT PURCHASE HERE EVER! (read more)

Report this review
★☆☆☆☆

“WARNING !”

Written on: 14/12/2012

Be warned you dont receive your order,they wont answer your emails or telephone calls (when you eventually find their number which I only found through paypal!)Which means they won't cancel your order and they wont give you a refund!! There seems to be a lot of different businesses running from one address! DONT TOUCH THEM WITH A BARGE POLE (read more)

Report this review
See next 10 reviews Showing 11 - 20 of 41 Reviews
★☆☆☆☆

“They don't exist. Do not buy from them.”

Written on: 14/12/2012 by Anon666

I had no confirmation of the order, just a thank you message on their website (yeah, I bet they're fuckin thankful for my money!!). I had to chase up the order last week as it hasn't arrived, and I got a confirmation of my enquiry followed by a response stating that they were out of stock and it was due in between 1-3 days. Anyways, that window has long gone, so after 2 hours of unanswered phones, 40 ignored emails, I am now resorting to swearing, followed swiftly by legal action. What... (read more)

Report this review
★☆☆☆☆

“Terrible, shocking”

Written on: 12/12/2012 by lindaemslie

My advise never order from this company, they don't answer emails or telephone calls. Every review I've read has been bad, not anyone got to say nice things about One Click Vintage. (read more)

Report this review
★☆☆☆☆

“CONTACT TEL NUMBER”

Written on: 11/12/2012 by GINAROBERTS (1 review written)

For everyone who is in the same position as me - order placed, money taken and then no delivery, no contact - here is the telephone number, but I have tried several times and it is either engaged (probably with everyone else ringing to complain) or it just rings and rings - 01223 862327. The company trades under the name of One Click Trading Ltd, in Cambridgeshire. GOOD LUCK. (read more)

Report this review
★☆☆☆☆

“No in stock”

Written on: 28/11/2012

Same situation as previous reviwer, ordered and paid for 9 bottles of wine which the site said was in stock. Waited 1 week nothing arrived, emailed and they got back to me saying they were waiting for stock from their supplier, which would be 1 or 2 days. Waited another week and still nothing arrived and no contact from them to let me know what was going on. I emailed them again and again was told they were waiting on stock from their suppliers. I am now at the point of asking for a... (read more)

Report this review
★☆☆☆☆

“Stop saying you have stock, when you dont!”

Written on: 26/11/2012 by toplad2012

I placed an order for a case of Beer from this website( variety not sold in shops). I had been checking stock for 5 days before I placed the order and every time it said more than 20 available and in stock. I placed my order, and checked the status and nothing happened, I then sent an email and they apologised for delay and said would be dispatched in couple of days. Still waiting 10 days later, and no further forward, so asked for refund, which was processed back to me same day. All times,... (read more)

Report this review
★☆☆☆☆

“OneClickVintageFraud...”

Written on: 26/11/2012 by dgreenwo (1 review written)

I wish I had done some research beforehand... I was sold 4x12 75cl bottles - but they delivered 37.5cl bottles - nice! Obviously I checked my order before committing to pay - but low and behold the "they confirmed" was for 37.5 bottles. I really do hope that this company goes bust. I will not be ordering from them again. I guess the old phrase is correct - if it's too good to be true... (read more)

Report this review
★☆☆☆☆

“Would not use again”

Written on: 24/11/2012 by ladyham (2 reviews written)

Ordered 18 bottles of window 9th November and payment taken immediately from my account. Emailed to chase up 11 days later on 20th November as no sign of delivery and using the tracking system I was informed that my order was still at the "picking" stage! I received an email response the following day to say that the wine was temporarily out of stock, and informing me that I would receive another email when delivery was imminent although no actual date was given. Having then found all of... (read more)

Ladyham's Response to ladyham's Review

Written on: 24/11/2012

Sorry! Not used to iPad changing words automatically !! Should say wine not window!!!

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY THEY'RE ROGUES!!”

Written on: 24/11/2012

They don't deliver, they take payment and they don't respond to emails I've informed trading satndards (read more)

Report this review
★☆☆☆☆

“AVOID THIS COMPANY - THEY ARE ROGUES”

Written on: 20/11/2012

Ordered wine from this company which was delivered but one bottle smashed and therefore the rest damaged having been covered in red wine - as these were for corporate gifts the whole exercise was a disaster - their customer helpline is never answered and they do not respond to emails. PLease AVOID USING THIS COMPANY in the hope they go out of business and no one else will be conned out of their money. (read more)

Report this review
★☆☆☆☆

“Appalling and still undelivered....but payment was...”

Written on: 18/11/2012

I ordered as the price was good and items were in stock. They dealt with a bit of it within three days and took immediate payment. Nearly four weeks later I am still waiting for any of it as they don't appear to have a part of the order - the bulk of it. There's no phone number and email contact has been very difficult as it takes up to a week for a reply, which days 'your order will be with you soon'. Sorry, but I expect three day delivery if that's what the company advertises. If it had... (read more)

Report this review
See next 10 reviews Showing 21 - 30 of 41 Reviews
★☆☆☆☆

“Do Not Use!!”

Written on: 17/11/2012 by DCarey (1 review written)

I would not recommend this company to anyone. Firstly the order took longer than they explained it would. I sent chaser emails but heard nothing. When the order did turn up three of 12 bottles were broken and rest damaged as they were really poorly packaged. They eventually sent me replacements for broken ones (again, only after chasing) but refused to replace damaged ones unless I sent them back at my own expense. There really is no customer service. Was thinking of reporting to... (read more)

Report this review
★☆☆☆☆

“Have informed trading standards that One Click VIntage...”

Written on: 13/11/2012 by Janeesp

Placed an order on the 2nd of November, received an email stating the item would be dispatched within 24 hours as it was in stock with more than 20 cases available and the biggest lie is that stock levels updated hourly, what a joke. Have now waited 11 days,I tried to phone but someone answers and then hangs up, while looking for an alternative number I found their license from South Cambridgeshire District Council to sell alcohol for consumption off the premises, there was a mobile number... (read more)

Report this review
★★★★☆

“Best Wine Ever”

Written on: 10/11/2012 by Eish (2 reviews written)

Bought eight bottles of Pinot Grigio Rosato del Veneto Collezione Marchesini 2010/11 Italy 75cl which we recently had in a restaurant. When searching for the wine on the internet found Oneclickvintage was the cheapest. As we bought eight bottles delivery was free. We ordered on 24th October 2011 with delivery being 9th November. I emailed the company on the 7th November querying delivery and received a prompt response, informing me that it was dispatched and if it did not arrive in the next... (read more)

Dgreenwo's Response to Eish's Review

Written on: 26/11/2012

Is this the CEO?

Reply to this comment

Eish's reply to Dgreenwo's Comment

Written on: 27/11/2012

If you mean Chief Executive Officer no I am not. I am a member of the public who used this company and found them as stated in my original review. Prior to ordering I did not check reviews something I usually do but was so pleased to find the wine which does not appear to be available in shops that I forgot to do checks on the organisation. When waiting on the wine I did check reviews and was really worried that the company was not authentic or no good as an organisation. However all was in order and I can only comment as I find things. Maybe I was one of the lucky ones I don't know about that . If you search other sites you will find reviews I have written. I so not purport to be anyone I am not and in ordinary circumstances would be angry at the thought of someone thinking I had said or written something that was not true or that I was anyone other than a retired individual who used to work for the local council. I only write the truth in reviews as I am aware that these can influence others in their choice of using/purchasing sites/items

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“NOT FREE SHIPPING”

Written on: 10/11/2012

Will not be purchasing from this retailer. False Advertising. (read more)

Eish's Comment

Written on: 11/11/2012

Delivery information on site comments that delivery is free on spending £35+

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“DO NOT PLACE ORDER”

Written on: 09/11/2012 by pollyscott

I placed order with this company on 28th October received acknowledgement and then nothing I have emailed twice without even receiving a reply I have now asked for a refund. I know they say buyer beware but in this case HEED THE WARNING no matter how desperate you are for that bottle of wine/beer!! (read more)

Report this review
★☆☆☆☆

“No goods received - DO NOT ORDER FROM THIS COMPANY!!!!”

Written on: 07/11/2012 by Garndner (1 review written)

This is the most outrageous service I have ever encountered. DO NOT ORDER FROM THIS COMPANY!!!! Although they commit to deliver the goods within 5 working days, it's been nearly a month since I made the order and still, nothing came through. The customer service is horrid - every person tells you something else - from the goods being 'briefly' out of stock (they were on stock when I ordered them) to the delivery is on its way and will be with me within 2 days - still nothing. I... (read more)

Report this review
★☆☆☆☆

“AVOID THIS SITE ”

Written on: 01/11/2012

If I could give a zero star I would!! I ordered £115 worth of alcohol from them (stupidly!!!). Ordered on 15-10-12. On 29-10-12 I had an email saying it had been dispatched. Frankly I don't believe it, and if its true then it's not acceptable. I heard nothing from them since 15th and have been so stressed about that money ever since. This close to Christmas DO NOT GIVE YOURSELF THE STRESS THIS WEBSITE BRINGS. Fake, scam, whatever it is, AVOID IT! (read more)

Report this review
★☆☆☆☆

“Absolute joke customer service”

Written on: 30/10/2012 by Domnom

Worst site ever, don't go there you won't get your product or money back ! (read more)

Report this review
★☆☆☆☆

“Avoid”

Written on: 26/10/2012 by gadgetgamer3891 (1 review written)

ordered 2x 24 pack of alcopops and everything was going great then 3 days later no more updates of there tracking side so ive put them in a paypal dispute because i just want my money back and nothing else there customer service is a complete waste of time and they never answer there emails or phone calls i will be avoiding there website and there other websites in the near future and would recommend everybody else to avoid like a plague (read more)

Report this review
★☆☆☆☆

“No Customer Service”

Written on: 31/08/2012 by pjchopkinson (1 review written)

I can safely say this is the worst online retailer I have every come across!!!! My girlfriend and I decided to purchase a case of Rekorderlig pear cider on Saturday 25th August 2012 from their website, for consumption at a party the following weekend. Their website indicated that most orders to the UK mainland will be despatched 1st class within 24 hrs. 4 days later the order hadn’t been despatched and I tried to contact the company through their website and got no response. I followed... (read more)

Bullsdhit's Response to pjchopkinson's Review

Written on: 18/09/2012

Sound awful Skipper. I give them a miss

Reply to this comment

Byh2343's Response to pjchopkinson's Review

Written on: 30/10/2012

Worst site ever!

Reply to this comment
Report this review Read 2 Comments
See next 10 reviews Showing 31 - 40 of 41 Reviews
★☆☆☆☆

“Lulled to the site under false pretences”

Written on: 09/08/2012

I entered the site via Google shopping to buy a bottle of Vodka. Free Shipping it said ... IT ISNT unless you spend a certain amount. Which meant the item was not the price it advertises it for. I took my custom elsewhere to a company who advertised their price CORRECTLY and not dressing themselves up. (read more)

Report this review
overview