Never again!

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Ocado
★★☆☆☆
2.2
30.0% of users recommend this
  • Customer Service

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  • Value For Money

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IzayahLindsey's review of Ocado - ocado.com

“Never again!”

★☆☆☆☆

written by IzayahLindsey on 13/04/2017

I have used Ocado for few years with no problem at all. However my last order was a joke. Some vegetables were missing and on the top of that I have received kale infested with some bags (full of web and web nests)!
It was supposed to be added to the green smoothie for my daughter!!! Imagine if I was careless and I would just throw it into the jar!!!!
Till today no refund, only email saying that they are looking in to it (2 weeks now)!!! I have emailed them again but no reply at all!!!
You do online shopping to save time and you end up making special trip to buy missing items!!!
Never again Ocado!!!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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